Keeping my Charger rolling
November 6, 2018
It was the end of the work day. For once I planned to leave right at closing time rather than much later as I often do. I got in my car (a 2006 Dodge Charger) and turned the key in the ignition, eager to run some errands before an evening committment. The engine turned over for only a second, then suddenly the tension against the key released and the engine stopped cranking! The key was spinning freely in the ignition switch, which had broken and was stuck in the Accessories position. i had no need to worry though; after a prompt visit by an AAA tow truck and a quick phone call to the service department at Tom O'Brien Chrysler-Jeep-Dodge, my car was in good hands. We got there just a few minutes past closing time, but the friendly and dedicated staff waited for my car and I to be delivered and they even helped me with securing a loaner vehicle. The repairs were completed, and even included a complimentary multi-point vehicle inspection. Their customer service is second-to-none and they genuinely care about each and every customer, no matter the age of the vehicle nor what repairs it needs. When I am finally ready to replace my car, I'll definitely be doing business with the fine folks at Tom O'Brien on 96th Street!