Used Jeep Cherokee for sale near Ballston, NY

Service tech was prompt and professional. Michael Carpenter explained all work performed and all costs involved. Got me in and out of there in less time than I expected. I was very pleased.

I love my Cherokee overall. This is my 3rd one. Sadly I've noticed the quality slipping. Jeep no longer provides a spare tire - WHAT? The floor mats are now of lesser quality and no longer have the Jeep emblem embroidered on them. The transmission is still a little iffy but not as bad as my '15. The tail lights fill with condensation but the dealership tells me it is normal to do so - WHAT? Additionally you're never gonna be able to find a V6 anymore. I had to go down a year to a '22 in order to get one. They are pushing EVs and Hybrids. All this being said I'm still Jeep girl and still love my Cherokee.

They got the job done , I’m in Nevada and they are in New York, long story short. , everything got done in just 2 days. They helped my family greatly .

Overall, pretty decent car. As professional reviews will note, the transmission is a little finicky, but nothing over the top. Learn to work with it, it works with you. Bought this car used last year with 68k and I drive a lot, so I've already put 30k on it. Handling wise, this works great, even in the snow (FWD, not 4x4). Good cargo room, and room for the kiddo's carseat. Now, this is a Jeep, and hasn't been without issue. The front struts have been replaced, probably as part of my driving style and the rough roads in my area. Part of the bumper got pulled off a while back, not a big deal. Mechanically, decently sound, the car has thrown a few check engine lights but for non-issues. It had an issue a while back where it would turn off or restart on its own when stopping (not to be confused with the auto-stop, which is annoying but can be turned off, this car would just flat out turn off), but that fixed itself. Developed an engine tick that does appear in Jeeps, but that has also righted itself. As such, no major maintenance has needed to be done besides my struts. So all in all, it works. If you're in a situation like mine, yeah, buy the 2019.

The service was great and I got a discount for a coupon I forgot at home. As always everyone was friendly and knowledgeable

We bought it in 2023 just off lease as a CPO. It’s been a great vehicle. We love it would buy another one in a minute.

Stumbled on this shop by accident. Very professional and knowledgeable. I found my new repair shop.

I bought my 2019 Cherokee new in July 2019. I have had it for 4 and a half years now and I have had no problems at all. I have over 61k miles on it. I do worry about the warranty being up that something might happen but it has not given me any issues so I shouldn't really be letting it bother me. This is the longest I have had a vehicle. I usually keep a car and trade it in around 3 years but I have loved driving this car so much that I have no desire in letting it go. I hate that Jeep is no longer producing more of these.

Finance team is amazing. The sales guy works with you to find the car that you want. Me and all my family go here very nice and polite staff.

Would recommend this vehicle. Overall very good value and has proven very reliable. Sorry to hear it is being discontinued Jeep had a winner and what I thought was a great tweeter between the Compass and Grand Cherokee.

They were so easy to work with! I even got into a newer car with less miles then the one I was looking at. Ranita was great through it all. And financing with Kevin was super fast! Definitely will recommend them to friends.

I have been looking at new Jeeps for awhile was needing a new vehicle was driving a 2005 dodge grand caravan sxt drove it everywhere kid's learned how to drive in it. But I'm a jeep guy have a 1979Jeepcj7 since brand new drive it daily. Seen the jeep cherokee trailhawk at my local dealership talked to them about it took it for a test drive and fell in love with it. Had to take it home. Very comfortable all the buttons are in the right places. Display screen is very simple to navigate easy-to-use app's phone linked right up no need to look at it. Mics are in right places above head everyone I call or calls me has no problem hearing me. Has alot of safety features to get use to but not hard. I have had other cherokee in the past but love this one. If you are interested in a Jeep check out the Cherokee line like I said I'am a Jeep guy test drive and you will see what I mean.

Having purchased numerous vehicles and having them serviced over the past 20 years I can speak to quality of service Bob Karls provides. The service is always always friendly and competent where the mechanics are not satisfied until they get the repair right. The fact that most of the employees have been with Bob for many years speaks to the quality of the operation and has enabled them to form a bond with their customers whom they genuinely care about! It's a rare business in today's world, almost like business from a bygone era. Can't recommend it highly enough!

We purchased the same night a wrangler sport JLU 3.6 manual trans and this Cherokee Limited with the same engine and the 9-speed automatic. And oh boy, these cars were completely different despite having the same 3.6 Pentastar engine. Launching the Wrangler was never an issue. Launching the Cherokee and even more reaccelerating was truly painful and required a lot of preparation. Sometimes, the transmission would take few seconds before downshifting making the throttle response slow at best. Other than that, the car proved to be reliable and was extremely silent and very well equipped. I would recommend that car as a commuter for someone who is not seeking any driving fun. For families who enjoy long trips, there are better and more responsive options out there.

**Five-Star Review for Exit 5 Auto in Latham, NY** I recently had the pleasure of purchasing my 2019 Ford Edge from Exit 5 Auto, and I can’t say enough good things about my experience! From start to finish, the team—James, Rome, and Patrick—was truly honest and incredibly helpful. What stood out most to me was their genuine approach. They made the entire car-buying process feel easy and stress-free, something I didn’t expect from a dealership. I was impressed by their transparency and the absence of any pressure tactics, especially when it came to financing. In fact, their financing process was much smoother and more accommodating than my bank's! I love my new Ford Edge, and I genuinely appreciate the care and professionalism shown by the entire team at Exit 5 Auto. If you’re in the market for a vehicle, I highly recommend visiting them. My experience was nothing short of positive, and I’m grateful for their assistance. Thank you, James, Rome, and Patrick!

