My husband and I went in last week for a recall and they got us in and out with out an appointment . Michelle and phill I believe we’re definitely great at getting us taken care of so we could go on vacation! Will be returning !!
I love my Renegade!
by sullenxriot182 from Bridgewater, MA
December 14, 2018
I used to have an old Wrangler and missed it so much. I ended up selling it years ago when I had my son because the back seat was too tiny and I didn't feel safe putting a car seat back there. I needed a new vehicle and came across the Renegade. After test driving it, I fell in love. It definitely drives and feels like a Jeep, the inside is super roomy and comfy for such a small SUV, and the gas mileage is great. It is definitely exactly what I was looking for. It's cute, reliable, and I'm SO HAPPY to have my 4 wheel drive back for the snow!!!
Buying a car from Dutch's was exceptional in fact the easiest I have ever had, the staff was great we
enjoyed doing business with them and if need be will trade there again!!!!
I'm in LOVE
by Getupngo from Green Bay, WI
December 30, 2018
I love everything about this car. It's not overwhelming and its elegantly designed. It has the power I want and is very comfortable. The leather seats are beautiful and I feel classy driving this vehicle. I could not be happier. Also there are little fun things all over the place in the jeep. Like big foot is on the back window and a jeep is crawling up the side on the windshield. It seems like they had a lot of fun designing this vehicle.
Thank you Jeep :)
This CUV/SUV meets all my needs.
I was able to get it with a manual 6 speed transmission, which I absolutely love.
It has a very spacious interior for a car its size. The seats could be a bit more comfortable, but they seem well put together and durable.
I drive about 75 miles a day going to and from work. About 60 of that is in the freeway. Even with my lead foot I'm averaging above 24 mpg.
My overall satisfaction with this vehicle is high initially and I'm hoping it stays that way for the duration of my time owning it.
Robert Leet went out of his way to make my buying a new car easy and a pleasant experience. I can recommend him to anyone interested in buying a vehicle.
Nice for the price
by hd88302 from Springfield , VA.
January 14, 2019
I really enjoy it. Plenty of front seat room. Great brakes. Rear storeage is very good.
I own the RENEGADE SPORT and it comes w/ a tire inflator , not a spare (???). I paid $322.00 and got a spare tire kit. Also , no satillite radio avail. on my model (????).
Very pleased with my purchase experience at the dealership
by Reeltime1 from DealerRater.com
December 1, 2018
I rate the delearshop a 5 mostly because of the sales representative Ashton Thornberry he was very professional and knowledgeable about the vehicles and also the dealership ha a very good selection of the trucks I was interested in.
This car made my life easier
by Van3707 from Van nuys,California
January 14, 2019
When I saw this car for first time, I fall in love for its (car) and this car have everything that I need it and else this give me high technology for drive more safe
Nick Rogers did a super job helping me find a truck. He was courteous, knowledgeable and patient with my many questions. He found the truck I wanted and ensured I had a good experience!
Pretty good so far
by Lynnzo from Stevensville, ON
December 31, 2018
Only owned for 2 months so far. Only complaint so far is that the language on the dash changed to Italian on its own. Apparently this is an ongoing problem with this Jeep. Changed it back easily enough but hope not to have this happen often.
We were in bad need of a better vehicle. Will Fox and Wes Viars were very helpful and friendly. Got us I truck that day.
As of now, this looks to be a shinning example!
by AnotherITGUY from Lexington, KY
December 17, 2018
This little JEEPLET is the car that you need because getting a pick up truck to go antique shopping is a hassle. I Have gotten as high as 37 MPG on the highway over long road trips. In the city is averaging about 21MPG if you don't floor it. The complaint people have about the transmission being slow to kick down gears i have yet to experience it. Do keep in mind if you are buying these used, two things to check for.... 1, If there is a 1.4L MULTIAIR Engine under the hood keep in mind the timing belt will go bye bye at about 150,000 and 2. Not all renegades come a standard spare tire.
2017 JEEP RENEGADE ALTITUDE 4 X 2
2.4L Multiair i4 / 9 Speed Auto
Uconnect 5.0 Radio
Jarred was the person I worked with the longest. He was very friendly, courteous, helpful and professional. He worked hard to try to get me the best deal that stayed within my budget. He and JP stayed almost an hour past closing, because of an issue with my insurance, to get the deal through. Jarred personally. delivered the car to my home the next day and has followed up a couple of times since then to make sure everything was working okay and to see how I liked the car. He seemed very genuine and sincere unlike other sales people I've dealt with in the past. JP and Chelsy were also very professional, courteous and helpful. However, I spent very little time with them Jarred and JP gave me lots of advice related to the vehicle as well as financial advice for the future. All in all, I am very satisfied with the great service I experienced. The car drives like a dream too. I will definitely refer family and friends if I learn they are in the market for a new vehicle.
