The sales people are very helpful and outgoing. They listen to what you were looking for. Which as we all know is the most important thing when looking for a new vehicle. They try to get you exactly what you want.
Living in Connecticut my wife and I were very apprehensive of driving several hours to purchase a used vehicle after viewing only an online advertisement. Telephoning the dealer and speaking with the manager we both felt comfortable enough to negotiate a price. After arriving at the dealership my wife and I were welcomed as we walked through the door. We were introduced to Angela, one of the sales associates, who provided a tremendous amount of information. Angela was extremely patient explaining all the features of the vehicle and answering all of our questions. The dealership accurately listed the vehicle online plus provided a free CarFax report with sufficient photographs to make an informed decision. This was first time either of us ever purchased a vehicle from another state but after this experience likely we will do it again. Both Sue and I were very impressed with the dealership ability to make the purchase seamless which included processing all the Connecticut DMV paperwork. Sue and myself both strongly recommend this dealer after experiencing first hand their professionalism.
Was trying to buy a Durango and spoke to / met with over 5 dealerships. By far, this was the best and easiest to work with and get the price that I needed. There were no games and no fake conversation; just business. Great salesman and didn't have to play the "man behind the curtain" game with the sales Mgr. Great experience.
Just bought a Jeep Wrangler Sahara and had the best experience! Our salesman, Glenn was knowledgeable and kind, the Sales Manager Russell was a pleasure to work with, and the Finance Department and Insurance Department are amazing too! Just an overall great buying experience. We were very happy with the price we paid. This is definitely the place to go if you are looking for any Jeep or Chrysler vehicle. Thanks for making our experience awesome!
I went in to Pellegrino in hopes of purchasing a jeep I found online and Patrick graciously assisted me during my process. I did not end up liking the original Jeep I went to see but Patrick had 2 others he was able to show me. He was very patient and diligent while working with me, allowing me to test drive the vehicles, and especially during the buying process. He did all that he could to allow me to drive me Jeep off of the lot that day and to make sure I left satisfied with my payments which I was extremely grateful for. He is truly a wonderful person.
I spoke with Glenn Hughes, salesman, on the phone. He listened to my concerns regarding other car dealers that I had visited, only to find out the price quotes over the phone and text messages changed by thousands of dollars at the dealership. Glenn asked pertinent information and assured me the price that was quoted would not be beat or change upon my arrival. I got the Minivan that I wanted for my growing family at the Pellegrino. And the quoted price, was then beaten by dealers at Pellegrino. Thank you Glenn for a great car buying experience. I look forward to future business with Pellegrino Chrysler Jeep.
I just want to say thanks to Bob Vesper and Brian in finance for taking such good care of me ....you guys are the best..I couldn't be more happy with my Jeep..I have already told all my friends that they need to go to Pellegrino and see you before they purchase a Jeep anywhere else...I know I will be back in the future!
I was greeted at the door and went to look at one car and bought a completely different car all with Keith's help. He did his best to keep my monthly payment the same and I was very satisfied with the service and I'm very happy with my purchase.
We have three dealership in close proximity in Delaware but chose Brandywine. Why? The honest and superb customer care we received from Keith when we had specifics in mind during our car search. He made the transaction smooth along with the finance officer to seal the deal. We were in an out in 2 hours and the vehicle was detailed beautifully during paperwork happened inside.
Purchased a 2016 Infinity QX60 and very impressed with the quality and overall workmanship of the vehicle. Ross an exceptional sales person and made me feel at ease going through the process of this purchase. During my research of recondition titles it was difficult finding leaning institutes that would provide the necessary financing but Ross was very helpful there. I would recommend an extended warranty for peace of mind. Overall experience GREAT!!! And I plan to go back for the wife.
Had rear sensor problem #Warranty ran out there was a gray area about my bumper Talk to sales manger and he wanted me to be Satisfied he said they would fix everything true to there word they fixed it the fix was not cheap all the sensor bezels Had to be painted very pleased with way was handled
There was no pressure and they had the best inventory, and cars were immaculate for used cars, drove an hour and well worth it, our salesman Mark was great!
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