From the moment I pull up to this service entrance each time, there is a service writer ready to help. They make my waiting room experience bearable each visit by recognizing me and asking me if I need anything (i.e., anything to drink or a ride home), and keep me informed as to why I am waiting so long, if that is the case. And if my wait is at home they call me when the car is ready; not waiting for me to call them. The car always feels so much better when I drive it home.
Okay, the bad news. Recently (June 2018) I was taking a long 3 day trip and needed to make sure my general maintenance (battery, tires, etc.) was in good shape. I received the usual wonderful service. However, on my trip, the radio did not turn on until I was near my destination. That was okay but it worried me that something was wrong and hoped I don't break down on the highway. When I returned home after my trip, my battery died 3 days later in my garage. Whew! Is there a way to check the battery life before a trip?
Was looking for a used Hyundai in Stillwater;didn't realize they had a dealer there. Aren Porec came out to help us, understood exactly what I was looking for, and made it possible to get a new car in my budget. He is very knowledgeable and enthusiastic about his product! Love my new Hyundai Santa Fe Sport!
Chance was very helpful throughout the entire process. He kept me at ease and comfortable. Made sure I was ok with everything and helped me understand everything deeper. It was a hard and big leap for me and I???m glad I decided to come here for it.
Went to Hudiburg Toyota to look at a couple of Camry’s. I was greeted by a guy named Gary Trent. It was a fun and painless experience and i was in and out a couple of hours. I really enjoyed this experience.
Kristen was very helpful and friendly as we made special arrangements for my truck with a camper to come and get my truck serviced. She kept in contact with me through text and calls to keep me updated on the progress of our service. She was very nice to work with.
Although we came in to work with Arthur Bowens due to the fact that he treats my family and I like one of his own...we got to work with his son Tyrone Bowens, whom at first I was very unsure about, but ended up giving us incredible service! Keep up the good work Tyrone! Thank you for all that you did for us!! Along side with everyone else who helped make this purchase possible!
People always talk about the bad and never the good, well today I want to give a big thanks to Todd Clark and his service department!!!! Had a flat on the road and no way to change it, called Barry Sanders Super center and Todd answered the call. Told him where I was about 10 miles from the dealer ship and what had happened he said no problem give him the address and help would be on the way, in less then 15 min some of his guys and him showed up got my car loaded up and back to their store got me a new tire at a great price gassed up my car and cleaned it, Barry Sanders Service you have earned a customer today thank you Todd and team!!!
The overall experience was nice and all, the person I worked with frank seemed to know what he was talking about but when I asked to get more info there wasn’t much customer service to help.
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