Joe Murray,service manager, Joe is such an asset to Firkins because he makes each customer feel that he is there for them he does his best to meet each customers needs and makes it a pleasure for you to be part of the Firkins family.
I got my truck back Quick. Everyone was friendly and went out of the way to help. But, the repair wasn’t fixed properly and I had to bring it back the next week where they discovered several things wrong. Why not the first time?
My Service Adviser Ken knew why I was bringing in my Pacifica.
He explained to me that the problems I was having were probably software related and he was right.
Knew I wanted to wait for my vehicle; I explained that they could have it for the day since I knew that they would be working on two different items.
I had been going to Sunset but was not impressed with their service, maybe you can say I was depressed with Sunsets service.
Your people seemed to be on top of things which was nice.
My experience was hassle free and easy. My salesperson Robert Feldt was awesome - I recommend seeing him if you need a car or want to sell a car! Clean facility with a kids playroom. Everyone was friendly and looked happy to work there
It was amazing. The people were very nice and I felt comfortable. The used car had been thoroughly inspected and I felt confident that I would be driving an almost new car. They did their best to find a monthly payment I could afford.
Diane Berg and the rest of the staff made sure I had all of my questions answered. They all worked very hard to get my deal done, and thanks to them I got an unbelievable deal! Thanks for your help Diane!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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