Used cars for sale near Innsbrook, VA

First time I went in, was just looking to see what was on the lot and was greeted, and after that, not another contact with anyone. When I came back to test drive a few vehicles, got a great sales guy. Overall selection of vehicles is quite nice, and most of the vehicles are almost new to very good condition. Though Carmax likes to display the image they sell cars that have or haven't had any issues, you'll find you'll need to look closer. Most are bought at auction after coming off lease or from being a fleet vehicle. Which is a good thing, as you the regular maintenance was done on them and often the vehicles have original warranties still in effect depending on what vehicle you are looking for and what year. The sales guy was low pressure, and when I came in the next day to buy, I was given another one since he was completing a sale on another customer. Wasn't an issue, as he or the guy that took over were truly "car" guys. The liked cars, had sales experience, but weren't "car" guys. The experience was good overall, but the highlight was completing the deal. Paperwork was done quickly (I had preapproval from my credit union with EFT) and finished the paperwork in about twenty minutes. Amazing, got the vehicle at just an average price, but go the mileage I wanted, with original warranty and extended warranty at the price I was willing to pay. SO overall, win for me, and though I was never a Carmax fan (still rubs me the wrong way their colors are almost best buy colors when their parent company was circuit city....). But I will say my mind was changed.

I’ve always owned Tahoe trucks. This is my 5th one. I owned an 01, 03, 04 and 06 before they changed the body style which I wasn’t fond of. The vehicle model is very attractive compared to other trucks I saw when I wanted to purchase something brand new. The Vortec 5.3 engine is still one of the most reliable engines ever made my opinion. I’ve never had issue with my previous trucks. My last Tahoe, I sold it with 301K miles on it. It was my work truck. Now, I’ve switched this truck from leisure to working. I recently had a major repair. One of the parking assist sensors went bad and cause a domino effect, shutting my computer down. Had to have it towed to a dealer. It’s still fairly new so, finding parts that are compatible outside the dealer for cheap isn’t going to go well. I ended up having to replace all my modules, harnesses for the modules since they had heavy water damage from years of exposure (the design doesn’t cover them). That was a $2800 repair. Not bad for having it 6 years 113000 miles driven. I do highly suggest getting the extended warranty on these newer vehicles and renewing the warranty again if you plan on keeping it long term after it’s paid off. As far as the engine, The correct oil makes a difference. Using the wrong type will effect your fuel efficiency and performance of the engine. Your mechanic may be best at figuring which is ideal for your truck in is current state. The truck does well on the highway for its size. I get about 24-26 highway average. The most I’ve gotten was 32.6 miles on the highway but that was mostly on a flat surface which the engine switches to V4 when it’s not under heavy demand. City driving is to be expected. 13-17 depending on idling at lights, traffic, stopping and starting. It’s a reliable truck if your not looking for fancy with a high price tag for an SUV. Can seat 7-8 ppl safely (I had ppl between 5’10 and 6’2 in the third row and the said it wasn’t a bad sit and was surprisingly more comfortable than they expected a 3rd row to be, handles well (your not gonna make corners at nascar speeds in this truck so expectations are within reason) and it’s acceleration is powerful enough to get you in and out of exits on the highway where the flow of traffic is doing 75mph+. I recommend this truck to anyone that wants reliability, safety for themselves and family and something attractive without the Kardashian price tag. If your hung up on brand name status recognition, spend the extra 40K-62K and get a Mercedes truck if that makes you feel better. If your not one of those ppl, Tahoes are great.

Came in and was greeted right away, they showed me quiet a few options and went with the one I liked the best. They even put the plates on my car for me, no temp tags or anything! They made it very straight forward and simple. Will definitely be coming back.

The most American vehicular on the planet. I love my Jeep. It’s an acquired taste but I do so love my taste. Lift kit, 35’s, black and sexy as xxxx!!

Brandon was very helpful with our car buying experience. He was incredibly personable and answered all of our questions. We enjoyed working with him and making our purchase.

I bought my Elantra new. Never had to take it in for mechanical problems just front end due to pot holes. The car gave me an average mileage of 5.3/100km. I finally traded up to a newer Elantra. My old car had 483000km, no warning lights or repairs to the engine or transmission. Keep up with your maintenance

Dana and Kenny were very helpful. Spent time with my wife and I to test drive 3 vehicles in the cold and walking all over the lot. We are checking their website for transfer vehicles as the cars we wanted were all marked sold already. Thanks guys!

