Kris was a very pleasant sales associate. And Tom was very welcoming. Both were very helpful and helped make my purchase a smooth one and got me the Jeep brand that I wanted.
There is Nothing Like It
by Gene from Franklin, Ma
November 17, 2018
Convertible that you can remove the doors, take off the top, drive on the beach or in the woods, then wash completely with a hose.
In the winter, throw in the skiis, shift into 4 wheel high and drive where ever you want.
Heat and A/C are the best ever don't ever worry about being in about car with a part time roof.
The staff was very professional and they fixed my car in a timely manner
2018 Jeep Compass Limited Left me stranded twice
by Waitingforafix from Ct
January 13, 2019
My 2018 Jeep Compass Limited left me stranded twice. Both times it would not start. They were unable to find the problem. Two trips to the dealer. First time it had a little over 200 miles on it second time 3,500 miles on it. Battery is good, charges, mechanic thinks there is something that is causing the battery to lose charge, but, is unable to figure it out. I am now involved with FCA Customer Care . Hoping for a fix to the car,as, it is fun to drive when it works. Comfortable for me , fun panoramic sunroof, and a nice radio. Though being worried every time I go to start it , is not a nice way to feel. This is a safety issue. I would not buy this car again...Too many hassles with the car and aspects of having to work with FCA. I am very happy to read of all the people that are loving their cars. It gives me hope..Be sure you purchase the extra rental policy with the car..
Buying experience was simple. Sales rep explained options and was not pushy. He and his manager moved things along smoothly with no problems. When picking up vehicle all paperwork was ready and I was in/out in 45 minutes.
most well built and solid vehicle i've ever had
by MrsBarrow from Montgomery, AL
January 14, 2019
this suv met all my needs: spacious with lots of room for luggage and camping/traveling, rides very smooth, almost feels like your riding in a boat, fully-loaded and pleasing to the eye =)
A pleasant and professional group of service individuals to deal with. From every person I met to the cashier. They explained the recall in detail, what it takes to correct it, consequences if I didn't correct it and didn't try to up-sell me anything while there.
Love the way it feels and drives.
by Jlblucky from Jacobsburg, Ohio
January 12, 2019
I had no intention of buying a new car until I drove a rental Compass and just couldn't believe how it drove. I highly recommend test driving this car if you are thinking of buying a new vehicle.
Everyone was nice. i ordered my jeep from the factory and it came in just a few weeks.
Chris (the salesman who sold me the jeep) was very friendly and explained everything to me about the jeep wrangler before and after i bought it.
New Jeep Owner
by Jeeplover from Evanston, IL
December 30, 2018
Just purchased my Jeep and love it! Never owed an SUV and can feel the benefits of this great Jeep! Feel safe and enjoy the smooth drive.
I went to Bill Volz feeling discouraged after a horrible experience at Arroway. I could not have been MORE IMPRESSED with the dealership on a whole and my sales person, Brian Cunningham. Not only was everyone extremely helpful and receptive of my needs and concerns, they helped me understand everything necessary to make my car decisions. Brian guided me toward the best vehicle, package, and lease terms for my lifestyle and even found additional rebates I didn't even know I qualified for! I couldn't be happier with my experience with Brian at BV. Will definitely be back.
2017 Jeep GC TrailHawk 5.7L
by Kris from Chicago, IL
December 26, 2018
Love this vehicle, I refuse to purchase anything else. I enjoy this vehicle due to its off road capabilities, options, and Hemi power. This is the first Trailhawk variant I've experienced and I'm absolutely loving it.
I met Brian Cunningham through a recommendation from my brother who had purchased a new Ram from Bill Volz's Chrysler. Brian was amazing to work with he worked hard to make sure that I found the right Ram truck to fit my needs and worked a deal that was perfect as well. My overall experiance with Bill Volz's was pleasant and would use them again in the future and recommend them to all friends and family.
6th Grand Cherokee's we have owned. Great suv.
by Ed Jeep fan from Nixa Mo
January 14, 2019
We look at other makes and come back to Jeep. Has a nice ride, dependable, lots of safety features. Quick response when needed. Great in all kinds of weather.
