The folks at this business "get it". There is no pressure to purchase, everyone's knowledge base is impressive and they go out of their way to make sure you are satisfied. I have been purchasing cars for over 40 years and I have never met a better group of folks at a dealership. I drove over 4 hours to look at the vehicle that I ended up purchasing but my impression of the folks at this business would be the same even if I had not bought the vehicle. When I am in the market again I will give them a first look despite the driving distance. If you are local I would certainly give them a shot. The facility may not be terribly impressive to look at but the buying experience is truly first class.
I had a great experience in buying my used car. The staff was very accommodating and very friendly. Sales person Dulce Cuevas made the whole process very easy and not stressful. Very professional. Sales manager Sebastian Olivares was a great help. Over all the best sales staff I have ever experience. Thanks to all at County Ford. Will refer to others.
I had a wonderful experience with Cox Toyota. Justin Dunn was incredibly helpful with everything I needed. And trust me I was very needy! I added leather seats and remote start, they also had to locate me a vehicle and bring it in. Brian Kirkman was also very helpful. He helped me understand all the bells and whistles of my car. Everyone was so kind and helpful. I would recommend to anyone. If you’re thinking about Rice Toyota stop and think again. Cox is the place to buy.
The dealership met me 1/2 way between my house and the dealership with the car I was interested in so I didn't even have to go to the dealership. Pam, my salesperson, was awesome to work with. I will definitely return to this dealership when I purchase my next car.
We purchased a certified 2017 Altima and the team at Classic Nissan, starting with Connor in Customer Service and finally salesman Olvin Cruz and Sales manager Paul McCoy, were all very helpful and courteous throughout the process. Our deal was a fair one and we left confidant that they would take good care of us whenever needed down the road.
E & K Pettigrew
oil And filter change, rotate tires and mechanical
by Jeff from Lillington
October 1, 2018
Very friendly and knowledgeable folks in the service department. I did not purchase my vehicle there, however will visit them for all service needs. Took the time to listen and technician rode with me to figure out needed service. I was told if the reprogramming of computer did not fix the issue, to bring it back.
When I arrived at the dealership I was greeted by Jason Tate who was just finishing up with another customer. He was good and he was thorough. He was also probably juggling 3,4 customer at a time so there were some lulls and waits. Overall decent experience.
I did get the car I wanted but there was little budging on the price. Paid around $700-$1000 above the NADA suggested retail for the vehicle in excellent shape.
Also beware, their doc fee is $599. Around $200-$300 more than some of the other dealers I went to see. And there is no budging on that either. They were adament about that as well.
It appeared they had a very good inventory of vehicles and a wide variety of them too.
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