If your headed to Whitten Bros., ask for Bruce Anderson! He was a pleasure to talk to and he doesn't beat around the bush. Very knowledgeable and goes out of his way to get you what you desire! By far the best dealership I ever worked with, the atmosphere was energized. Thank You for the experience I will never forget!
Helpful, easy to navigate process - would recommend Whitten
by Anonymous from DealerRater.com
November 5, 2018
Jon and the team made the buying process easy, keeping us informed every step of the way. The only reason for a 4 out of 5 stars is that it became clear the finance guy wasn't happy when we declined additional coverage. But overall a great experience.
Knowledgeable, friendly dealership through the entire process. From on-line communications (Cindy) to communications with sales associate (Monty Baker) to sales manager (Sherry) as well as Jeff and others in the tower. Thanks for everything, Jeff PS, can;t forget about Big Dan, great experience.
Stopped by Grace auto just to look at a car on the way to another dealership and they could not have been nicer and more professional. They are a great place to buy a car and we will buy from them again.
CarLotz sold me a 2015 Honda Civic. Jarratt, the salesman, was straightforward, knowledgeable, and provided great service. The car itself is clean and in good condition. No pressure sales tactics or shady negotiating. It was a great buying experience.
I have nothing but praise for this dealership and it's employees, which are all second to none. A couple of year ago I've purchased my first used vehicle at this dealership, not knowing WHAT to expect of a used vehicle, but gave it a shot as I gifted my Camry to my daughter to use at college. The vehicle inspection on this vehicle was so thorough, that in all my years driving the Tuscon I had not a single days of trouble with it. My only expense was filling up with gas, the annual oil replacement and a one-time brake and battery replacement. When I was in the market for another vehicle, I immediately thought about Pearson Mazda due to my previous experience and their track record. I did not regret it. After multiple test drives and comparison research between the Tuscon, Rav-4 and XR-5, I've decided on the Mazda XR-5 and cannot be happier with my choice or the most impressive and effective customer service provided by James Balsamo, Joseph Jackson and Kevin Johnson. They are all absolutely outstanding professionals that take excellent care of their customers, knows their product and are easy to work with. Thank you all for yet another terrific car buying experience and for turning my second experience at Pearson Mazda into another excellent one. I appreciate it. Rene
My overall experience with Pearson Mazda was superb. I purchased my first vehicle with them back in 2004 and another for my daughter February 2018. Now it was my turn to purchase a vehicle. My 45th birthday gift to myself. My search started about a month ago with Joseph Jackson. He was very patient and attentive to my needs. He listened to my wants and needs and found the perfect vehicle for me. I could not find a CX-5 that I liked in my price range and had begun looking for other vehicles. A week or so had gone by and he called me and asked me to come by and give him a chance. I did and so glad I did. He found the perfect CX-5 for me in my price range and color I wanted. That is commitment. You don't find that nowadays. I was not forgotten about becuase I did not purchase the other vehicles from him that I test drove. He kept me in mind and as soon as he saw one he thought would be to my liking, he reached out. Joe Jackson job well done! Thank you for being persistent, but not overbearing. You made my car shopping experience Fantabulous! I would like to add that everyone at the dealership was friendly and courteous. Kevin Johnson was extremely helpful too. He also helped me this a wonderful experience. Thank you all.
We were on our way to our daughter's in PA for Thanksgiving when the water pump & serpentine belt went on our 2500. Travis and the team at Whitten Brothers were FANTASTIC! They took care of the problem in record time & got us back on the road so we could enjoy the holiday with our family. Ten stars...oh heck no, these guys earned 12 out of 10 stars! I would recommend them in a heartbeat!
Everybody we talked to at Whitten Brothers was amazingly nice. From the first phone call, they made the whole process of buying a new truck painless. Riley was a blast: so full of energy and personable. I think he was more excited by the truck than we were. Cindy was the first person my wife talked to and she was able to set up most everything right away (we were pretty sure which truck we wanted). The finance gentleman was very knowledgeable and patient. He took the time to go through all of our options. The service department was great and helped get all the extras we needed (the fitted rubber floor mats are worth it!). And they offer state inspections for life and an extended warranty. Thanks for being such a great dealership, Whitten Brothers!
We are not the easiest customers as we are always looking for a great deal, however Cathy handle everything with honesty and great customer service. After a lot of research whitten Brothers did offer what I was looking for and Cathy made it a happy experience
I enjoyed the initial "chat" online which moved to conversations with Riley and ended with working with Ray on finance and Warranty. This is how it should be as the price was fair and had some fun instead of "playing". Thanks again for the good work.
I have wanted a Jeep for 6 years! Cathy worked to find me the Jeep I wanted and she did a great job! I Love my Jeep!! Looking forward to many years of Jeep Waves!!
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