My husband and I got a big pleasure being helped by a great salesman, Harley Dickson. Honestly, we were not completely sure about buying a car that day, but this man convinced us do not hesitate any longer with our purchase. He gave us accurate details about the vehicle description and the lease process. Moreover, he found the best deal for us! Therefore, I strongly recommend everybody ask for Harley Dickson, because his service will amaze you!!
This is at least the 3rd time I have gone to RTE 46 JEEP to lease yet another JEEP vehicle. This time I got a 2018 COMPASS after driving a JEEP CHEROKEE LIMITED for several years. My salesman, RJ Salas, was friendly, knowledgeable, and worked diligently to find a deal within my budget. Walter, in the Finance Dept., explained everything fully and had us in and out of his office in no time at all. Everyone at the dealership has been friendly and helpful from Judy (cashier), Cauly Chak (manager), and everyone that I have ever dealt with back in the Service Dept. I feel this dealership works with the customer no matter what your reason for being there!
I recently leased a 2017 Jeep Cherokee and came to the dealership with a predicament. I had thought I was only 400 miles away from being over and had about 9 months left on my lease. Turns out that I only had 10,500 a year instead of the 12,000 I thought I had (thanks Dana Ford in Staten Island for screwing that up!). Even with all of that they were able to work out a fair deal and I left happy with my brand new car! My only qualm was that it took a very long time (was there 5 hours), but that happens with leasing a new car so not too upset about that. Overall I would highly recommend the dealership and it's staff at both Jeep and Ford.
I went to the dealership already knowing they had on their lot the hard-to-find combination of trim/options I was looking for in a Jeep Wrangler Unlimited. I had done a lot of research and already test drove a different trim of the car at another dealership so we were able to get down to brass tacks really quickly. The sales consultant (Jason) was pleasant to work with and there was nothing negative to report, other than one thing that you would probably experience negotiating at any other dealership for any other kind of car...including a 299.00 charge for window etching after already negotiating a price based on the sticker. In the end, after just a little push back on my part, the cost of window etching was crossed off the final invoice, so no complaints. I traded my 2012 Honda Ridgeline and got what I considered a very good price for it, with the initial value being 2,000.00 more than a previous dealer offered me. I went in on a Friday night for the first time and drove away with the car not much more than 12 hours later. I live too far away to ever use them for service, but I would certainly go back to deal with them on the sales side.
From start to finish the entire buying process was painless.
by jcdiiorios from DealerRater.com
December 3, 2018
4.1 (309 reviews)
From start to finish the entire buying process was painless.Lou Rimblas was very professional, and made the entire process smooth and easy. I highly recommend Fullerton dealership. Thanks again . Giancarlo Di Iorio 2019 Ram Bighorn 1500
I don't know where to start. I bought my truck 2015 ecodiesel ram1500 at Fullerton dodge. I went to the service center for the first time last year to meet the service department and have my ecm and u connect updated. I asked a bunch of questions as the ecodiesel is a new motor for ram, and the service writers and technicians were on top of there game with the new motor. I just resently went for another update and a few other little issues. I talked to Mary about doing my own routine maintaince and was reassured It was ok and I had all the correct receipts to prove the maintaince. That was very reassuring knowing they approve of doing my own maintaince. When I picked up my truck today all of my issues were fixed and then some. I really can't say enough great things about Mary and the service center for all they do to keep a customer happy when he's already happy. I definitely recommend Fullerton service and Mary as an adviser.
We recently purchased a 2013 Chrysler Town & Country. Atilio Dimajo and Jose Ramos were great. Very helpful, and made the buying process easy and hassle-free. Will recommend to friends and family. Thanks!
To Zach, my sales man no matter when I call office or cell he is there to answer my questions solve my issues when ever I have them.
But the truth is I really never have any.these guy on the top
Of there game.
Wouldn't go anyplace else to buy or lease a vehicle
Thank you Zach and mr Johnson
The process was very smooth from beginning to the end. High praise toJulian for being extremely genuine and a true professional. His approach Is quite relaxed and there was no pressure from him what so ever.
