I just hate the wait time when u bring your car fo
by Bs from New Orleans
October 6, 2018
Nothing to say really just hate the wait timing to get your car services an they don’t give out loaner until your car ready but other then that the wait timing could get better.. thank to Donald n ms Stacie from speeding up the work on my car..happy costume
I’m still waiting on my vehicle to be service still didn’t get to drive it yet to get a survey yet on the car. My car salesmen never call me back abut the service on the car I had to call him.but he still never call me back to tell me about the car.still waiting but I do still have the loneners vehicle
I have been going to this dealership for over a year now and have had good and bad experiences. One thing I can say is that is something goes wrong like they will work hard to fix it and make things right. I would recommend this dealership to anyone. Like any dealership you will have good and bad but I think they appreciate the business and work hard to show you that.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
This was my first experience with Honda of Slidell, and it was a positive one. The general atmosphere of the dealership seemed very friendly. I worked with Joshua Vides through the main part of sales process, and I was happy that he did not subject me to a high-pressure type of sales style. He was very personable, patient, and easy to work with, so I would recommend those in the market for a vehicle to give him an opportunity to earn their business. While there, I also interacted with Daniel Mortenson and Arthur Warning, who were involved in the sales and finance processes, respectively. They rounded out my experience with the same friendliness and no-pressure approach as Joshua. I would recommend a visit to Honda of Slidell.
by Premier Dodge from New Orleans, LA I-10 Service Rd
September 6, 2018
Premier Dodge in New Orleans I-10 Service Rd provided a great new car buying experience. My dealer Harold B. was very patient with me during the buying process. The staff was courteous and professional. To the entire staff "Thank You."
Very professional, friendly, and knowledgeable. Quick service. Easy to understand. Delivered when promised. Reasonable price. Nice waiting area with refreshments for customers. A place I will highly recommend.
staff was very helpful, timely upon responding to email. made a good effort to accommodate my needs but the Toyota tundra I was looking at had a few to many miles for my taste.
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