Used Kia Niro for Sale in Naperville, IL

The quality of the work at the time of my service. They did everything I asked for. Waiting area is nice and the amenities are excellent to keep the customers occupied as well as it’s big and spacious.

2019 KIA TOURING We LOVE this car!! We are in our 60's and absolutely love it! The safety features that are standard are mind blowing and we love the cruise control features along with the Driver Only button..it rides very smooth on the highway and its handling is over the top with he 18 inch wheels with Michelin tires as it takes corners like a dream..the accolades go on and on, seriously..A REAL 6 speed transmission?..its a hybrid, its got to have a CVT right?...NO a real trans...With a SPORT MODE that super powers the car and INSTANT throttle response! The navigation is PERFECT...the Hardon Kardon stereo is over the top and sounds AWESOME! ...seats are PERFECT! ...wish the passenger seat was power but that's ok..LOTS of room for EVERYONE in the car...rear seat room is unreal... We have leased 2 Camry's and we loved them BUT no wheres near the Niro...not even close!..we love the higher seat height also.. Seriously i could go on and on how great this car is but if your on the fence, go get one..you will LOVE it, haa!!

Bought a 2016 KIA Sedona, Victor was my salesman. Great experience and easy process. I recommend to work with Victor and Johnathan. Will buy my next car from them!

Meets all basic needs. Easy to get in and out of. Style is great and the interior is a nice. The car performs really well.

I am pleased to talk about the purchase of our 2014 Kia Optima, at Napleton Kia of Elgin. Josh, our sales representative was the best! He informed us of the vehicle features thoroughly & made me feel right at home from the moment I walked in the door. The Optima has been great; I want to thank the team in Elgin again for all the great hospitality!

My car was certified and received the 10 year 100k mile warranty. It gets 51.9 MPG. It gets better MPG than a Prius, super quiet and drives smooth.

I recently did a trade-in and purchased a lexus es350. Quinton (sales) was great to work with and the entire team was fair and quick to get the deal done. all the used cars i looked at on their lot were in really good condition; they seem to hand pick and sell some quality used cars. i'll buy from them again in the future.

I am very pleased with the car fuel economy has been 53mpg so far that is with fairly careful driving not over 65mph and about equal city and highway driving. It has all the bells and whistles I could hope for including blind spot monitoring, lane keeping assist, android auto, leather seats, adaptive cruise control, high quality backup camera, power /memory seats and mirrors, power folding exterior mirrors, 35 foot excellent turning radius, good handling and well over 500 miles between fill ups. Only thing missing is built in garage door opener. I am very happy with this car

I was looking for an Altima, everyone was very nice and helpful, no pressure, I just wound up finding the one I wanted from a private seller

I love that this is a Hybrid you dont't have to plug in. It has a great smooth ride and very little road noise. This is my second Niro (my previous one was the first year they were made, 2017).

no crazy pressure like I got from previous dealerships. very good explanations of cars and Stan Zia was great.

The only thing is it's hesitant on starts from stopped. I think this should be expected though. Other then that it seems to be a great vehicle & the 100,000 mile warranty even covers the Battery on the electric motor.

I have been shopping all over town for a vehicle. I went to 5 dealerships today. All of them said they couldn’t get me approved and that I needed a co-signer because i never had a car loan before, until I met Chris at McGrath Arlington KIA. He got me approved at numbers that made sense to me! I would highly recommend this dealership.

Purchased 1 step up from base. Still well equipped. Start/stop is near seamless. Great mileage so far. 40 heavy highway. Got 53 on a mountain trip.

John helped us decide which vehicle was best for us. He didn't try to upsell the upgraded trim when he learned what I really wanted - which I really appreciated. He told us the specs for all the options, and let us make the decision. He also didn't pressure us, like some of the others had done at other dealerships. Thanks for your help, John!

This is my 1st Hybrid. I like this car overall. I know it’s just a LX model, but I kinda wish it had a sunroof or moonroof. But it has Apple play, cruise control and it’s easy to function the radio and air conditioner while driving. I like the fact that I can hook my ApplePhone to the USB and I can automatically get Navigation.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

Met all my expectationsall my expectations good legroom attractive outside and inside an excellent on gas has all the add-ons you would want in a car

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

The Kia is a marvel of product design and engineering. I was doubtful that it would get the gas mileage shown on the sticker. I was right -- it exceeds the EPA estimates. Because it is a hybrid, it is not a "driving machine," so getting from zero to 60 takes is a little anemic. What it does, very nicely, is give you feedback on your driving style (economical, normal, and aggressive) and helps train you to drive for efficiency. The electronics are well designed and easy to use. I really like my Kia Niro.

Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.