Great truck, solid engine, comfortable, smooth, and it handles great for such a large vehicle. Get one and enjoy miles of roadtrips with all you can tow or haul.

Smooth transaction. Made the car buying experience enjoyable. Great team with a lot of knowledge.

Patrick was an extremely professional, no pressure salesman who works in an extremely comfortable environment who assisted was with the purchase of a RAM 2500. From arrival to completion he listened, acted and knew how to preform his duties in sales. Each employee were kind and willing to assist and professionally greeted.

Dealt with Carlos and staff and had a great experience. Would recommend this dealership to friends and family.

Runs smooth. Very comfortable. Always loved the Jeep brand so this was a natural upgrade. Love the options too. The adaptive cruise control is amazing.

We worked with Lloyd at this location, and he was knowledgeable, and extremely helpful with us in choosing and later purchasing our vehicle. He explained all of the other services (leather upgrade, warranty, gap coverage, etc), and we are please with our purchase. The facilities were in great shape, and I would highly recommend anyone looking to purchase their next car from this location!

Best car purchase I’ve ever made and would buy another Mazda CX-5. Still fun to drive and reliable. Many friends have bought one after driving mine.

It is a luxurious and stylish car and very sturdy and safe, one feels safe and proud in it, a very powerful engine and good acceleration

Our salesman Robert Jackson was amazing.The patience and the time he took and going out of his way to help us made our experience to purchase a vehicle was surperb.Thank you Mr . Jackson for all you did for us and we would certainly recommend you to our friends.The only draw back was waiting for the finance deal to get completed but everyone there is very nice and polite.Thank you Whitten brothers for being a great dealership for I have purchased several cars in the past and look to the future

2004 jeep wrangler sport s 2 door. So far it is wonderful. Bought it just as a fun beach jeep but it has turned into our daily driver. Only problem is my wife wants to drive it all the time. She has claimed it as HER car. Guess I will need to just buy MY jeep.

I will be definitely be buying another vehicle from them. very friendly staff good pricing. I had a really good experience with them best dealership in the new Kent area

Owned a 2018 Chevy Tahoe premier for about a year got it at 68k miles currently at 91k planning to keep this car forever have been keeping up with the maintenance replaced the heater hoses, magna ride struts in the front no major major issues with the Tahoe so far love it

My experience at this dealership wasn’t too bad, if you have patience for the people there An the staff you should be good. I got there at 1:30pm an since I didn’t schedule I had to wait but it was only for like 15mins or so till I saw a sale rep. 1:50pm they called me to talk to a sales rep, got my 13 Honda Civic appraised, waited 25mins for them to approved it, then went to the lot picked out my car I wanted. 20mins went back we talked numbers An gave them my down payment An was out in like 45mins after signing an them washing n vacuuming your car, you have the keys An you out the door!! I definitely recommend Marlo if you ever go to this car max. It goes by pretty quick in my opinion, don’t let this other reviews discourage you.

This is followup to Tucker Dawg prior review. As noted the 2023 Tellurides came without a tow hitch or harness and none ever became available due recall issue on 2020 -2022 models. My dealership was able to retro fit 2022 hitch, then they paid to have an aftermarket electrical harness installed. And now I pull a 22 foot airstream camper ( 3800# weight ) and it works great! All in all very happy with car after 3 years and 26,000 miles. But if buy used, do be aware KIA never offered a factory hitch or harness.

Ive purchased a few vehicles from these guys now and have been impressed with their level of customer service and attention to detail. theyre honest and know what theyre doing.

This is a great truck. I owned one and I’m getting another one real soon. It’s a really good in the winter, especially with this kind of power. You could put a plow on these things and make some money.

I found Auto Empire online because I’m from Charlotte, NC. Hunter T. and Josh H. were super helpful. They even did a FaceTime with me to look at several different cars. That had a Jaguar I really wanted that I couldn’t find anywhere else on the East Coast. The offered to assist with transport down here but I wanted to test drive the car first so I flew into Richmond, got an Uber to their dealership and had a good test drive. Car was EXACTLY as they described and legit told me everything they thought could be an issue, but it’s a JAG so that’s to be expected. It was one of a kind and I’m glad they held it for me with me a $500 deposit. Transaction went smooth as silk! Especially being from NC. Would definetly buy from again if they get another Jaguar in stock. Drove all the way home with zero issues! 5 stars.