So my moms car was recently totaled in a accident with a deer and we were all sharing cars for the time being. I knew what my mom was looking for, but I also knew she didn't have time to spend at dealerships. I saw an ad for a great Hyundai entourage minivan.... Power sliding doors, DVD entertainment for the kids heated seats and infinity surround sound system. I went to the dealer to inquire about the car. Turns out they have multiple locations and the van was at their farthest location. Not to worry. They said come back in two days they'll have it here when I arrive. So I told my mom about it and we drove out to see it. She was very hesitant about a dealership but she loved the car. They even worked with us on the price and we saved $900 off list price. Two years later we still have the car and it's a strong running member of our family. Thanks Johnson Dodge for a great experience. Next time we need a used car we'll think of you guys.
I had a wonderful experience dealing with Felix today. He is really a very nice and genuine guy who was just as excited about the car as I was. He was very professional and not a typical pushy/sleazy salesman like I have dealt with in the past. It was truly a pleasure to deal with him, and Edison Nissan as a whole. Felix helped me get a great deal on a Subaru STi that I had been dreaming of for quite some time. Thank you so much for your help, I am absolutely loving the car already!
Unreliable service, from customer service to prici
by Vecihi from Teterboro, new jersey
November 6, 2018
4.9 (860 reviews)
Horrific experience! From start to finish. Made an appointment 1week in advance. Brought the car 7am. Couldn't get an estimate in 1,5 days. Couldn't reach service adviser for 2 days. Tried 3text messages, 6 phone calls, No replies.
The estimate i got was on the phone, and cwhen i insist the estimate was handwritten with no explanation of what is wrong or what work to be done.
Estimate on the phone was "little less than $1,000 including tax" , i paid $1,066 with tax.
I'm not a guy who write comments on the internet about a company or call the company headquarters to complain, but this experience was a complete disaster.
I had originally gone to Rockland Chrysler looking to lease a 2018 Pacifica to replace my Toyota Sienna. I made it clear that I had a trade in and I was firm with the amount that I wanted for the trade in which I believe was very fair. I dealt with 4 different people calling me from Rockland and they said they could not meet my trade in request. A few days later I got a call asking me if they met my number would I make a deal and I replied "yes". He said he would check with his boss and get back to me. Never heard from anyone so I went to Ramsay Chrysler in NJ at about 7:30 pm. I told them my story and the price I wanted for my trade in and they agreed without even seeing the car. At 9 am the next morning I brought my trade in car with me, they checked it out and we made a deal for a 2018 Pacifica Touring Plus and 2 hours later I was driving it home. No nonsense, no BS, everything went great
Friendly people that make you feel like a long time friend
by Jeeplover from DealerRater.com
December 3, 2018
4.6 (230 reviews)
I went to Buhler to lease my 2018 Compass because It is close to my home and I had been to the service dept on several occasions and felt I was treated well. I First met Charles Vitale who put me in the hands of Bob Perlin..Bob is a 12 on a scale of 1 to 10-I felt very comfortable with him and felt he had my best interest in mind - I dealt with Charles when it came time to filling out the paper work and he was very patient answering all my questions so that I understood the entire lease process- something I did not get from the dealership I had my first lease with - I highly recommend Buhler & Bitter and these two Gentleman. Bob, don't retire, because I will be back in 3 years to see you ! Nancy Sumski 251 Gereghty St South Amboy, NJ 08879
Vehicle available to be shipped to your home. Contact
the dealership for details.
Carvana Review
BEST car buying experience EVER!!!!
by kat300 from DealerRater.com
December 3, 2018
4.3 (1392 reviews)
My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.
I was assisted by Ronnie, Chris, and the team at Buhler when I picked up my new 2019 Ram 1500, and they made the experience easy and worry-free. The Buhler team were all very accommodating from the time I walked in to the time I had my keys in hand and in my new truck. I couldn't have asked for a better experience! A+
The lady in service was superb and got me in and out very quickly.
But the person who parked my jeep left it in first gear, so when I started it it jumped and almost hit the side of the building. Please be mindful of this. His could have been a bad accident.
An appointment was scheduled and the parts were available when scheduled. The service was quick and efficient. I enjoyed the rest of my day exercising and walking.
The lady who took our infomation was very pleasant and accommodating. Much nicer than the time were last there when some man was there. The service tech came out to ask us more information about the heat/ac problem and was very nice too.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
this
service and materials without representations or warranties of any kind, either expressed or
implied.
See our terms of service for more details.