We would like to thank Charles Bruce for his excellent customer service every time we bring our Jeep Grand Cherokee in for service or repair. Recently we were going out of town and needed our key fob reprogramed for safety reasons. Mr Bruce got us in right away so we didn’t have to worry while we were away. We will continue to bring both of our Jeeps to Auburn Jeep Dodge.
The circumstances of this purchase were not your average new car purchase. That being said we would like to express our gratitude to Josh for his efforts in streamlining the process. Very good salesman and would recommend him highly.
Yesterday I finally scheduled an overdue recall service. My last dealer service experience in Roseville was not so pleasant and is likely one of the reasons I had put off the needed service. I called the number on the recall letter, they connected me to Allison at Auburn Dodge and she immediately scheduled an am apt and shuttle for a ride home.
Forest was courteous and efficient in getting my truck checked in and Edgar the shuttle driver got me home in time for a 10a.m apt! Shannon called around lunch to report that vehicle will be ready for pick up around 2pm and that my oil change and tire rotation were already in the system and paid for;.) I appreciate having a local dealer option thanks for the service!
It’s always a good feeling to drop off your car for maintenance and not have to stress about taking it in. From making the appointment, service advisor, mechanic to picking it up, things went smooth and my car was well taken care of!
BEST customer service ever! Todd Ritter and his team are the best. Treated me and my Mom the best out of multiple dealerships. No pressure and very knowledgeable of product. The other dealerships did not take us seriously because we were women and did not know their product or didn't have a lot of inventory on the lot. I will definitely be referring them and go back when I need to upgrade. :-)
I helped my parents look for a vehicle and came across a 2012 Mercedes GLK350 that they really liked. The car had about 42K miles on it and was in immaculate condition. They've owned the car now for over a year and it has been flawless. The gentleman in the office helped with financing and while we were just looking at the vehicle he allowed us to browse without breathing down our necks. He actually stayed back by the showroom doors until we waved him down. It's hard to find used car dealers like this that don't have to try and cover up things to sell their cars. We've had that experience before elsewhere. These guys don't play that type of bs. They actually care about their reputation.
It’s a great deal with the price of the vehicles I’m just kind of iffy in regards the location for maintenance and repairs I’m still looking to buy a vehicle and I think I should be getting it in the next two months
We recently purchased a new 2018 Countryman, ordering a new 2018 model in June of this year. The total experience was great as the model ordered is just what was wanted and was delivered as expected. Our sales advisor (Creed Cate) was excellent in explaining all issues when special ordering and had great follow up with the process as the new car progressed in manufacturing.
We are very happy with all at Niello Mini.
Luis Portillo helped me with buying my 2015 mni cooper. I hate buying a car with all the pushy sales people, but Luis was kind, patient, explained everything and wasn’t pushy. I would definitely buy another car from this person, and the car is great, I love my mini! Thanks Luis
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.