My cousin and I visited Hyundai on 11/28/18 to trade in her money pit Cadillac. Dee Zavala was so helpful that she talked me into trading my 2011 Sonata . I can't express how great she and the staff were, especially since we didn't have the best credit. They made it happen for my cousin and I. I walked out with a 2018 Hyundai Sonata SEL and my cousin a 2018 Elantra loaded. FYI this is my 3rd Sonata from Napleton.
So happy to have what I want
by QueenWorth from Columbus, OH
January 4, 2019
I've finally gotten a vehicle that I deserve and want. I love the ride and the braking: deer ran in front of me during my test drive. I'm a Jeep kind of girl so this is a dream come true.
Team work looks amazing!! Service has done it. Great job putting together a a team that works well and very helpful. Everyone is nice polite and they got it together
Really nice and comfortable
by Bwgntexas from Elgin Tx
December 27, 2018
This car is very comfortable and easy to drive. Holds the road almost effortlessly and a joy to drive every time. Very little road noise and the inside seems to wrap around you making all controls easy and accessible
Came in when I got my first car from this dealer in 2012, and traded it in yesterday for a new car. After coming back 6 years later, the staff is just as incredible and easy to understand. Very forthcoming with knowledge of vehicles after giving a quick outline of your needs.
(This will sound like a commercial) Car buying always seemed like this big hassle. Seeing cars, driving cars, and being overwhelmed with understanding your contract(s). The people on board at Hawk know their stuff. They break down all information for you to easily digest and understand.
Thankfully I had a Sales Consultant there, Justin Eick, who helped me walk by some cars talk about what I wanted and needed. And he directed me into the absolute best car for me.
If you're reading this review, and you made it down this far, go here for a new car! You wont be disappointed.
Perfect for my needs
by Brooke from Maine from Brunswick Maine
December 3, 2018
It’s an SUV four-wheel-drive that I need for the winter. Has pull down backseats so I could put my bike in the back. Has all options that I love Including moon and sun roof
Frank understood my situation and he really helped me with picking out the right car for the price! I can't thank him enough and i will definitely recommend others to him!
by JoJo from Gig Harbor, WA
January 5, 2019
When the Jeep is running well, I like the way it handles. However, I did not expect to deal with a defective transmission which shows itself with jerky/clunky shifting in low gears. Also, radiator came apart and needed to be replaced. Battery needed to be replaced, even though the battery indicator gauge showed it was good. It's been towed twice b/c of the problems, at my expense.
Very smooth operation over at Marino???s. Gaberial worked very hard getting me set up with the Lease deal I was looking for. No stress involved! I???ll def being doing business with these guys in the future!!
Great all purpose car, daily driver
by Maxedwell from St. Louis, MO
November 30, 2018
This is one of the best vehicles I've ever owned and I've owned many! Reliable, snow can't stop it, nice cargo area, luxury interior and infotainment center makes it a great traveling car. Engine is plenty powerful. Love the looks of it. All around a great vehicle!
I had a very good experience with Roberto in working we me in purchasing a new vehicle. I appreciate his patience and taking the time getting the best deal possible. Yes I will recommend other customers to him. Thanks.
Most Dependable Car I’ve Owned
by KathyVB from Virginia Beach, VA
November 24, 2018
I love my Jeep! It is beautiful, has all the bells and whistles, and is very comfortable inside! I love to drive my Jeep! (Knock on wood), I have not had any problems with it; it starts when I push the button and runs like a top! I love the push button start, keyless entry and start, its sleek design, the backup camera, the seat and steering wheel automatically heat up when I start my Jeep in the cold, the handsfree talking, and how smoothly the ride is! I also feel very safe in my Jeep as I was in an accident that totaled my car and my granddaughter (who was sitting in the front seat with me) and I were able to walk away from the accident.
Great place with friendly service. Mike and my guy Dave took care of everything and made the purchase as smooth as possible. Julie went over everything and got me outta there quick. if your buying a car, buy it from here.
I was not expecting to leave with a 2019 but I did! I came in with an loan that was upside down the whole time. But Maria came and scooped from the lot in the front although I was hesitant, she was a breath of fresh air as a sales person. I came expecting a 2017 or 2018 and left with a fresh toy out of the box. Thank you Maria!
Love this zippy crossover!
by DemandingTess from Suffolk, VA
December 7, 2018
We actually replaced a minivan with this vehicle. While it certainly isn't as large as a minivan, it offers upgrades that our previous vehicle did not. Such as rear back-up camera, bluetooth and mobile hotspot, and better fuel efficiency. It's attractive and sporty looking and comparable to the Honda CRV or similar sized vehicles.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Stopped in to make an appointment and was very pleased the Adviser said if could handle an hour and half they would do it fight now. First time I’d ever been taken as a walk-in. It saved a ton of my time since I live 17 miles away. Kudos to the service adviser.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
I bought my fourth car from this dealership last weekend ! A 2018 Mazda 6 ! It was a painless process and everyone involved in the deal was great to work with ! Thanks Again To Mazda of Orland Park ! We will be back !
by MeggIrwinn from Milford PA
November 27, 2018
I'm in love with this jeep, I live in an area with extreme pot holes and when winter is here the roads are horrendous. I traded in my 6 speed civic for a 4x4 and this was the jeep I picked. Its a good in-between for a large SUV and a small SUV. The ride is super smooth and the jeep just coasts so you don't even have to accelerate often. I'm getting 25 mpg on regular roads, which is amazing. My interior is all black and the dash is my favorite on this inside because it's a leather type material which makes it easier to clean when needed. The trunk space is a good amount for me and my dog! I recommend this jeep to someone who has a small family or just a young kid like myself.
Jose was wonderful to deal with no pressure willing to work with you. Mike finance manager was the best we ever met in that job very nice and down to earth.
What I was Looking for
by Bgh from Marion, va.
January 6, 2019
Very nice truck. What I was looking for at a price I could Afford. Very nice design and loaded with features that I wanted in my next vehicle.
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