Just brought my wife's Jeep in for 1st service, service manager told me to sit at her desk, asked for my keys, drove my Jeep in and then came back to take all my information. She told me exactly what was going to happen & how long it would take, that's what I call service!! They are super friendly here!! Bruce
2017 Kia Forte LX Review
Too early to determine
by Vrondib8be from Omaha NE
March 11, 2019
5
I think I will have this vehicle for years. I love the way it drives and the feel of it. Thank you for the assistance
Entire staff, especially Kevin, was so helpful in finding a car for me on super short notice! Great place, willing to work with you, not limited to Kias, and HONEST! Fantastic place- already recommending them to others looking for a new car!!
2018 Kia Forte LX Review
Good start so far
by LINDA W from Lebanon, PA
February 10, 2019
5
We have not had theForte a little over a week. To this point the only issu is getting used to the layout of the controls. Being a creature of habit sometimes it takes w while to get used to something new but so far everything is great.
Humberto was great to work with. I stopped in to look for a used car. He was easy to work with. Willing to let me try lots of cars they had to help me find the right fit. He was very patient. The management team also seamed reasonable and did not insult me form my requests, like other dealers. I ultimately decided not to buy a replacements car because of external personal circumstances . however, they were the best dealership that I had worked with, and would buy a car from them before any other dealer in the area.
2018 Kia Forte LX Review
I've owned
by Goldi2197 from Palm Harbor Fl
January 30, 2019
5
I love my new car. My last car was a sorento and I was looking to save money and my new changed was perfect for that.
Vehicle available to be shipped to your home. Contact
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Vroom - Get It Delivered Nationwide, Contact-Free Review
Vroom has a very streamlined process
by Berk757 from DealerRater.com
December 3, 2018
3.6 (4541 reviews)
This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.
2018 Kia Forte LX Review
Most reliable car I driven
by Kaybee from Lakewood WA
January 5, 2019
5
This car met all my needs most liable car I have driven and owned good on gas and mileage plenty of legroom from front to back
I came in to Kia of East Hartford with the Idea of what I wanted and the price point that I wanted to be at and they accommodated and made it work with out any issues. Freddy my salesman and the whole team were great to work with. Freddy was knowledgeable about the cars and explained it all to me very well. I walked in and walked out with a brand new car thanks to them. I would highly recommend them to anyone who is looking to purchase or lease a car. Thanks again to the whole team at Kia of East Hartford!
2018 Kia Forte LX Review
cen92903@yahoo.com the best car for us
by ALFORD from Evening Shade
January 24, 2019
5
this car you cant beat fuel mileage it gets it gets 38 to 45 mpg on a long trip we bought it one day and lift for virginia the next and we both love it
great experience with great sale team...fair value for my trade, they prepped and delivered the vehicle in less than an hour as i completed the transaction on a Saturday...whoa
2017 Kia Forte LX Review
Good basic transportation
by Grillmaster from Joliet
April 25, 2019
3
This is a pretty good car for the price. Fuel economy is very good. It performs well. I would consider buying another Kia if it was from a different dealership.
I came in based on a radio ad I had heard stating that they might give me up to $8,000 over Kelley Blue Book for a trade in. I was upside down on a car and frustrated. My husband and I pulled in and were greeted outside the front door by Ryan. HE WAS WONDERFUL FROM START TO FINISH! I admit that I can be a tough customer, and was honest and upfront about what I wanted and that I did not want the typical dealer run around, I just wanted numbers before I even bothered driving a car. Ryan heard me and truly respected that statement. Once the numbers were shown, which were do-able, we took the best and most complete test drive I have ever been on. Ryan was awesome at showing the ins and outs of the vehicles along with balancing getting to know us as people. He worked tirelessly to get me to the numbers I needed, and I ended up in an Optima as apposed to the Forte for less than the original number for the Forte. He was honest, straight forward, real, and very different from other sales people I have worked with. He was also very knowledgeable about the cars and processes. We worked together and negotiated to a good number (he communicated quite often via text or phone) and the car was ready in about 24 hours after the agreed upon amount. I came back the next night, the car had obviously been detailed and moved under cover due to rain, and the tank was full. Can I tell you how many times I've been given a new car with out a full tank of gas?? The woman who does the paper work came and took me since Ryan was not available at the moment. I don't believe she introduced herself, if she did, I don't recall. The paperwork process was lengthy, as usual, and she was friendly. She offered several "al a carte" ad-on options, which I turned down, despite her lowering the cost of the only one I was at all interested in several times. When I told her I was not willing to purchase the item, her mood changed quickly and the rest of the interaction was not nearly as friendly or polite and her thoughts were clearly on her face and in her body language. Questions I had obviously annoyed her. This interaction was the only hiccup in the entire process. I was happy when it was complete.
