The experience was very pleasant. We were not pressured to buy a vehicle. Jesse answered all our questions. And we are very satisfied with the vehicle we purchased. Jessie is an excellent sales person.
Great Experience! Jamie my sales agent did a phenomenal job showing me my truck and explaining all its features. Tim was on top of my trade in appraisal and came very close to my asking price of my trade in, and Ed shopped around for the best deal for my financing and got me the one I that was better than I expected. Buying a car is a long and arduous process, but i must say with this team of workers we got the job done quickly and efficiently. I recommend you stop by and experience what I think buying a car should be. 100%
Service Dept personnel are friendly and very knowledgeable, answered all our stupid questions without making us feel
Like idiots. Would definitely use this dealership again. We were in and out in no time.
After a week of looking for a used truck and coming up disappointed by the deceptive pictures online and non professional people we dealt with, we finally found a truck we liked online based on price and the pictures provided on the Plaza Chrysler Dodge website.
Although we live in Clearwater, we decided to take the 1.5 hour drive hoping the truck would be what we expected. The trip was worth it in SO many ways. Not only was the truck nicer in person but the sales woman, Christina Finch was such a refreshing pleasure to work with. No high pressure sales tactics. No trying to steer us into a higher priced truck. She could not have been nicer and more professional from the moment we arrived until we left, with the truck, 2.5 hours after thier normal 6pm closing time on a Saturday night. Mr. Orr was also so accomodating as he also remained to complete the paperwork in order for us to leave with the truck that evening.
The dealership itself was beautiful, clean and very professional. We are so glad we took the drive and would do it again in a heart beat if we are ever in the market for another vehicle.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Phil Clyde was the best car salesman I’ve ever dealt with...by far! He went above and beyond in his service to me as a new customer and treated me with kindness and respect! No high pressured sales which I appreciated so much. If you’re looking for a great car buying experience go to Plaza in Inverness and ask for Phil Clyde!!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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