This is our second Kia. The last one was 11 years old. The Niro is our first Hybrid. I bought it for all the new safety features and the fuel efficiency. I've had the car for 6 months and was getting around 52mpg. Great! I haven't changed my driving style or driving habits but now I'm only getting approximately 27mpg. What the heck? I have just 3400 miles on the car and I am the only driver. Time for the first oil change and some answers to my fuel economy questions.

Out of the blue I was contacted by a woman from Carvana on a Sunday when I actually had time to communicate. She and all of the subsequent reps who sent me information as I needed or requested it were professional and thorough. I was able to research the company online and was impressed with the entire concept of online selling and car buying and the ease with which I was able to find background information. Once I agreed to the offer I was taken step by step through the process. I was not confused even once by the process. I had nothing to do but gather my documents, upload them and then schedule a date for my car to be picked up and for me to be paid. The local rep. From Carvana came to my home exactly at the agreed upon time, was clear about what was going to happen, worked quickly and answered my questions. Once the papers were signed (I did not need to go to the DMV or AAA or to a notary) I received my check and my car was loaded on the one car hauler and driven away. I deposited the check that day and funds were available the very next day (which happened to be a Sunday). If I were not really strapped for time perhaps I could have made an extra $ 500-1000 overall by selling it to an individual but I would have worked very hard for that extra money and spent time I did not have available. Instead, I was not stressed by the extra work, my other responsibilities were able to be met and my car is off and becoming someone else???s beautiful Subaru. Thank you Jan and all the others who worked on the transaction. Judy R ...

This Kia even for the base model FE was really bad because the seats were very uncomforble and hard and not even a power driver seat. There is not any power AT ALL and the touch screen was not reponding well and not other USB to charge your phone only one to play music and Apple car play was even in the base model FE

This is how buying a car is supposed to be. Go online, get qualified, see the terms upfront, pick any car you like and then have it delivered to your doorstep. If you don't like it for ANY reason, you can return it in 7 days, no questions asked. You can either choose another car or just give it back. My BMW i3 was exactly as they described it (it even had additional options they didn't mention). I cannot emphasize enough how this is the future of car buying. No more dealership 'let me talk to the manager' games and wasted time. Also, the customer service was incredible. The girl that delivered my car at 11:30 am exactly as promised, was super friendly and showed a genuine interest in any concerns I expressed. There were some small blemishes on the interior and they sent out a car detailer to treat the problem. I was extremely impressed. She also promised a little care package and to my surprise, I received a FedEx package a few days later from Carvana packed with goodies! If you have ANY hesitation - don't - my Carvana experience was FANTASTIC!

Owned two Kia Souls previously so the Niro is my third Kia. The Niro Is a great car, and an amazing hybrid. I considered the Toyota Prius but from any angle, it’s just butt ugly. It’s hard to think of the Niro as an “SUV”. Think of it as a large hatchback. On my third tank of gas. First one averaged 55.7mpg and the second was 54.4. If I had to complain about one thing, it would be the lack of blind spot monitoring on the LX. Not even available as an option. My LX has the Tech package with Forward Collision Auto Braking, Lane Departure and Smart Cruise. Why not throw Blind Spot Monitoring in too? All in all though, I would(and have) recommend the Niro.

I purchased a car in Aug 2018, there was a delay with the delivery. No big deal they called me and offered me an Uber being the next day I didn't have a ride there. I didn't like it and it was returned it with no issues. 3 weeks later i ordered another car. I love the ease of ordering online and the description of the car isn't too far off. I received my second car and it had a small dirt area on the back. I made a joke about it with the delivery driver and he made a call and they gave me a detail on them. Then as I was going through the settings of the vehicle I noticed one of the the items they listed as a perk wasn't actually in the car. I called carvana and they admitted to their mistake and accommodated me with what they were able to offer. I have never been to a dealer that will admit their mistake and then try to assist you to make things at ease for you. If i am in the market again I will definitely come here. I would recommend them. Their customer service is great and even the warranty/claims area. I took the car to the dealer to get it looked over and when they found an item they called Carvana and it was taken care of without an issue. This was a hassle free buy. Thank you Carvana I do not remember my delivery driver name but he was the best. Thank you Michelle Benitez for all the great help and customer service you gave me. Not once did I feel like I was getting attitude from her because I was complaining about a misprint. Thank you for taking my concerns serious. JJ (Texas)

This car is great, plenty of room for my family of 4. We are tall people and are all comfortable. Plus the gas mileage is amazing!!

I completely enjoyed my car buying experience with Carvana! The online process was so simple. After selecting the vehicle I wanted to purchase, it was just a matter of uploading a few documents and I had an offer on my trade-in and financing approval within minutes. I picked up my car at their Nashville location a couple of days later and it was delivered spotless and in like-new condition. The entire pick-up experience took less than an hour and that's including a 20 minute test drive. No hassles, no sales pitch and no pressure. I wish I could remember the name of the customer advocate in Nashville (I think it was AJ-but I'm not 100% sure about that) because he was excellent and deserves a shout-out in this review. The only extremely slight negative was that the 360 website tour of the vehicle that I purchased incorrectly showed heated seats as one of the features but the car does not have heated seats. Wasn't a deal breaker for me as the car was a great value for the features that it did have and it was otherwise exactly as advertised. Loving my nearly new car and would definitely buy from Carvana again!