Ryan OWNED the process. He worked with me from start to finish (except for the paperwork part) He discussed all payments, unlike other dealerships where they send the "manager" over to discuss $$, Ryan did it and did it well. He took a moment before the final handshake to show me several things in the car that he thought I should know, including setting up the bluetooth. I received a congratulations phone call from him the next day. I have NEVER gotten a phone call from the salesperson like that. I cannot say enough about Ryan. He truly was wonderful. And on top of it, I went into the whole process knowing nothing about and having never driven any Kia. I am very very impressed with my new Optima. I have driven Nissan Altima's for years, and most recently a Volvo. The Optima is an excellent car.
2018 Kia Forte LX Review
Most reliable car i own
by msdiva5454 from Apopka FL
January 12, 2019
5
This car meet everything I thought it would be and i love it. My grand kids love the car and cause we can listens to you tube
I've purchased a lot of vehicles over the years, both luxury brands & mainstream one, an my recent experience at Kia of East Hartford was by far the best experience I've ever had at any other dealer. Ryan Peterson was on point with everything, and went WAY above & beyond to make sure I had the best experience. The vehicle I was interested in was already pulled up front when I arrived, freshly washed & cleaned, PLUS he had it started and cooled down because it was a very hot day outside. Never has any other dealer took that much attention to detail. The test drive was extensive, and without being pushy or monotonous, Ryan lady pointed out many features and aspects of the car that I wouldn't think about paying attention to. When we got back to the dealership, without being annoyed or hovering, he let me spend as much time alone in the vehicle to really get comfortable with everything.
The rest of the process was very quick and very easy.
Upon delivery, the vehicle was completely clean & detailed. (The last 4 vehicles I bought from other dealers, on delivery day the cars were dirty, covered in glue from shipping wrapping, and not even filled with gas). I was really happy that Kia of EH took to that level of attention. Marrissa in finance, made the paperwork process incredibly quick while still explaining everything and going over extra options I had.
I'm happy I bought a Kia and even more happy it was from Kia of East Hartford! I definitely recommend this dealership to anyone!
2019 Kia Forte LXS Review
Still not sure
by Caitlyn from Ontario
May 15, 2019
3
Bought this car a day ago and behind the wheel is peeling not to happy about this at all but love the outer look and the seats and drives great
Just bought a suv from Kia of East Hartford today, our salesman Miguel Aponte was phenomenal and went above and beyond for us. Even when we thought things weren’t going to work out due to our own credit he kept his word and stayed in contact and tried everything he could until we drove away in our beautiful Sorento. We are very impressed and pleased with this dealership. Very friendly staff also. One salesman even came over and played with my daughters, now I wish I caught his name to add him in the review for amazing customer service. We didn’t feel pushed or uncomfortable or lied too which we have felt at a few other dealerships before this. I will definitely recommend this dealership to everyone I know and I highly recommend Miguel. Kia of East Hartford will absolutely become our new go to dealer.
2019 Kia Forte LXS Review
Most satisfying vehicle I've ever owned.
by Mrsmcduffey from Victorville, CA.
May 12, 2019
5
This car is an awesome car with great features. I enjoy all the diffrent things it does it good on gas and has great power for speed. Very comfortable.
