For as long as I can remember, I have dreamed of owning a beautiful Italian car. Never would I have thought I would actually own one but then I ran into my sales rep Edward. He worked for days to find me the Giulia in my budget and with the features I wanted. I couldn't say enough about how impressed I was in his hard work making my dream come true. Thank you!
Joe Rys was fantastic to work with. He is friendly, knowledgeable and got to know us personally. He went above and beyond to make sure we were happy with our new vehicle as well as the process. I would recommend him to anyone in the market for a new car.
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
Everyone I dealt with a Bloomington KIA was friendly, professional and extremely helpful. My sales rep , Chris S, as always, was a pleasure to work with. They went the extra mile for me to get the color I wanted. This is my 3rd lease with them and it only gets better and better.
Pat was very friendly and professional. He found the right car at a great price. He was not pushy like the other dealers I visited. If you want a pleasant experience, go see Pat at Luther Kia in Bloomington.
Chris was very friendly and helpful throughout the entire process. Of all the sale associates I dealt with at the various dealerships while searching to replace my dead car, Chris was the only one who actually called me back to see if there was anything he could do to help.
I emailed numerous dealerships in the Twin Cities, and all i got was the auto-response without anyone answering my specific questions. Chris answered all my questions almost immediately. Chris and Matt took great care of me. Very happy with my new car.
I needed to co-sign a loan for my daughter who is a student but my credit isn???t wonderful. But my sales guy Mike Lipke was able to find the perfect car with low miles and a full warranty and I was able to get approved for the new loan. We were also in a crunch for time the day we bought the car because my daughter needed to go to work and Mike and the finance team made it happen! In and out of there in just over an hour! This is the 3rd vehicle I have purchased through Luther Kia!!
For a few weeks my car started to move left and right upon acceleration. I looked online to see what the possible causes could be and found out it could be due to multple issues from tire pressure to alignment to wheel bearings. So I scheduled and appointment and took it in for a diagnostic test at the dealer in the morning. There was a fee for the diagnostic test then labor and parts if needed but it had to be done so i accepted. An alignment check showed both wheels moving in opposte directions and a technician needed to inspect it further. I had planned to wait for the repair but it was a busy day at the dealer and they decided to provide me with a car for the day free of charge. In the afternoon I was informed that it was a control bar that needed to be replaced but had to be ordered in and would not arrive till the next day. I was able to keep the loaner car over night so that helped. I was a little concerned about the repair bill but it had to be done. Some how the repair gods heard mr concerns. The next day i was so relieved to hear that the part and repair costs were covered under warranty. Luther Nissan was very professional and honest with the whole service process. I was reassured of my decision to choose them over another Nissan dealer.
No complaints. I was greeted warmly and respectfully. I arrived 15 minutes before the scheduled time and was seen right away. Taylor Minners is well polished and personable. The oil change and tire rotation were done before I had expected. I will definitely recommend Luther Nissan Kia Inver Grove Heighs to others. The coffee is good also.
Aaron and Josh were great to work with and were able to fulfill my requests with complete satisfaction! In the end I left feeling appreciated.
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