Very capable car
by Josh from Des Moines Iowa
December 10, 2018
A great car for climbing mountains on the weekend and commuting to work throughout the week. Only complaint is limited legroom in the back seat.
precise and informative. went beyond other dealership services to ensure that all recalls were installed. management was helpful and reception friendly. will be using the facility full time in the future.
Very comfortable with some weight
by CMcM from Shawnee, Kansas
December 5, 2018
We test drove this model in manual today and were surprised. It handles well, blocks out road noise, has some weight to stay on the road, radio is nice, looks small on the outside but inside has space. Very impressed with it driving.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Problem since warranty was up
by HFree from Akron, Ohio
December 22, 2018
Decent looking and comfortable. However, the driver’s side heated seat glitches, Bluetooth glitches and mutes itself, while driving it jerks when shifting (it’s an automatic), it feels like it’s running out of gas and is going to stall (has stalled twice), and after owning it one year, the check engine light is already on.
I appreciate the kindness and hospitality that this company has shown us throughout the process of buying our vehicle. Joshua Cornett was more than gracious and did everything he could to make sure our process of purchasing this vehicle went smoothly even picking us up from the airport! Wonderful people and gave us a great deal!!
Fun car to drive
by Van19 from Los Angeles, CA
December 15, 2018
I liked the car overall. The appearance and performance was what I expected. It met the needs of my family. Looking for a good deal before I decide to purchase.
I had a great car buying expedience. I recommend Robin at BIg M superstores in Nicholasville ky. The sales and service dept are awesome. This is my 3 rd purchase
A fun and practical SUV for Minnesota
by Michael from New Richland
December 16, 2018
What I really like is the controls are not complicated, the look of the renegade is different than the other SUVs in the same class, to me the others all look very similar. I replaced this with a jeep liberty which I loved, and I haven't owned it long enough to give it 5 stars on reliability or value for the money. But if it's as good as my liberty it will get that rating later.
We had a great experience and they helped us any way possible. Ryan allowed my husband and I to talk about thinks without any pressure.
Left a Nissan Rogue and Subaru Crosstrek for this
by Musa from Mpls, MN
January 13, 2019
Great SUV. I go off road but don't need a giant SUV. I drove a Rogue in 2008-13, and Subaru Crosstrek 2013-18. Researched the ratings and although it's been over a decade since I've owned a below average American car, I test drove the Renegade Ltd. and fell in love. Great room, great options. I don't need to floor it and go 0-60 in 4 seconds (as no one should) so was not concerned about super fast acceleration. Solid gas mileage around town. Handles/drives/feels well and good. I highly recommend. I may go back to Japanese cars in the future, but for now I'm happy with a Jeep product. I bought a 2018 that was a 7 mn rental car with no issues at a Jeep dealership and 20,000 miles so I did get the high end Ltd. for about 8K less...so I also have no depreciation remorse. Would I have bought at 30K? Possibly. But used under a year is a gift.
Friendly and professional staff! We felt like a customer and not just a number to the salesman! Edwin was great to work with, he wasn't pushing like some dealerships!
by ShawnR from Hampton
January 1, 2019
This vehicle is exactly what I was looking for. Great gas mileage, much roomier inside than expected (I am 6'3"), has plenty of pep for a smaller engine, will be a great vehicle for commuting to work but versatile enough for running errands, taking trips or just going out for a fun drive. Completely satisfied!
Earlier I posted a negative review for the Don Franklin Mitsubishi dealership over some issues that may have been small compared to other reviews. But my expectations were high in regards to what others had said, and small things can add up to big things in my humble opinion.
However, executive management at the dealership did reach out to me expressing interest in resolving the issues. That, in and of itself, speaks volumes and raised my over-all respect for the Don Franklin Family of Dealerships, and which resulted in an amiable solution to my frustrations. It does not negate the fact that it had to go to upper management to be resolved, but it does show their intent for customer relations to improve; and they have bent over backwards to bring resolution to the issues.
Trust is important! And without hesitation, I can now give my recommendation that you can indeed trust this dealership to satisfy your needs in purchasing and maintaining a vehicle! Missteps were made in my case, but they were taken care of. Thank you George Monticello for your patience and understanding.
it is now 11/ 2018 and I have owned since 9/2015
by The good Don from Little Rock. Arkansas
November 22, 2018
I seen the complaints on this car but I have had (knock on wood) very few problems with it. I'm 6 ft tall and weigh 190 and I feel very comfortable in it. It is well off the ground and very easy to get into and out of. I have the larger engine but not 4 wheel drive sport model and it handles well in wet conditions. It's fun to drive and I think I'll keep it.
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