I went to KIA of East Hartford and met with Howie to go over buying used vs New also buying vs leasing. This was an emotional experience as I had driven my last car for 13 years so this was all new and scary to me. Howie was great with his knowledgeable information as well as his personal experiences. My first visit I left there excited about knowing I had an option when I was ready. That weekend Howie reached out to me with an offer I couldn't refuse and I was ready to become a new car owner with a 2017 KIA Forte 3 year lease. I picked up my new car the next day and literally just signed and drove away. Super quick and easy. I'm happy with my decision and comfortable with the monthly payments, best of all I'm driving a safe, reliable NEW car which is truly exciting. What an awesome experience at KIA of East Hartford!!!
2018 Kia Forte LX Review
Average at best
by MJMSR from Indiana
January 9, 2019
3
Very roomy for the size, but sits too low to the ground. Everything is plastic. It's definitely a 4 cylinder and acceleration is fair. Very easy to drive, actually fun to drive. Gas mileage is pretty good, about 35 combined - 40 on highway. Only had 4/5 months - 4600 miles. We'll see.
I called this Kia (an hour away) on a recommendation. They had the exact car and deal I was looking for, no hassle, no lies. I was looking for a newer used car, but ended up with a great deal on a new car. Ryan spent an hour making sure I was comfortable with the purchase and didn't rush me. They accommodated my changes to the financing, no problem. They do try to hard-sell on the extra service plans at signing, but I had done my research and knew what I wanted. This was my first new car in 20 years, and I have to say it went much better than expected. (Also, after 3 days, the car is getting much better mileage than expected!) No complaints.
I purchased a used car that I found online (cargurus.com) from this dealership. Ryan, the salesman, was easy to work with. The dealership allowed my mechanic to inspect the vehicle at his shop and they also fulfilled my wishes regarding some maintenance issues, which cost them a lot less to do than it would have been for me to have done after I purchased the car. That's why I gave Quality of Repairs a 5-star rating. I gave the Facility only 4 stars because it was very cold in the showroom so wear a coat in the winter, since you will be sitting there for at least an hour. Also, before you agree to an 'Out the Door' price, look at the numbers that make up that price. I found several errors that were subsequently corrected, plus I was charged for VIN etching that I didn't want. That is why I gave the Buying Process only 4 stars. Overall, used car buying is always a stressful experience but I'm happy overall with my experience and the car. I would recommend this dealership to others.
2019 Kia Forte LXS Review
Best Car I've Owned by far
by Angie from Lakewood, CO
May 1, 2019
5
This car has everything I need. I love the integrate and hands-free features. It's very roomy. It has "get-up-and-go" when I want it, etc. I love it.
Jason Duquet went above and beyond to help get me out of my old lease as I was going to go over my miles and into a brand new lease. He listened to want i wanted and helped match me to the right car. I left that day with a brand new Kia Optima and I couldn't be happier! Thank you Jason!
2018 Kia Forte LX Review
Great commuter car with fantastic gas mileage
by Chris from Front Royal, VA
January 23, 2019
5
Wow. I bought this vehicle as a replacement to my commuter car that was end of life. It is way more than I expected. Out of the door, it was about 15k with service package. On a good day, this car gets over 40 miles to the gallon! I drive about a hundred miles a day and this car is super comfy. I am 6'1" tall and I fit perfectly fine in this car. There is so much leg room in this car its unreal. The car handles great, gets great gas mileage and is super comfy. I would totally recommend the Kia Forte for anyone who has a long commute.
This car is amazing, it looks like a luxury car on the inside, drives really smooth, looks very sleek on the outside. It’s great on gas.. i love my car.
Overall my experience was excellent. I knew what car I wanted to test drive and I called ahead to make sure it was still available. I was connected with Chin and he told me he wanted to go put his hand on the car to be certain it was there before I made the trip there. He called me back after about 30 minutes and said the car was not there at the moment but it would be available to test drive the following day. So we made an appointment and I test drove the car the following day. Chin did a wonderful job of presenting the vehicle and was very knowledgeable about the car. He was not pushy and seemed genuinely happy to be showing it to me and was very friendly. The test drive went well he and gave me ample opportunity to test out all the cars functions and all the bells and whistles on this particular model. I told him I wanted the car upon return to the lot and we began paperwork. My one and only issue is that the dealership has a "no hassle no haggle" price policy which I am not a huge fan of. I do realize; however, that this is a trend in car dealerships so it was unlikely to be a deal breaker especially since the vehicle was priced fairly based on the research I had already done. Chin was very good about communicating with me as the process for financing went on and was very good about telling me the obligations I would have to fulfill on my part with insurance and trade-ins. I test drove the car on a Tuesday @ 5:00pm and I was picking it up less than 48 hours later. They made a wonderful presentation of the vehicle and it was in excellent condition. All in all it was a very painless and pleasant experience and I would absolutely recommend Executive Kia and Chin Chang.
