The work I had done I was told on my last visit would be about $150.00. I was billed $197.00. A little disappointed with that. My reset for my oil change wasn't done so I did that at home myself. Despite this I keep coming here for regular maintenance. I just feel it's the thing to do. I don't upset easily. All in all I've always had a good experience
After having an oil and filter change, we noticed a swishing sound. My husband pulled the air cleaner and discovered that some 'tabs' were not place properly. He fixed the problem and the swishing sound diminished. Not a big deal, but it would be nice if it wasn't there.
I would like to amend my previous review of this dealership there was a communication error the proper people did not get my messages so my issue was never addressed they have now contacted me and are going to take care of everything so I really appreciate what they have done for me, it was a very seamless buying process it was very nice car for a good price.Nice to have a small local dealership take cares!
Worked with Dan N. and he made everything very clear with none of the shenanigans I???ve experienced in working with other dealerships. Would recommend Dan and the team at Ewald to anyone looking for a fair price and easy process!
Mike was very helpful and accommodating. As a salesmen myself I appreciated the effort to understand the type of vehicle I was looking for and he did what a good salesmen does. He finds the right fit, not the quickest sale. Mike put me in a 2019 RAM 1500 REBEL which was a car I never considered or thought I liked (after months of researching and testing cars) until he evaluated what my wants, uses and needs of a truck we???re. Nailed it. Got a great deal. Much more professional at Oconomowoc than the Franklin location too overall in all departments. Would recommend.
This was my first time buying a car, so naturally, I had many questions. Michael and the whole staff was pleasant and patient with me, and made me feel totally comfortable with such a big decision. They even had the car that I wanted transferred to Madison from the Milwaukee location so that I didn???t have to make the trip myself. I would absolutely go back for a future purchase!
Excellent customer service and honest dealership. Don Brock was a very down to earth salesman and was very helpful. The purchasing process was very quick. Overall, I would recommend purchasing a vehicle from this dealership.
We have bought many cars and trucks over the years but this was by far the best buying experience that we have ever had. Working with Jeff was such a pleasure. Jeff is very knowledgeable about the many cars that we looked at and helped us with the process of picking out the best vehicle for our family.
Don and Robert were awesome, both were very upfront and honest. I got a great deal on the RAM, but I also earned a couple of friends. I will go back to buy my next vehicle no doubt. Great business, great people, highly recommend Don but you better be ready to hear the truth bc he's a straight shooter.
Just finished up my purchase of a new Jeep Grand Cherokee from Kunes Country in Elkhorn Wisc and I can say it was one of the easiest purchases I have ever made. The staff was incredibly helpful and pleasant, which continued to enhance the buying experience...genuinely nice people. My sales person was Mike Oberthaler. He stayed in close touch by phone and email during the process and made the transaction go smoothly. He also provided good advice and explanations of the various rebates, models, options and pricing. Mike also tracked down a vehicle for me that more closely met my needs. I would encourage anyone in the market to give them a try.
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