Used Kia Optima for sale near Des Plaines, IL

The overall experience was nice. The sales associate was nice. But when I got home and lifted the hood. I realized I immediately needed new filters, new oil. Top of the antifreeze the windshield wiper fluid was empty. Everything was good until then. Then I was just irritated and realized I was going to be paying a few hundred dollars to get everything up to par.

We bough this car used in August from a Nissan dealer. There were some hidden problems that unfortunately the dealer did not disclose right away. Window regulator apparently are a problem with this car as well as engine burning oil prematurely. I performed a two-day cylinder soak and upgraded to a higher quality oil and the oil burning is no longer an issue. Apart from these problems, the car has been great for us. No other issues and the EX version is really loaded (it even has ventilated seats). Multimedia gets slow after being updated, be aware. But updates adds some features like, for example, lowering the fan speed when you get a call or ask to read a message. It is compatible with android auto and apple car play, not wireless but you can get one of those adapters.

I was very pleased with my experience. I started at CarMax to "try on" several cars from several manufacturers. The salesman (Jack) was happy to oblige, despite it being cold and rainy. We walked the lot and I sat in ~20 cars. I went home and researched them some more, scheduled a few to test drive and came back on Jack's day off. This time, I worked with Brandon for a few test drives and discussed other vehicles at nearby CarMax locations. They found a vehicle that fit my requirements and transported it in for me to test drive. A few days later, I was back for the final test drive, loved the car and purchased it. Jack and Brandon kept good communication, weren't pushy and were a pleasure to work with. The business office was quick and explained the paperwork and processes effectively. Now, two weeks on, I'm very pleased with my car and experience. Thanks!

So my car is a 2016 Kia Optima SX 2.0 Turbo GDI. I bought it with just under 60K miles and am just below 85K now. It was burning oil, but once I replaced my pvc or pcv valve ($30 at O'Reilly's), runs like a peach. So uniquely updated and ahead of the game for a 2016. Tough saying if I would recommend it because a quick google search will tell you that the car will probably give out at 150K miles. Transmission is probably the worst I've ever felt but it hasn't given out yet. OEM blow off valve thing is sick.

I live in the north side of Chicago and drove to west Chicago auto mall not once but twice in the past 5 yrs not only for the deals they have but for the experience. George Lorenzi is not a topical sales person he makes u feel welcomed and a friend from the moment you walk in gives you all the options and really does what’s best for you. I highly recommend you see him if you need a car

Very happy with this vehicle all the way around. Rides nice very comfortable for long distance not bad to travel in. Plenty of pick up also pushing Sport button the vehicle speeds acceleration is quite good.

Good experience and George was enthusiastic, helpful, and was a great guy to discuss the benefits of the car I was purchasing.

This is now the second optima I have owned and I have to say that I am truly impressed with how KIA has improved over the years. The leg room in this car is fantastic and it's quite comfortable on long rides. Handles nice, has nice acceleration, rides smooth, it's great on fuel, and has very few problems. The interior gets some criticism from some consumers but what I love about it is that it sacrifices flashy exotic dashboard designs for genuine comfort and space. I would argue that the value of the newer optima models exceeds that of the almighty Honda Accord or Toyota Camry. I literally love driving this car and I miss it when I'm riding in someone else's car. The only issue I ever had was with my last optima, which was a knock sensor issue. Kia fixed it free of charge rather quickly and gave me no problems at all about it. My current one has over 50k miles and runs like brand new. You can't even feel the motor running when it's idling. I would recommend this car to anyone looking for more bang for their buck and for anyone who has 1-2 kids.

OVER 600 CARS IN STOCK! Ask for GEORGE for best customer service... GREAT PRICES AROUND!

This car fits perfect for me and my little family I love it so much Brittany helped me find exactly what I need and I got the price range too

Dominic is the most honest professional guy I have ever come across . He had me pretty much in and out and got me approved and I drove away with what I wanted most importantly!! Thank you so much !!!!

Still own my 2009 Kia Optima. Love it!!!. Have felt safe driving it for 210,000 miles. Great cabin and trunk space. Really don't want the newer, smaller models. I've survived being T boned with no injuries!!!. I'm keeping her forever!!!