We bought a Jeep Patriot from them about 6 years ago. We came back to the same people to purchase a Durango this time. We had a great experience with Carl & Bill who helped get us into the perfect car.
Nice looking. I regularly receive compliments.
by Loves the Compass Jeep from Rowlett, TX
January 2, 2019
The Jeep Compass is a nice looking vehicle. It is a Smooth ride with Comfortable seating. It has a Wisely planned interior. The Perfect size for single or small family. Great mileage.
Recently purchased my 2nd vehicle from Croton Auto through Carl and had an excellent experience just like my with my 1st purchase! He was able to find me the Jeep I was looking to upgrade towards very quickly and at a great deal too! Very much appreciate the hard work and care the dealership does!
I drove a friends and fell in love immediately
by Carolb from Syracuse ny
December 20, 2018
The vehicle was very comfortable and drove so smoothly very easy to handle I love all the space it’s just what I may be looking for
Best move I ever made was go see Jay , when my lease was up , I was nervous about over mileage and they made it look so simple ! Most comfortable I ever felt going to dealership !!! 3 days later I drove home in my Durango !!! Still speechless today ! Your crazy not to give Jay a chance to make something happen for you !! Not only am I his customer for as long as he???s selling cars , he???s now a friend of the family Then there???s Vinny , who went away out his way , to make this work for me !! Countless hours and he came through for me big time !!!! He cares not only about his job but he cares about what he does for you !!! Another friend that we added now to the family
by JoJo from Gig Harbor, WA
January 5, 2019
When the Jeep is running well, I like the way it handles. However, I did not expect to deal with a defective transmission which shows itself with jerky/clunky shifting in low gears. Also, radiator came apart and needed to be replaced. Battery needed to be replaced, even though the battery indicator gauge showed it was good. It's been towed twice b/c of the problems, at my expense.
Getting a new car/truck/SUV can be a stressful experience. It does not have to be! Go see Gabby and the folks at Croton Auto Park...my lease with a negative equity trade was as smooth and hassle free as it could be. The new car and the paperwork were ready to go and I was on the road in no time. Getting a new Jeep has never been more fun!
I love my new Compass!
by Melody A from Chebanse IL
November 14, 2018
I searched online for at least a year now, looking for the Exact car I wanted and I found my perfect Jeep at Larry Roesch.
John Luizia was very knowledgeable about the vehicle and worked with me to get a decent deal. They had a good selection of vehicles in stock.
by ShawnR from Hampton
January 1, 2019
This vehicle is exactly what I was looking for. Great gas mileage, much roomier inside than expected (I am 6'3"), has plenty of pep for a smaller engine, will be a great vehicle for commuting to work but versatile enough for running errands, taking trips or just going out for a fun drive. Completely satisfied!
the service rep informed me off the problems. And what it will cost in detail how much it will cost.
One of the most reliable cars I've ever owned
by dliebers from Hoboken, NJ
November 14, 2018
This car met all of my needs, from long road trips to tailgates in the parking lot to regular drives to work. Not only has this car met my needs on a daily basis, but has an added level of reliability during poor weather conditions. Its not too small, but not oversized. Can easily be parked in any urban/suburban area.
My representative. Robert Sommers, provided superb service. I felt no pressure, and truly believed Robert understood my needs. His professionalism and commitment to my overall satisfaction inspired my wife to want to have Robert help her when she is in the market for a new car.
50k miles zero problems. luxury style are great
by Lovemyjeepgc from Yuba city ca
January 7, 2019
The longer we own it the more we love it. it gets good mpg its very quiet luxurious well put together and we feel save driving it.a very solidly made car.
Great experience to deal. Definetely to share it among my friends. The distant dealership provide much greater deals and some nagotiation flaxabilities. Me & my wife fully satisfied driving a used car which is so spacious for traveling.Thanks to all.
by JeepDriver from Baltimore, MD
January 10, 2019
The car does not have automatic windows nor does it have automatic locks. It is poor on gas. It has an antenna. It is horrible.
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