The last two times I have been in for service the customer service reps act like they are doing you a favor by helping you. They sit behind their desk and don’t come out into the garage to greet you when you drive up. When I walked in to where they are seated they all just sit there and act like you are interrupting them. My lease is up in a few months and their customer service has me thinking about going elsewhere for a new car
I truly was so satisfied with my releasing experience at AutoNation! Bachir was the gentleman who helped me and he was absolutely great! He was attentive and understanding, and he helped me get the exact car I wanted. I honestly didn’t think it would be as successful of an experience as it was!
My experience was very great! This was my second car purchased from Amos at Mercedes Benz of Denver. Very helpful, informational,not aggressive and very effective when comes to weighing odds on logic. Definitely going back.
Great service top to bottom. From the moment I walked in to buying a car they treated me with respect and consideration. Only dealership I will be recommending people to. If you can, get Kieffer. Guy is very inclusive.
Their is no other company like this on the face of the planet. I'm dipping hard in 2016 Yukon. More than anything I appreciate the team there. They are great, funny and easy to deal with. All that crap channel 7 is saying are lies. I stand 100 with sharpest rides.!!!!!
I replied to an add I read online about a car and the rep was quick to respond and knowledgeable. When I took a test drive he was eager and willing to answer my questions. I appreciated how straightforward he was during the process and didn???t try to ???sell??? me. I would definitely recommend this dealership to my friends.
Good experience, but double check the offered warranty
by New2CO from DealerRater.com
December 5, 2018
Dean made the purchase of a used vehicle as painless as possible. It was s fairly quick and easy purchase and Dean was pleasant throughout. Pablo in finance was also helpful. We never felt any pressure. However, we at first opted for the extra warranty. We were not told until The final signing that it is a 50% (them) 50% (us) coverage. Also, it is advertised as a three year/100k mile, and much of this period was already covered by the manufacturer at 100%. In the end we purchased the vehicle without the extra protection. We are happy with our minivan!
Jake was fantastic! Excellent communication. He did what he said he would do, which is rare these days. The entire team was great, but if you’re going to buy a Jeep make sure you ask for Jake in sales!
We did a lot of research and new what we were looking for. The associate (Dan) made us feel that he was buying the car with us, making sure we were comfortable with our decision and no pressure. My one gripe overall is that cars that require a fob in lieu of a key need to come with two up front or the other one sent later to us (at my expense) rather than me having to make another trip to have another one made.
The recall service was performed in a professional and timely fashion.
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