Traveled 340 miles round trip and glad I did. The guys are great at Pinnacle, no pressure and very knowledgeable about their products. Big thanks to Bernie and Lou for putting this deal together for me.
We arrived at a very busy dealership on Black Friday, expecting a long wait. Immediately, we were greeted by the sales manager and within a few minutes Kitty introduced herself and we were test driving a vehicle. We were treated fairly and the whole team provided exceptional and professional service.
I would recommend Monroeville Kia to everyone my man Marlan, Daquan(DQ) are the best they made the car buying experience unbelievable, reasonable and absolutely my easiest car buying experience ever love them.
I bought a car there...no fuss. It was quick and easy. Best car buying experience I have had. Almost a year later and I'm still very happy with my little car and the little payment that came with it. Awesome deal!
The service department was very helpful when my vehicle started making all kinds of noises. I called they scheduled an appointment that was convenient for me. They diagnosed the problem explained what was wrong and what needed done. They made the repairs and I was on my way. I have been going to them for years.
Basically made a deal over the phone, even my trade which needed a major repair. He encouraged me not to have the repair done and gave me the most of any other dealers for my trade! When i got there, over 90 miles away, there was no surprises! He knew where I needed to be with my payment and that is the payment that I received. Very friendly staff. The car was even better than I expected! This is a dealer that is truly there for the customer. If you are looking for a vehicle, give them a try!!
They answered my request for more information quickly! Salesmen called me. He helped me figure out what my trade was worth, even encouraged me not to get a major repair done on it. Drove my trade 90 miles to the dealership, where he gave me exactly what he promised for my trade. Car that I was interested in was even better than I expected! No surprises when I got there! I got the monthly payment that i was promised over the phone! Very friendly and not pushy at all. Recommend them to anyone looking for a vehicle.
My experience was positive. Alex picked me up from the airport as I travel from Georgia to purchase this vehicle. I was nervous about such an endeavor, but he allayed all my fears, answered all my questions accurately whether big or small and made me feel comfortable with my purchase.
Alex did a wonderful job. Expediate and very professional. I would recommend him and Cochran Infiniti, South Hills to anyone looking for an Infiniti. My experience with Alan in Finance was equally satisfying.
Staff was friendly & knowledgeable. Only downside was having to wait for long periods of time for no reason. We were replacing our recently totaled 2016 Highlander with a 2017. Numbers were discussed and agreed on the day prior so that the next day would be hassle free and quick. Unfortunately, do to waiting for so long we were there for 3.5hrs.
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