Used Kia Sorento for sale near Hinckley, IL

I can't say enough about how professional, courteous, patient, and knowledgeable Jordan Kabranov was with my purchase. I was also very pleased with the service department that went above and beyond in treating me like a valued customer, especially Tim, who was in charge of a repair my car needed.

I've own a 2024 Kia Sorento SX Prestige for two months and have been completely satisfied with it. It has more then enough power. For those who have an issue with the dual clutch transmission, should understand that it is a computer controlled manual transmission. It will respond a bit differently then a conventional torque converter type. Some have said it doesn't shift smoothly at lower speeds but I personally have had no issues. I live in Pittsburgh Pa, which has a hilly terrain and bad roads and no problems so far. Stop and go traffic has been a none issue. Very smooth shifting transmission! The ride quality is very good. A little on the firmer side, but it takes large bumps well. Seats are comfortable and the interior has a premium feel. I've own a 2019 Honda Pilot Touring and in my opinion, the Sorento is better in every way except for the room in the rear. And where it excels is in the features it offers! It's much better equipped than Pilot at a less expensive price. It has so far been the best car I've own in my fifty years of buying cars! Everything works! Sorento has been one of Kia's more reliable vehicles. I highly highly recommend!

Eduardo Del Rio helped me buy my ford explorer and made sure it was in my own liking

6cyl has good power and acceleration. Sun roof motor failed on me even though I barely used it. Costly to replace. Oil pressure switch failed on me. About a $30 part but $1400 to replace because it’s difficult and time consuming to replace. Third seat not really usable but I only needed the space for hauling. Overall a decent vehicle.

10 stars!! ⭐️ Stellar customer service from inquiry to driving away with a great car at a great price. Best car buying experience I’ve ever had.

My Sorrento has nice styling...is comfortable..get good gas mileage which in this Era is important...love how it is equipped with navigation, heated seats,fold down third seats. This size is perfect for my wife and I and extra room for picking up guests at the airport or bringing groceries home. I would have liked a little more power for getting up to speed in traffic and getting on the highway. All in all I'm very happy with this SUV

It was a slow process but the sales team was able to come to an agreement with me and my wife. I told them it was not simply matter of getting the best deal we could, but that we flexed as much as possible and that the dealership had to adjust to meet our financial parameters which they did. Otherwise we would not have been able to leave with the vehicle.

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

My initial review is posted at the bottom. I have changed my rating from do not buy, to good. It appears that KUNES Sycamore has recently hired a very competent Jerome Witt who, albeit after 6 months resolved my issue within a couple of days. If you have an issue with KUNES, I highly recommend contacting Jerome. Below my original Issue: If I can stop just one person from buying a vehicle from November 5, 2022 By pljo on DealerRater If I can stop just one person from buying a vehicle from this non-responsive dealership, I consider my efforts a success. I purchased a 2009 Mercedes SL550 (48,00miles) from this stealership and added a "Bumper to Bumper aftermarket warranty" which I paid for separately from the car through Kunes. After 3 weeks (1,500mls) the car developed an issue with a suspension damper. Kunes quoted a $1,500+ repair charge and of course it was not covered by the "Bumper to Bumper warranty". Multiple emails to Eddie Boliaux (GM) has proven to be futile. Please think twice before dealing with these people, especially if they try to sell you a useless aftermarket warranty. Kunes is just not worth the visit, or business. :( Rating breakdown (out of 5): Customer service 1.0 Buying process — Quality of repair — Overall facilities — Overall experience 1.0 Does not recommend this dealer

We bought our 2026 Kia Sorento SX in Sept. 2025. It is equipped with a 2.5-liter, turbo charged engine. We really liked the exterior look of the Sorento. The interior is nicely appointed and comfortable. The engine produces 280 HP, so there is plenty of power when you need it. We are still getting used to the Dual Clutch transmission. It has different characteristics than automatic transmissions in previous vehicles we have owned. The Sorento is comfortable to drive, but there is a lack of road feel that we had to get used to. The dual use toggle switch that controls the climate system and infotainment system can be confusing. We also find there is excessive wind noise when going faster than 40 MPH. In the first 3000 miles we have driven the Sorento, we have one recall for a software problem, and we experienced a dead battery with no apparent cause. Overall, we like the Sorento, but we are concerned about its long-term reliability.

They are the greatest team! Shane, Kamal, Nick, Jon and Lacey,Francisco - made my dreams come true

I bought mine new in June. I now have 28000 miles in March. The steering assist is a game changer on 10-12 hour drives. The car is effortlessly fast , drives easy, and I like the maps and compass.

Basically I was inquiring about a car and receive a quick reply. Unfortunately the car was missing a feature that was of interest to me so I did not pursue it but the saleswoman was nice and transparent with me and answered my question with honesty and accuracy.

