Used Kia Sorento S for sale near Rock Hill, MO

I am giving them a 4 star even though I wanted to give 5 because: 1. I asked them to match a price that I found elsewhere, and they did it within five minutes! 2. They were very responsive to phone calls, texts, and emails 3. The pick up process was smooth, painless, and easy. 4. They took time to explain the features of vehicle and help me get connected to my vehicle. 5. They offer free delivery within 100 radius!!! (WOW) Now for my issues: 6. I paid with a personal check, and they verified funds, but would not give me the title or a receipt showing paid in full. (technically they still own my vehicle, even though I paid them, not my fault if they don't cash right away or use electronic checks in 2025). 7. Some verbiage needs better clarification such as leather seats vs Softex and what actually is on your vehicle. (to date I am still a bit confused because the seats feel like synthetic, which is not what I want). 8. One of the documents says my vehicle is a Landcruiser 1958 and others do not. again confusing. Overall.....this dealership and the sales team are awesome, and I will both recommend them....and deal with them again. I just hope they will work on communicating certain things better in future.

I am repeat customer. Sheryl was my sales person and she was professional and explained everything to me. Great experience and would recommend Sheryl and Fedeico to everyone.

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

I had amazing customer service and financial advice. I felt so great about my decision and confident that I was getting the best deal I could. As a first time buyer, I was nervous, but felt very reassured by the staff! Highly recommend!

First time shopping for a car here and it was the best car shopping experience I’ve ever had. No pressure. Easy process. Great prices and options for protection, flawless paperwork process with the same person I worked with the whole time - Celestine was great to work with beginning to end.

Jacob Flynn at napleton Hyundai is the man! Very professional and customer centered! Napleton is lucky to have him! I would recommend him to anyone buying a new ride. I’ll go back to him the next time I’m in the market for a new ride.

John was very helpful and ensured this was a smooth and enjoyable process for a first time buyer!

THIS IS OUR 4th SORENTO. WE ABSOLUTELY LOVE OUR 2021 SORENTO SX. WE HAVE ALWAYS PURCHASED THE SIX CYLINDER FOR THE 2011,2015,2017. ALL THREE ENDED UP WITH 92,000 MILES. OBVIOUSLY WE DRIVE A LOT OF MILES PER YEAR. WHEN THE 2021 SX NEW DESIGN CAME OUT WE HAD TO BUY IT. WE WERE JUST A BIT APPREHENSIVE DUE TO KIA NOT MAKING THE SIX CYLINDER. ONCE WE DROVE THE 2.5 TURBO IT ACTUALLY OUT PERFORMED THE 6. PRESENTLY WE HAVE 46,600 MILES AND STILL LOVE IT. WHEN NEEDED THE ACCELERATION WHEN GETTING ON THE HIGHWAY IS OUTSTANDING. YOU WOULD NEVER FEEL THAT YOU'RE DRIVING A FOUR CYLINDER. BE VERY SURE TO BUY THE LARGER ENGINE WITH THE TURBO. IT HONESTLY MAKES THE DIFFERENCE. THE SX IS WELL APPOINTED WE EXTRAS. GREAT,GREAT VEHICLE FOR THE MONEY.

Moe was an exceptional salesman. Although we decided to purchase elsewhere we highly recommend him. He was kind, straightforward and goof natured. He did not pressure us and was a great understanding listener.

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

Bought the car I had researched from Suntrup KIA. The salesman Moe was way more than helpful.every one I dealt with was super helpful friendly and seemed very genuine. Moe spent as much time as I wanted showing me features. And even would explain more about her telluride that she bought somewhere else. I have bought many cars in my life. But I can honestly this was my best car buying experience. They all did try to meet my terms and I left feeling I got a great deal. And I did.

I recently had the pleasure of purchasing a car from Suntrup Kia South, and I can’t express how satisfied I am with the experience. Despite being a thousand miles away, their professionalism, transparency, and warmth made me feel right at home. From the moment I connected with Moe Saad, I knew I was in good hands. Moe exemplified the epitome of a top-notch car salesman, providing me with reassurance and guidance every step of the way. My search for the perfect EV9 led me to many dealerships, but none matched the integrity and authenticity of Suntrup Kia South. Moe and his team went above and beyond, offering red carpet treatment without the need for an actual red carpet. Even while under the weather, Moe ensured a seamless transaction, passing the baton to Dzenis, who continued the stellar customer service. From start to finish, every detail was meticulously handled, including a thoughtful conversation with sales manager Dave, who ensured my satisfaction was met at every turn. In an industry often plagued by deceit and gimmicks, Suntrup Kia South stands out as a beacon of honesty and excellence. It’s rare to find such a level of service and transparency, and I can confidently say this was the best car-buying experience I’ve ever had. Despite the distance, I’d make the journey again without hesitation. If you’re in the market for an EV9 or any vehicle, do yourself a favor and visit Suntrup Kia South. You won’t be disappointed. Hats off to Moe, Dzenis, Dave, and the entire team for exceeding expectations and setting the bar high for customer satisfaction.

James and all of the folks we dealt with were great, professional, and so helpful with helping us understand our car, financing options, etc. We LOVE our EV9!!!

Very happy with our purchase! It's got lots of power & very comfortable. With 2nd row folded down we can get 24 bags of groceries in it. Seats are comfortable & my husband who's 6'6" has plenty of leg room. Now I understand why I see so many Kias on the road!!! It's a joy to drive!

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

The salesman, Jason, was very helpful and professional. He was very knowledgeable about each of the cars he showed us and helped us find just the right one.

Thomas is great. I wanting to upsize from my Subaru and he found the car I liked. He also helped me get as close to my month payment as he could thanks tom

Thank you Andy and Brett for the help! As usual you both are super helpful and always find a way to get the vehicle I want!

Put 38,000 miles on in two yrs. No issues at all. Get 30 mpg in city, and 42 on the road on a 2.5 191 hp. Engine.

I got my Dodge Ram 1500 from Federico. Colton was very easy to work with and helped me find something with the features I wanted. Would definitely recommend Federico.

My Sorrento has nice styling...is comfortable..get good gas mileage which in this Era is important...love how it is equipped with navigation, heated seats,fold down third seats. This size is perfect for my wife and I and extra room for picking up guests at the airport or bringing groceries home. I would have liked a little more power for getting up to speed in traffic and getting on the highway. All in all I'm very happy with this SUV

Pepper was very helpful and professional. I would recommend this dealership because of him. Very pleased.

Professional Driver says ---amazing engine performance in the SX. V-6 able to tow 5000 lbs. Eight extra gears on the handle shifter. Super bonus for driving the mountains and beach. Fun, fast and responsive handling. Roomy enough to haul furniture and heavy items. Comfortable for everyone on long haul family trips. Dealer maintenance cost is the lowest that I have ever had on any vehicle. Not a jaw dropping looking SUV but the interior ammenties will make you forget about that.

Lemondrea was professional and very helpful. He answered our questions and made the process smooth. I would definitely purchase from him again and the team at Napleton Off Lease!

I enjoy the ride in my Sorrento . This one is loaded and still learning ! I am only 4 11’, The seats I have are designed for a taller person .. so more options to fit a short stature person would be great . But I love my car …receive a-lot of compliments.