George was very knowledgeable in helping me narrow down what I was looking for and ultimately finding a car. Would recommend!

Love this car! Have 45,000 miles on vehicle and have only done brakes and tires… Super happy with the way it looks and responds. Most reliable car I have owned. Would happily go to another Kia after this one!

Nuria, Pete, Destiny, Sam, Chris, and the kind gentleman always rocking the Converse provided excellent service and a welcoming environment. The establishment felt like a family-operated place. When further work was needed to make sure the car was ready, I never hit any resistance and they gave me a break on the total bill. I would recommend visiting here as you will receive a no-nonsense buying experience with friendly and diligent staff.

Great car so glad I bought it body style is sleek and very classy looking very nice interior drives very nice and smoothly and has Bluetooth

The team at Capital Auto Financial are quite literally the best. I never felt pressured and also never felt that I needed to ask for their attention. They move with purpose and go the long distance to please their clientele. The cars were all of quality at a terrific value. I felt that I could immediately trust them. They worked up the paperwork and with their guidance I now find myself in a new car. I highly recommend them. For sure they will be my go to dealer in the future.

164,000 miles no issues. Car services me well. The oil usage is slight. I would get another, but KIA doesn't make them anymore. My commute is about 1 hr one way.

This was by far the best car buying experience EVER! Victor was professional , prompt and made sure our transaction ran smooth from start to finish ! Victor took extra time to show us all the cool features our new Toyota Corolla has. The finance guy made sure we got the best rate and helped us find the best deal for an extended warranty. Can not say enough good things about this dealership and the entire team at West Chicago auto mall

I've got A 2&3 year old this car has exceeded my expectations. My Kia has so much room for the kids or just riding in traffic to enjoy the sun. I NEVER imagined I'd own a Kia but I'm so glad this is what I decided on. Ive always purchased vehicles solely on looks and mainly performance and the 2019 Kia Optima is on my top 3, It's great in city and on highways while also looking slick and almost like a much more expensive car. Love love the Kia, I gotta hand it to the engineers on this one. Plenty of space great gas mileage and is much more then your everyday original stock filled car options. I still feel like a kid rolling around in it. #STILLGOTIT#

Took my mom to buy a pre-driven Camry. Car was there, clean, and ready to go. Test Drove, no issues. In and out fast, no games. No pressure. Good Sales Price. Worked with Mike Rubino, good experience! Would Highly Recommend Him!

I have a 2006 Kia Sportage LX with 100,700 miles on it. As you can tell, I don't particularly drive much. But my Sportage has been VERY reliable. (I call it "Ole Faithful.") In 15 yrs I haven't had to put much money into it. Other than a set of tires, a battery, and regular oil changes, I've had to put in an AC condenser and a power steering pump totalling about $1200.00 which isn't bad over 15 years of car ownership! When I decided to get another car for long distance road trips I immediately added the Optima to my short list. My priority was a mid-sized car with great safety ratings and features, and comfort. The other vehicles I considered were the 2019 Accord, Camry, and Sonata. After MONTHS of research I decided on the Optima S. I LOVE. LOVE, LOVE this car, and do not regret my choice one bit! It checked ALL my boxes, plenty of interior and trunk space, technology features, and of course safety (blindspot, rear cross traffic, lane keep assist among others). And as far as value for the money, Accord and Camry couldn't touch it. The gas milage is listed as a bit less that the Honda and Toyota, but I have been getting between 37 and 39 mpg highway, and 32 to 34 around town, so I really can't complain at all. I'd highly recommend adding this car to your list, to anyone looking for a mid-sized family car.

These guys are great come here in and out highly recommend this place. Great customer service.

We love our 2020 Optima. So much for the $$. Good size, ride, and ample features including safety for the money. 2nd owner and my daughters commute to college at 34-35 mpg which is good for this size car. Unfortunately too many have engine failure with 2.4L (8-10k replacement) and nearing 60k warranty end I'm going to trade for a Honda or Toyota rather than roll the dice. A shame they can't provide a bulletproof engine with an otherwise awesome car!!

