Friendly, easy and no hassle.
November 6, 2018
After 10 years and 200K miles on my old car, it was time for a new one. I am like most ppl (I suspect) who are tired of gas prices, so I was definitely interested in a hybrid. I also have planned to ride-share for a way to pay off my new car sooner, so I wanted something stylish and wallet friendly as well. I am a teacher, and was able to go through my credit union to use a car buying service. Johnny and the team at Kia of Cerritos were amazing. This has to be the easiest and most stress-free car buying experience I have ever had. Johnny and the team had all my information already, so it was easy to get through the process of getting the paperwork together, loan processing, etc. While we were waiting, Johnny was very friendly and personable. Anytime he had to excuse himself to go check on paperwork, etc., he returned within a couple of minutes. I was not left wondering if I had been forgotten at any point in the process. I had also test-driven the Optima before, so I knew this was what I wanted and there was no haggling, pressing, etc. Johnny and the team were friendly, professional and wanted to make sure that I got exactly what I wanted at the end of the day. I would say I am 110% satisfied with the service I received and would recommend them to anyone interested in purchasing a Kia.