Used 2019 Jeep Cherokee for sale in Houston, TX

Lorena was an amazing sales person! She didn’t pressure us while allowing us to search at our budget- at our pace. She personalized our service, while at the dealership, by bringing our requested car to the covered area due to unpleasant weather. We felt like royalty with her and I highly recommend her for exemplary service.

Pros: Looks nice, super comfortable, great sound system, cruises really well. Cons: Console & door pocket design might be the worst I've ever seen. I've got a comma shaped pocket in the console that doesn't hold anything with stability and a slit pocket ahead of that which is great to lose stuff down and have to go fishing for. Also, you have to be part contortionist to use the door pockets. There's hard plastic that means you can't just reach down to grab something out of it. You have to bend your arm in an unnatural direction to reach things. Good SUV...I'd buy again, but the interior design is trash.

Decent experience. Staff were helpful and polite. I intend to recommend others that I know might be interested in purchasing a vehicle. Good job Houston Direct Auto!

This car was the best vehicle I have ever owned I have never owned a SUV so I am very excited that now I own one.

Oscar was great in helping us with our selection of vehicles and test drives. He was very patient and kind by guiding us through the buying process. Awesome dealership awesome prices.

This car meets all my needs, it is fuel efficient and very comfortable. Also, for a 2 liter engine and does have some giddy up. Great for off-road too

Sam was very helpful and had great customer service. 10/10 would recommend getting a car from here and from Sam. Great overall car buying experience.

The Cherokee latitude plus was okay. It worked for the time I needed it and what I used it for. As my kids grew older and sports lives expanded, the space wasn’t enough.

I’ve only had this Jeep for 2 days. I’m thrilled thus far. Great deal, nice ride and super comfortable. Still reading up on the Cherokee but I’m thinking it will be the vehicle for me.

My purchase was handled by Salim and his manager, Robert. Their service and assistance was excellent and very professional. The vehicle was serviced and prepared better than any used truck I have ever purchased. This was my second purchase at this dealership, I will buy there again.

The experience was excellent and all staff very accommodating. Their knowledge of each trim package was impeccable to meet this customer’s needs. The transparency and truth in communication made this deal happen!

I began looking for an economical newer used car locally about two weeks prior to finding my 2016 Ford Focus at Hertz South Houston. I worked with Esmeralda Robles and made my deal through email, text and phone. The car was as promised it would be and the deal was painless and easy. I would recommend her and the staff at this facility to anyone looking for a well maintained used vehicle.

Liz and Tabitha were great. I normally don’t care for car salespeople but these young ladies went above and beyond. I can’t wait to drive my new car

Rudy was excellent and the whole process was fast and smooth. They were ready and able to get me in and out in under 2 hours. I love my new car. It’s awesome

Rodney Feltus at Joe Myers Toyota was fantastic to work with. He was personable, listened well, and proved himself to be extremely knowledgeable. After our ordered-from-factory car arrived, Rodney gave my wife and I what's *easily* the most thorough tour of a new, high-tech car with we've ever gotten. His tour was *way* better than the standard "Here's the keys, now get out of here" some dealers seem to do. Part of the reason we chose Joe Myers is because Rodney was the only sales rep among several dealerships we talked to, who was willing to give us a *proper* number on what the 'drive off' price would be for a factory-ordered car. Every other dealership we talked to essentially refused to put any price in writing- asking us to put money down for an order, then negotiate a price *after* arrival. No thanks! Aside from the care and attention we were given *before* our purchase, Rodney got in contact a while after our purchase to check how we were doing with our new purchase (we *love* it!). Another nice *very* note- I needed a dealer signature on a form in order to get a Texas rebate for my new car. I contacted Rodney about it, emailed him a document to print and sign- and that was it- an envelope with the printed and signed documents arrived at my house a week later, with no need for extra reminders. I *really* appreciate that level of care being shown after the original transaction was complete, and would *definitely* recommend this place (and especially our sales person, Rodney) to others

Fast and responsive reply to questions and inquiries. Recommend to all we’re searching for a car Specially if you are running up against a short time frame

I took my car in for service and dealt with Cristen at first she was very helpful but when I needed her to advocate for me with my warranty she refused. She told me she wasn't going to be arguing back in forth with them. She became really harsh and her attitude is horrible. I came in a Week later because the issue that Cristen refuses to help me fix that was under my warranty got worse because of something that was done in the diagnostic. I walked in and Mel was a breathe of fresh air she not only took ownership of the problem and she advocated for me. The warranty cover my issue . She refunded my diagnostic fee and got my co pay waived. I left completely happy and satisfied. Thank you Mel for your great customer service.

Easy had my time to look salesman was not pushy I got a great deal deal my sales man took his time to show me a few cars and knew the answers to my questions. Recommend Hertz Car Sales

I looked at cars online picked one and came in. They let me test drive it right away. There was no pressure to buy the car or the warranty plans they offered. Everything was explained to me very well and I like that they have a limited return policy. I would definitely come back here for another car purchase.

Steven, our salesman, made the process of buying our new Enclave seamless and stress-free. From beginning to end we only have to wait about 2 hours. We are happy with our selection.

First experience working with Big Star Chrysler we’ve always gone through Big Star Honda. From the moment we entered it was like we found our second home dealership wise! Manny was our salesman and went above and beyond to take care of us. Though it was a used car Manny made sure this vehicle was worked on and like brand new before we drove off with our Sequoia. Big thank you to Manny! I wouldn’t trust anyone else!

John JR did great with his customer service ?. Had me in and out in a reasonable time.

I have bought cars from many dealers and Jordan Kocinski has sold me three vehicles and I give him an excellent rating all the way around. He makes doing business the good small town feeling. No pressure and no stress. Honesty and Integrity always.

It was amazing and Emiliano helped us every step of the way. We went in looking for a used car and it was a very welcoming environment.