This is the second car I've bought from CarMax (I also once sold a car). Every experience has been fantastic but this actually ranks as the best. Sales Consultant LaShinda John answered every question I had via email and then, for financing, by phone so that I walked in with the exact make, model and trim I wanted waiting for me to test drive and pre-approved for financing. The entire in-dealer experience took less than an hour and a half. Fantastic company and fantastic sales consultant.

I love my optima but sunroof guide is broken little part is coming out and hitting my grandson head now I can use I put black tape because is not close right I go to the dealer and he said I need to fixed asap also associated from there love my car is so clean please I need help is my family car also I take my wife for doctors appointment she have stage 3 leaver

Happy with all services. Comfortable waiting room. Didn?t wait too long.

This car now has almost 170k miles.other than normal wear and tear and some recalls the car has been excellent. The real subject here is KIA . They have been a real stand up company. In my opinion KIA has had my back. KIA will be my next purchase

Communicated with John Leno from the Schaumburg facility online. John understood my needs and responded quickly with Jeeps to review - after a bit of humming and hawing on my part, I changed my mind to trucks. I found a truck at another facility, John had it tranferred and within 2 days my soon to be truck arrived - and it is a beauty. John was training Matt and they both demonstrated immense knowledge throughout the interaction and I appreciated the ease of communication (not pushy). I cannot comment on the financing portion of the transaction, but closing went just as smoothly with Hubert and his supervisor. WHile impressed with my transaction I was also impressed with the amount of time that was placed on the training of new employees, or employees transferring. While yes my truck need a repair on the fog lights, it is covered under their warranty, I am highly impressed with my experience. From walking in the front door, to having John take my picture of me and my truck with a giant yellow ribbon... every individual at Carmax truly made the buying and trading experience a wonderful experience. Team Schaumburg, keep up the great work, each of you understand the true meaning of Customer Service, and that is important to some customers like me who still cherish old school values.

Just traded in my 2013 for a 2018 with less than 18,000 miles on it. I loved my Optima and wanted another. This one is nice, but missing the heated steering wheel my other EX had. I like the looks of the cabin on my 2013 better than this one, but it’s not bad. It’s a smooth comfortable ride, good on gas and has some nice safety features. Definitely not disappointed.

Felt welcome as I entered the door. Staff was available and when I asked for the sales person that I had been communicating with, salesperson was waiting.

Apart from the navigation system not working correctly, there have been no problems in nearly 40000 Km. The mileage on the Hybrid appears to have changed when the system was reprogrammed, the short journey (under 2 Km) economy when new was around 6-6.5 L/100 Km it now runs about 8-9\L/100Km. On longer trips I get the lower figure stated. Is this normal? My opinion of the car otherwise is fantastic, it is comfortable with vivid acceleration good road holding and relaxing to drive.

Such a great experience getting our second vehicle from this store. Everything from our saleswoman, Reanne, to the gentlemen in the back getting my new MPV looking perfect for my family. The process was painless and quick. Reanne was very knowledgeable and friendly, even with my kids, throughout the whole process. She ensured I felt comfortable with our purchase and options we chose. We felt like family as we went through each step and never felt pressured. Definitely recommend Reanne and WAG to anyone looking for a car!

Love love love my new 2020 Hyundai Kona. They were very lenient with me choosing a car although my credit wasn't the best. Bricia also gave me a whole free year of oil change and I cannot be anymore thankful! So excited, thank you Baha I'm blessed. Happy New Years!

I highly recommend this car for anyone looking for a good quality four-door four-cylinder sedan This 2016 Optima EX outperforms my 1998 Camry LE. Every bit as quiet and it’s actually fun to drive. Starting to lose a slight amount of oil with 85,000 miles on it. Engine was completely replaced and nothing out of pocket under Kia recall.

Great customer service and vehicle selection. Always willing to help out to have a positive experience.

This is my 2nd Kia Optima I do not like the windows because all 4 of my windows are working itself down and they're telling me I've got to pay for this it should be a recall by Kia

Jim worked very well with my to agree on a price we both thought was fair. I was was worried buying a car would be as painful as some people have claimed it to be, but I can say it was a pleasurable experience. I will certainly be looking at Wilkins Hyundai for future car purchases.