10 years since we bought this vehicle used. It has been awesome, over 110K on the clock; minor problems only. Biggest problems are with brake corrosion caused by very salty roads here. undercarriage corrosion is starting to take its toll. But the vehicle is still good enough we are hesitating to upgrade. Some minor, weird but occasional , electric glitches, mostly self locking. But then, the lack of electronics relative to newer models is a big plus to us. We have now owned this vehicle longer than any other we have ever had. interior issues are with the glove box hinge (plastic and breaks if you are not careful), and elbow rests cracking.

A very simple straight forward process. The entire team from start to finish was well organized, experienced and very cordial. They have refined the entire process from start to finish and kept it simple and streamlined. I couldn't be happier!

We have owned our 2022 CX-5 Turbo for 10 moths and it is a great vehicle. Our previous SUV was an Acura RDX Advance. It too was great but this Mazda is of a higher quality and $10-$15,000 less when purchased new. Every once in a while the doors don’t lock when I walk away (I have it set up to do so) and that is the only issue I have had in 10 months and 10,000 miles. I highly recommend any Mazda product. We also own a ‘21 Miata RF, have owned several Miatas along with a Mazda6 Signature and a CX-9 Grand Touring. All have been great vehicles.

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

I received the best customer service from Destiny she made car buying easy and she helped me with all the paperwork .. I definitely give her a 5 star and will recommend her to any one that’s looking to buy a nice and affordable car…

My 2019 sorento has been a strong performer with no problems at all. Spacious, comfortable and very dependable. Very happy with this SUV Engine is strong, excellent value

My experience was very good at Pearson Honda. Very smooth and easy to get my car in for an inspection. Alex was and always is very polite and professional. My car was finished on time.

3.6 motor experience cold wether limp mode Several times. Dealer claims no update for carburetor freeze up. Stranded on extreme cold days. Very concerned and disappointing

Auto Empire was excellent. Hunter T was super helpful and answered all my questions. I found the perfect truck online and didn’t want to have to drive all the way from Norfolk just to look at it so she offered to do a FaceTime and showed me the whole truck. Under the hood, under the wheel wells, everything. I was expecting to have to drive all that way. I made an appointment to come test drive the truck after work and they were super accommodating of my schedule. I ended up putting $500 down after the test drive until Navy Fed got my loan together. It was only like 3 days later I was able to pick the truck up! But that’s because Navy Fed took that long. They had the truck ready to go when I test drove it but I didn’t have the cash. Hunter even offered to arrange shipping but it had a buddy drive me up. It was worth the trip for the exact truck I wanted. They had several good looking trucks but I wanted a specific GMC. Great experience! Highly recommend.

This has been a solid truck. However, I have only owned it for less than a year. Recently, I have had a BCM problem. Not a cheap fix. There are approximately 8 recalls.

The 2025 Expedition is the 5th vehicle we've purchased from Crossroads Ford. They always go out of their way to make you feel like family, and give you the very best deal they can offer. We would not go to any other dealer

Incredible vehicle. Especially if you put a manufacturer 3 inch lift on it and aftermarket wheels and tires and running boards. A total beast if you can’t afford the Renegade or if you are too upside down on your trade. If you don’t know the Jeep go get one. It’s life-changing.

I want to start by saying thank you Mo for getting me into this 4runner his finance skills are through the roof... I'd say I had a very complicated credit situation I went to 3 different dealerships and just because my family spoke Spanish they didn't try as hard but Mo and his staff worked thru it all the way... they have Spanish speaking sales people which was super helpful jeff was also great throughout the process and he got me done with little to no money down, needless to say if somebody leaves anything below a 4-5 star review they just aren't being realistic and one thing I personally like to do is check reviews before I give my business to a place, and this lengthy review was the least I could do 100% recommend anyone in the market looking for a car to check these guys out! definitely very down to earth and honest people, thank you guys I will definitely come again

We upgraded our 2015 Quest to a 2020 Nissan Pathfinder. We absolutely love it! The car has a great ride, great features, and does great on gas considering it being a big SUV. We have had the pathfinder for almost a year now and we have never had a single mechanical issue with the car except maintenance. If you want a car that lasts forever I recommend buying one!