The Kia, Sorento HEV I bought was Mfg. Dec 2023. I Bought in early Feb 2024. I like the design, I noticed when I drive posted speed limit 65 mph., with some hills Los Angles to Riverside I am getting 41 mpg. Of course if I drive 70 mph. All I save is 5 minute's. So I prefer to pay the greedy oil companies less. The vehicle is nice, rides okay, interior is well designed, and quiet. Features are just right, however could have came with front grill camera, and seat cooler. It is a nice vehicle.

We had an excellent experience from start to finish. The entire process was smooth, professional, and very welcoming. A special mention to Ramy, who truly made a difference in our experience. Ramy went above and beyond to ensure everything was clearly explained, and was incredibly helpful, patient, and friendly throughout. It’s rare to come across someone so dedicated to providing great customer service. Thanks to Ramy’s support and professionalism, the whole experience felt easy and enjoyable. I would highly recommend this place to anyone looking for quality service and a team that genuinely cares about their customers.

I purchased my 2013 Kia Sorento LX fwd (3.5L V6 engine non GDI) used with 36,000mi. It now has 167,000mi. (mix of city and 1000+mi road trips). It's had very few issues, and it's still running strong. The 3.5 engine seems very durable. I change the oil and use only high quality full synthetic oil and filter. The few minor issues include limited life for front turn signal/head light bulbs, slightly stiff suspension, and easily stained fabric seats. The suspension and steering seem pretty durable as well. I only use Michelin Defender tires, and I've gotten 95,000mi out of them. It's never needed an alignment.

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

Such a great experience getting our second vehicle from this store. Everything from our saleswoman, Reanne, to the gentlemen in the back getting my new MPV looking perfect for my family. The process was painless and quick. Reanne was very knowledgeable and friendly, even with my kids, throughout the whole process. She ensured I felt comfortable with our purchase and options we chose. We felt like family as we went through each step and never felt pressured. Definitely recommend Reanne and WAG to anyone looking for a car!

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

Eduardo gave me an amazing service at the dealership and helped me find a car.

Very happy with our purchase! It's got lots of power & very comfortable. With 2nd row folded down we can get 24 bags of groceries in it. Seats are comfortable & my husband who's 6'6" has plenty of leg room. Now I understand why I see so many Kias on the road!!! It's a joy to drive!

Very good selection of cars and a highly professional staff. The whole system was very well organized, which made the experience smooth and stress-free. I’m very happy with the service and would definitely recommend to others.

My 2019 sorento has been a strong performer with no problems at all. Spacious, comfortable and very dependable. Very happy with this SUV Engine is strong, excellent value

Dave at North Naperville Autos gave excellent customer service and helped me buy a car/Hyundai Santa Fe Limited at a great price. He also made such the car had new tires and a complete inspection. We are very pleased with the service and car. I highly recommend this dealership. They also ship cars!!

I own a 2011 EX V6. I bought it with 61,000 miles on it in March 2021. I have just at 111,000 miles on it now. Best car I've ever owned. Had a mustang and Camaro before this and they were terrible. The worst problem I've had is the driver side door won't open from the outside, but opens from the inside. The battery died about 2 months after I bought, but I bought a new one, and it's been fine since. The driver side headlight went out bout a month ago but replaced it. Driver side fog light is out. Had check engine light come on about a month ago, but it was just the gas cap. Honestly, I've seen a lot of people with bad 2011 sorentos, so I'm grateful mine is good. Older couple in their 80s bought it brand new in 2010, and then I bought it at the dealership as they were finalizing their new Buick purchase. They told me the history of the car and everything. They barely drove the car 6,000 miles a year, so I think I lucked out. Now, the car feels every bump on the road, so not the comfiest SUV I've been in. The leg room isn't terrible in the 2nd row, but good luck with a rear facing car seat lol. You'll have to move the driver or passenger seat forward if you put the car seat behind them.

I had a great time buying my new car, Jordon, the salesperson was very professional and knew everything about our vehicle. Vehicle I was interested online was sold before I got to the dealership. So they got me the exact car I was looking for from another dealership in the Napleton family!

Great car and the more I drive it, the more I love it. You get a ton of value but at 40k, the SX line needs a better sounds system.

We just bought a new 2024 Kia Sportage EX Hybrid from Elgin Kia. I feel we got a very fair deal on an awesome car. Our salesperson Reanne Miller was great to work with. Very pleasant and knowledgeable with no pressure at all. I would recommend her to anyone.

I really love this SUV. I love the look and feel of it. I got this vehicle last February and am still figuring out all the things it can do. Love the warranty! The seats are a just a tad bit hard.

Reanne was amazing very honest!( hard to find in dealers) absolutely recommend! No bulls*** at all!

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

I worked with Kostya Reznik, who worked very hard for my business. He knew I was looking for a very specific used vehicle, and he checked in with me every couple of weeks to answer questions and update me on inventory. In the end, I did not buy from him, but he earned my respect nonetheless. He is knowledgeable, hardworking, thoughtful, and respectful. He will work hard for you. I ended up purchasing a pre-certified Kia Niro PHEV from another dealer, but if I were shopping new inventory, Kostya would be my first call.

All my questions answered. Joey was respectful and not pushy. It was a pleasent and quick experience.