I wanted a car with more room to haul if needed, and I wanted to get better fuel mileage for the environment and for the pocketbook. This car has been a pleasure to own so far. There is an adjustment from the feel of driving a fuel only car to a hybrid, but I am happy with my choice.

I love my 2014 Kia Soul. It's the 2014 base model but has features most base models don't. Cruise control, bluetooth, digital dash with outside temp., avg. MPG, fuel window by miles remaining, etc.. It's like new, has low miles at 35K. I read some reviews about the Soul base models 1.6L engine, that it was sluggish or lacking power, I find this not to be true. I think some reviews are too picky, it's not a dodge charger with a hemi but it has more than enough power for any normal driver. There are a couple of barely noticeable blemishes but this is expected from a three year old vehicle. The process was much easier than dealing with a dealer or individual seller. I financed through Carvana, very easy process. The car drives like new and to my surprise, the Soul has a ton of room for a guy 6-2. The delivery guy was cool and the vehicle was delivered three business days after I purchased it. I saved a lot of money. I did my research and local dealers are charging around $1k more for this vehicle plus you have to pay their dealer fees and deal with the bs games they play (aggravating). I also saved $500 from a friend referral, so I saved around $2K. I would highly recommend Carvana.

I wanted a Hybrid = looked & evaluated all the options - very satisfied with the car - the look, function & reliability - would recommend it to all.

Service was EXCELLENT, The service manager actually LISTENED & Acted when our service concerns were communicated to him. The Tech that did the diagnostic was equally Thorough in his duties! He went the extra mile (literally) to find a problem others couldn't!

I bought my Kia Niro in December of 2017. It has performed as advertised at 50 miles plus per gallon. Our first trip was to Austin Texas from Phoenix on Christmas Day. It was a 12 hour trip and we were all pretty comfortable. We only stopped twice for gas . My husband takes it to work about 15 miles down the highway and typically get 53 mpg. The only thing I feel is lacking is the trunk space. I think it's because they gave the space up to make more room in the back seat. My son who is 6ft 3 is quite comfortable . This is my 3rd Kia and I am a very satisfied customer. My 2007 Kia Rondo is still running great.

I was greeted by Jackie Guzman. What a pleasure to work with her. She heard what I was saying and went with my wants. She even made it fun. She asked the Sales manager Victor P. to help out. What a good guy. Found me a great Soul gave me a great deal. This dealership let me leave with their car for 3 days because my credit is always kept on freeze. Victor told me when I returned with the Soul if I didn't want it no questions asked, no problem. Well I love my cute car. Thank you Jackie and Victor for making this process so easy. Patricia

Replaced my Prius with this car and really like it. Nice car and great price. Love all the features on it. Great gas mileage and very comfortable

I went in on Friday to see what I might be getting into next as my lease from Napleton's was coming to an end, not expecting to get anything just yet. Until I experienced the most stellar display of customer service from their salesman, George Res. He wasn't the least bit pushy, and clearly and quickly explained 3 great options for me, not to mention his flawless and extremely thorough knowledge of the product . I chose what I thought fit me best, and then the entire sales team sprung into action. Like well trained soldiers. Removing all my belongings as neatly as possible, transferring my plates, my toll way transponder, detailing the new vehicle and having it up front and ready to roll in under half an hour, with my preset radio stations on the new vehicle. I can't thank George and his team enough. They turned a normally lengthy and tedious task, into an amazing experience that took no time. I am officially a loyal McGrath customer from here on out.

This car has some nice features for the money, but leaves you wishing for a little more. I like the android auto, the push start, dual climate control, etc that comes on the base model of the LX (which I own), but I'm not sold on the dependability as I had to take my car in on the 4th day owning it. I don't love the look, it's just kind of there, but the interior is nicely designed. In the end, it's a decent sized hybrid for less than most smaller hybrids

Jerry and Rita were very helpful in helping me fine the best vehicle for me. They explained everything to the best of their ability and I was very happy with the results. Thanks

Love the car but needs a few things. Power passenger seat would be nice. the other Kia models have power second seats. Also, the fix for the steering is apparently an over compensation for the 2017 problems, The steering will be driving on straight flat streets will pull your hand around, very uncommon. Dealer checked out the car several times and they are telling us that this is now the new normal for the car, electronic computer compensation. Nnot a desirable trait in our view. We will not buy another Niro unless this is dealt with. Only real negative with the car and lack of power second seat would be nice. Power and overall other performance just fine.