Called on Friday morning to look at a jeep wrangler talked to Rick told him I was coming up Saturday morning to take a look. Got there around 11;30 took a test drive and he was so helpful with everything got back to dealership and within minutes we made a deal and bought the jeep the hole process was so easy great place and people would recommend them for buying a new or used vehicle

Go with the 3.2 V 6 it has plenty of power. The Auto engine stop/start is terrible even if it does save gas it is too jerky

Jason is very sharp, direct and honest, yeah, honest. Provided everything including temporary registration to transport vehicle out of state. Switched our insurance. Very positive impression

Was at dealership shopping and this new Jeep Cherokee Lattitude came in on transport. Wanted it the minute I saw it. Jeep dealership had ordered it custom with every option I wanted. Blackout package, V6 a true dual exhaust, sport, power everthing, 4x4 etc. The 4x4 is excellent and never failed me! Its been flawless, aftermarket tuning has turned it into a screaming black speed machine. 112,000 miles so far. No issues with anything! Would buy another if they still made this Cherokee Latitude Special! One very satisfied customer!!!

I just had my vehicle serviced and wanted to shout out my service advisor Tony and the service manager Mike. They were super friendly, easy to talk to, and kept me informed the whole time. I highly recommend getting service done here

I purchased recently a used 2020 Cherokee Limited and it has turned out excellent, I have no problems or issues. The only minor issue that I have is the location of the cup holderss.

I bought a 2016 Chrysler 200 S. Jon got me the loan and even cheaper insurance. The head gasket went on it in August. I had bought the extended warranty. Through no fault of QAM, my car was tied up at Chysler Dealership waiting for parts. QAM provided me with 2 loaners. The first loaner got rearended. I called Jody and told him I needed another loaner. I live in Cohoes. Jody sent down another loaner. I go my car back 11/20/25. Walked in saw Jody and was given the key to my car. There was absolutely no bill waiting for me.QAM IS THE BEST DEALERSHIP I HAVE EVER DEALT WITH. The best Salesman,and Owner. I give them a 10 STAR rating. They might be far away from Cohoes but they have and will accommodate you. Hats off to your dealership.you treat customers like friends and family. Thank You, Jody &John Larry Bariteau

  I have the Trailhawk trim, the serious off-road version.  Finally, a car that I can confidently drive in and out of rough construction sites, and not be afraid that I'll break it or get it stuck.   It is possessed by a powerful spirit of wanderlust, and frequently demands that I take it on drives just to see places it hasn't yet been, preferably places that normal cars cannot go.   If Don Quixote de La Mancha lived in our time, he would surely drive a vehicle like this one; a vehicle truly fit for a modern Knight Errant.   I didn't know until a few days after I bought it, and I don't think the dealership knew either, but this one has about a 2" aftermarket lift, and slightly larger tires than stock.

The best place to do business! J9 friend. Art is amazing! Best crew around. Word from the big bird

Ordered new , love it so far , I went with the 2.0 turbo , far more responsive than expected , this coming from a life long V-8 driver . Went with the Lattude Lux model , came with many standard feature & we added everything else on the option list , the sun & sound package with the panoramic sunroof and this premium Alpine sound system is awesome . Just wish they would offer more interior colors , had money added in the deal so we could install a differnet color Katzkin leather interior

When looking for a truck, Ranita was very helpful in guiding me to the right truck for my family

I have been going to Wedekind for about 12 years. I have been to a lot of dealerships over the years. I will never go anywhere else unless I move out of state! I love the crew there, they are amazing 👏!

I have a 2018 Cherokee latitude plus. More than 140k miles. Very nice SUV. I think most of this bad reviews are not fair. I will buy a new one in the near future.

I purchased a new to me Jeep Wrangler from Exit5 Auto Group in Latham. After extensive research, I landed on this dealership due to all of their positive Google Reviews. I can say they did not disappoint! From the moment I reached out, to the time I drove off the lot I had a fantastic experience. They weren't pushy at all. Gave me all of the vehicle's service records. Let me take it for a drive on my own. It was really nice not to be hassled. I worked with Rome who was awesome! Felt like I was working with an old friend. The guy who did my paperwork, I think his name is Jeremy, was really great too. He took his time to make sure I understood all of my rights as a purchaser and went through all of the different products they offered to make sure I didn't have to worry about future repair cost. Car was super clean the day I picked it up and I couldn't be any happier with it! Thanks again Exit5 Auto! I will definitely be back!!!

I spoke with and meet with Bob Karl he was very helpful and responsive to my questions. I would recommend checking out him and the dealership if you are in the market for a good used vehicle.

Purchased new in 2015. Have only done 1 repair in 129k, which was fixing oil leak at oil filter housing. Solid car, great in rain and snow. Thoroughly enjoy this car

Great gas mileage an very comfortable car. Love the different gears to shift to for us snow. Very reliable only thing for service oil changes