I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Found the car in cars.com, called and talked to Mike, he was very informative and helpful.
Made an appointment to check out the car.
It was Mike's day off so Tristan helped us.
He was great, have us all the info we needed to make a decision.
We ended up buying the car from then and the entire process was so easy and smooth.
No sales pitch, no pressure at all, everything you could hope for.
If your looking for a car you should definitely check out this dealership!
The guy in charge seemed willing to sell at a decent price. But they ran my credit (which is excellent) and then basically refused to attempt finance the vehicle even though I was going to put $3500 down on a $10000 purchase.
They suggested I put it on my credit card...
You be the judge of that interaction.
Ned was very professional, Very Transparent explaining estimate in detail. Will definitely return for future service. I came in to get recall completed as well as Oil Change & Tire Rotation. Was able to wait, Work was completed in no time !
Pete and his team gave me the VIP treatment from the moment I stepped in his dealership. It was a very seamless transaction and I left very happy with my new Mercedes Benz. I didn’t have to haggle for a great deal because he already figure this out for me. I was really impressed with Pete’s professionalism and his outlook towards customer service. He made sure I will drive off with the car that I really wanted, which I happily did! I would not hesitate to buy another car from this dealer in the future. Thanks to Pete and his team!
Thanks a lot for David Hernandez , he is really professional and I'd recommend him to my friends when buying or trading cars .
Also I'd like to thank Walid so much .
These guys are really great .
Thanks for all the STG team
Arlene was excellent! She was extremely professional in all aspects. The dealership was impeccable and the customer service was top notch. Arlene went above and beyond in every aspect of the car buying process! I highly recommend HB Dodge!
Had a great experience buying a “new” used car here. Victor was the best ! Wasn’t pushy at all , had everything ready for me when I arrived and was able to get me a great deal on my Jeep. I will be reccomeding him to other peolple as it was the best experience car shopping I have had. The finance office was equally as nice and helpful. Painless, quick and easy process all the way around . When I am ready to re purchase I will definitely be going there first!
Took my car in to the dealership and spoke with Sam.
He took care of me right away and pointed out the customer lounge where I could wait while my car was being serviced.
The vehicle was service promptly and a nice car wash was provided as well.
Very happy .
Our salesman, Ramin, was great. Very professional.
by Robert in Reseda from Reseda, CA
January 8, 2018
Very polite and professional staff. Clean facilities and nice product. Upfront pricing and bottom line oriented dealings. Highly recommended place to buy a car. Our salesman, Ramin, was very knowledgeable and helpful.
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