2018 Kia Forte LX Review
Love the Kia Forte
by DocO from Lexington SC
April 12, 2019
5
I love this car. Rides beautifully even at 75 on interstate. So economical. Comfortable. Great for the average family. Better than the Camry I owned.
wonderful expereince, made a difficult situation pleasurable
by hoophome from DealerRater.com
December 3, 2018
4.9 (1034 reviews)
I was spending the winter away from CT. Unfortunately in January I got in an accident and totaled my Hyundai. After much frustration with local car dealers and the DMV about purchasing a car in another state and registering it in CT I resigned myself to renting a car while away and getting my next car in April when I returned to CT. I found exec Kia and Michael Crespo online when I saw they had a desirable used car. through e-mail Michael and I communicated daily, and really felt like I was dealing with a "different" dealership, where I got to genuinely know the sales rep, where he wasn't pushing me into anything, and their best price first policy took away all the usual stress I have had in all my past car purchases. Michael was also patient with me as I debated getting a new vs used car, being knowledgable about all cars I had questions about and even explaining to me why the car I finally ended up getting (Optima Hybrid) was such a good price compared to everything else I saw. As a Hyundai loyalist for nearly 20 years, I have nothing but the best things to say about my experience with Michael and executive Kia and how we worked through everything we needed to by e-mail while I was far away so when I came home my car was ready and waiting for me!!
Chin and the entire team at Executive Kia are simply the best. When I was in the market for a car, I shopped around and thought my only option was pre owned, but Chin was able to get me into a brand new 2018 Sportage for a great price. Executive offered me $4,000 MORE for my trade than another dealer in the area, which was the hands down decision maker, telling me that Executive was the way to go, and the only way to go in the future. Everyone is extremely friendly and welcoming at that dealership. I've gone to this dealership in the past, and will absolutely continue to to business here in the future, no questions asked. Driving 4 hours from Vermont to this dealership is a breeze for me, knowing that everyone there has the customers' best interest in mind, gives me peace of mind. Thank you Chin and everyone else at that dealership, for making my car buying experience fun, exciting, and true. You guys are the absolute best around!
Vehicle available to be shipped to your home. Contact
the dealership for details.
Carvana-Touchless Delivery To Your Home Review
BEST car buying experience EVER!!!!
by kat300 from DealerRater.com
December 3, 2018
4.2 (5717 reviews)
My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.
2017 Kia Forte LX Review
Great Car
by easternfarmer from Waterfird, Pa
March 2, 2019
5
Love the fuel economy of this KIA Forte the ride is nice comfortable and quiet it has all the standard features needed for a EX except cruise control and a spare tire would be nice instead of a inflation kit other than that it is a well liked vehicle I hope it gos 200K miles time will tell of the longevity of this Kia it will be well maintained and cared for
I will admit our vehicle search started at another dealership. We were unhappy and on a whim sent our information to Executive and Mike Crespo got our email. When we got to the dealership he and Lou got us moving along in no time. The next day (as we were in late the day before) our deals were done. My husband and I both got cars. One a lease and the other a certified pre-owned. We traded in two vehicles and they were very fair with trade-in values. We could NOT be happier. At the first dealership, I would have been settling for a lesser vehicle and the salesperson just stopped helping me. I know some of it was timing but I know I got the perfect car for me and I love it! I am in a certified Sportage and my husband leased a Sorento. They are a pleasure to drive. Mike was awesome and finance was a breeze. Will be staying with the Executive family as long as I am in Connecticut!!!
2014 Kia Forte EX Review
Compact car with lot of comfort
by Candice from Virginia
May 8, 2019
5
Reliable car and easy to maintain. Looks good, drives good and have everything you need. Great everyday car to drive to work with. Fun to dive and easy to handle.
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