New and Used 2020 Jeep Cherokee for Sale in Richardson, TX

The process of purchasing a car can be rather intimidating for the female buyer. Mr. Alan you are 100% a person of integrity, and I want to thank you for being honest, reliable and so pleasant. Great salesman.

This dealership is professional when you arrive by making sure your getting done what you want and confirms it with you and the technicians are experts in servicing the model vehicle you bring in and it is reassuring to know that because I don't have to be proactive in making sure they are doing what they are suppose to do.

Alan Carroll is by far the best salesman we have had the pleasure of working with. Great deals and wonderful professionalism.

Larry was very helpful . Great Customer service. He was very thourough.

Best place to shop for the best cars..... Nice people in there hands down.

From the moment we stepped instead Forest Lane Chrysler, Dodge, Jeep and Ram Dealership, we were absolutely surprised and our experience definitely exceeded our expectations! Jason Wilde was fabulous, extremely knowledgeable, very friendly, definitely not your typical pushy salesman! My husband and I had bought a 2018 Dodge Challenger at another dealership in North Dallas last December (2017) and had a horrible, horrible experience!!! ON a fluke a few weeks ago, we stopped in at Forest Lane Dodge, Chrysler, Jeep and Ram to see if we could have our Challenger service with them instead of where we bought the car. Jason took us out to the service department so we could see their state of the art service department and we knew right then and there this was our forever dealership. Jeremiah (Service Manager) spent 30 minutes talking with us and walking us through our option. My husband had so many questions and concerns about our 2018 Challenger's performance and all his concerns were thoroughly answered. So with this said, we were going to schedule a maintenance appointment then my husband and I decided to look at the 2019 Challenger with possibility of trading in our 10 month old Challenger. Jason Wilde was extremely helpful and never made us feel pressured to trade up. We learned through this experience about all the different type of "Hemi" engines and realized we still didn't have my husbands dream car. Greg (New Car Director) began the search for his 2019 Dodge Challenger 6.4L RT Scat Pack Plus. The dealership had become very busy that afternoon so while Greg was searching for the car, we went to lunch and when we returned 90 minutes later, the car had been located. Greg explained all our options on the warranties, financing and refund process on the previous warranties we bought on the 2018 Challenger. Rob (Finance Manager) went over everything again and the process went very smoothly. Our new car was scheduled to be delivered a week later and to our surprise, we took possession of my husband's dream car four days later. Needless to say, our experience with Forest Lane Chrysler, Dodge, Jeep and Ram exceeded our wildest expectations and the team made this car buying experience enjoyable and we will buy another car with them in the future. Absolutely, the very best and most honest dealership!! Thank you Jason, Greg, Rob and Jeremiah for being absolutely the very best!!

I brought my new (used) 2016 Jeep Patriot here because I heard a weird pitched squeak sound from my rear brakes, not to mention I got a flat tire the night before. I was highly concerned that the tire would have to be replaced and the brakes had a much more serious underlying issue. I was also concerned because I bought my car from Drivers Select and was worried they wouldn't cover any of my service done at this dealership - even though I'm still covered by their 30 day/1k new car warranty. Needless to say, my experience was surprisingly pleasant! Ray Christian was my service technician and he called me right away and explained what the issues were (in a simple way that I actually understood what he was saying) and told me all of the options I had to choose from. He said he would be able to patch the tire without having to buy a new one and all the brakes needed was a cleaning and re-balance. He gave me a quote on the highest end and was honest that it wouldn't be anything higher than that. I decided to keep my car at Metroplex with Ray for the service repair and the next morning Ray called me to tell me my car was ready. The original quote he gave me for the repair was, to my happiness, much higher than I ended up paying. He did EVERYTHING he could do to provide me with the best customer service and did so in a honest and genuine way. I am very happy with my experience at this dealership and will be returning there for all of my future service and maintenance needs. Five Stars to Ray and his customer service!

Excelente servicio y una atención muy amable y profesional! Los recomiendo 100% ya es mi segundo vehículo comprado en esta agencia Muchas Gracias buen día

Everyone here was extremely helpful and so kind. I browsed around and dabbled in a few of my options, once I decided what vehicle I was interested in a very nice concierge by the name of Hilda, I believe it was.. mentioned the rather astonishing features of this specific model. I was very impressed and realized some things about the car I didn't even know were there. Needless to say, I enjoy doing business with these guys.

Loved working with Service Center. Very Professional. Salesperson needs new career. Horrible at sales and made promises that he couldn't keep. Wouldn't call back when expected.

Jorge was very helpful in choosing the right car for me and in my budget. It took no time and I left that same day in a new Jeep! Great customer service! Maribel was kind and very attentive in making sure that I was satisfied with the car, and that all my questions were answered.

I am just a happy camper,I think the Chrysler dealership for a easy car shopping experience .Mr.Brooks was very helpful and he also was able to help me get financed at a great rate 🤝🙌🏾🙌🏾🙏🏾Thank you so much I really appreciate 👏🏽🤝🤗🤗🤗Also i love the Finance manager as well.Thanks for your help too, all of you are awesome

After a day of car dealerships and not seeing or getting the service I was expecting, I walked into Dodge City of McKinney and was immiedately greeted by Bobby. He could sense the defeat I carried with me but he was persistent on me staying positive, that he has what I was looking for. I initially came looking at the Jeep but switched gears to the Dodge. Bobby worked with me on my credit and my monthly price point. We initially did not agree and C.J. came over to speak with me. After reviewing they were able to get me in an amazing vehicle for an amazing price and interest rate. They stayed positive, bent over backwards and took care of me all the way through. This was by far the best car buying experience I have ever had. Best customer service and perfect vehicle for my family!

The quality of service at Rockwall Dodge/Jeep is always top notch. The service staff are efficient, friendly, and continually provide an elevated level of customer service.

Excellent service. Repair was done quickly and the cost was very fair. Would highly recommend for any service needed.

This was my first visit to this dealership's service department. David Rodriquez was my service adviser. The whole process was professional, friendly and done correctly. A simple vacuum hose was the culprit so I didn't wait long at all.

We called to get service for my jeep because it was randomly needing a jump start. I didn't know what the problem was. We called and spoke with Brandon Cromer. He was EXCELLENT, from the start to the finish. Which was, I am happy to say, only OVERNIGHT! He arranged for my rental car and had it ready as I stopped in on my way home from work. It was too easy! The very next morning before I even left for work, he had already called us to let us know what the problem was (winch was wired wrong) got approval for the repair, and said I could pick my jeep up in the next 30 minutes!!! He was professional, polite and prompt and I left feeling like he really cared. It made my day and I want to share this experience because Brandon's above and beyond demeanor needs to be recognized. I asked for his card so I had his last name and share this experience. Thanks Brandon Cromer--I know who to call next time!!!

Serbice rep, Tony L, was exceptionsl as was the excellent service he provided. And, the mechanics detail in providing repair was also appreciated. I am very pleased on the running and operation of my car. It really even sounds better! The svc rep was very clear and detailed when asking questions, and, he even took time out to drive my car. Also noted, the next day i had a svc limo come to my house to dtive me to the facility. Curb svc was unexpected! Thank y'all!

scheduled oil on my 2013 ram. Kevin was the tech who I have used for almost 20 years and the service rep (Javier) was top of the line. Will be back for next maintenance. THX.

I know nothing about trucks and had a check engine light, Dominique walked me through not only what was needed to fix the check engine light, but also discussed the recalls and maintenance schedule.