Growing up, two of my uncles owned car dealerships, so I can genuinely attest to the level of professionalism and willingness to work that I was shown by the guys at Big City. I had Zach, and the efforts he made to accommodate me and get me the best deal he possibly could were as yet unparalleled by my experiences with other dealerships. Big City made their bigger competitors look bad, and that was just with the actual negotiation and selling process.
As far as the car itself, I can also attest to their incredible quality control and level of restoration. To my 2015 Ford Fusion, they had put on new tires, repainted the front to remove chips, detailed every inch of the interior (including taking the seats out and deep cleaning them), tinted the windows, and polished the outside to the point that it really felt like a new car. Cannot recommend these guys enough!
I had great service from this dealership. I worked with Jeff to buy my car. He was able to pick me up in vermillion to let me test drive the car and did a fantastic job. The price was fair and the car was as advertised. I highly recommend this dealership.
Service team is timely, knowledgeable, courteous and straight forward. A good group of guys. While waiting for my vehicle to be repaired, several Autoland staff members greeted me and checked on and reported the status of my repair. Always a good experience.
Italian Adam very pleasant to work with stand behind the word help me what's very sticky situation went above and beyond but any other dealer in town would give you thank you guys very much I really appreciate it my family really appreciates it!!!
I liked the no pressure on buying they didn't try to sell me a car I didn't come to look at. BJ was honest if he didn't know the answer he found someone who did I hate it when they read me the option sheet over and over at other dealerships when they don't know. We got a higher trade value than at the big factory dealers in Sioux Falls. Great communication from the sales person he never hounded me let me take my time to think things over let me drive as many as I wanted to find the right one.
I had a great experience purchasing my used 2014 VW CC Executive. The staff was awesome, I never felt pressured to buy a vehicle. I test drove vehicles for a few hours one weekend then came back later in the week to purchase. The purchase process was easy and quick, I was done in a little over an hour. I was given a fair value for my trade-in and paid a fair price for my new vehicle.
I highly recommend purchasing from Graham Audi/Volkswagen for an easy purchasing experience.
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