As soon as you walk in to the place you feel like royalty. Its Awesome inside and they helped me buy my focus more than the ford dealer did. I will be back Bryan to buy my daughters car when ready Thank you !
Syed was awesome. Very professional and efficient. Got a preowned Tesla which are hard to find. Super clean. Runs great. There was only one key but they brought the second key in the next day. Highly recommended!
Peter and Kenny are great. Peter's knowledge of the history and details of the marque were impressive, and Kenny is an ace mechanic. Very transparent and easy to deal with- didn't try to hide anything and were very up front about the 'warts' on the car we finally bought for my son. Selection was good (they even had a few manuals - but one fewer now!) We've had the car for a couple months now and have had zero issues (other than my son wanting to polish the paint off the car.) Headed off to its first track day in a week and we're expecting a trouble free day.
The only negatives:
- their stock is not all in one location, so if you have a car you are interested in from the website, give them a call and let them know when you'll be there.
- facility might put some people off, but get past it - these guys are good
- they can be slow to return phone calls
I have to say .. my husband and I had a wonderful experience buying our cars from Steve Cruz at Norris Acura. His knowledge of the vehicles and their incentives were a steal for sure! Thanks for the two beautiful vehicles we got to take home! Merry Christmas to us!!
Needed a car for our daughter and ended up more than hour away from home. Couldn't have had a better buying experience. We didn't purchase a Rover or a Jag and were still treated as if we were buying the most expensive vehicle on the lot. No wonder the place is always busy. The next time we're in the market, we will definitely be back. Well worth the drive. Thanks guys!
I recently purchased a 2011 Nissan Altima. I was greeted by a friendly sales person named Darrin Griffin AKA Griff. Mr. Griffin was very knowledgeable and affable. I explained to him my reason for purchasing a new vehicle and some of my concerns. I plan on working with Uber shortly) There was a discrepancy regarding the availability of a warranty. Mr. Griffin expeditiously resolved the issue and had me in and out of the building in a very short period of time. I would definitely recommend Jaguar Land Rover of Annapolis since my experience was very pleasurable. Griff would receive five stars.
Frank, the salesman, and Andre Butler, the IT person r from he Jaguar dealership in Annapolis, Md. were the most attentive and professional people we have ever met. They couldn't do enough to explain all the features on the car, which were so many to count. They even sent Andre out to the house to personally go over all the features on the car in our driveway. Their service at the Jaguar dealership in Annapolis is outstanding.
I recently was a victim of car theft and needed a car in a hurry. The salesman, Jared, was very helpful in finding a vehicle that was both affordable and comfortable and had the features I needed. Ask for him if you come here 🤙🏾
Answer to the questions in my title is Heck YES!! I worked with Jay Johnson and he was a fantastic sales person. From the beginning Jay made me fell comfortable and at ease that this was going to be an easy process, and he delivered. Jay is very personable and when working with him it’s not all sell sell sell. He asks questions about you, and makes it about you and not what’s best for him. He makes the process about you. If you want a experience you will never forget and a place to send all your friends and family. I recommend Jay Johnson. Even after the process was over he has been very helpful. I found that some of the weather stripping was coming off from inside the door, I called him and he immediately set me up with Pam in service and rectified the situation without a blink of and eye. Thank you both. Again I definitely went to the right dealership, had the right sales person and got the right price, because Jay made the experience PRICELESS!!!
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