Used Kia Sorento for sale near Mascoutah, IL

From the first time we stepped into the dealership back in October 2013 we felt welcomed by everyone we made contact with. In particular we'd like to point out the receptionist made an immediate positive impression. Very friendly, personal and appeared genuinely interested in our needs. We met Paula Louis on our first visit in the dealership and became very comfortable with her assisting us in our search for a new vehicle. She seemed very knowledgeable about the vehicles we were interested in looking at but did not pressure us in any way to make up our minds before we were ready. Unfortunately or fortunately we decided we were most interested in the new 2014 Highlander, which Toyota was still in the process of making improvements on. So Paula let us know the dealership would not have the new models in to look at until the beginning of the year. In the end we were glad we waited. When the new vehicles arrived in late January, Paula was prompt to call and spent all the time we needed to help us make the right decision on which upgrades would best meet our needs. She expertly pointed out differences in capabilities and offered helpful suggestions. When it came down to dickering over the purchase price, there really wasn't any. We came in with what we understood should be a reasonable final offer based on calculations and loan interest rates provided by USAA. Paula personally had not dealt with this process before, but willingly presented the numbers to the principles who would make the final decision. We were pleasantly pleased to see they came back willing to match or beat our offer. Deal done. From there Paula expertly took us through every detail of ordering the vehicle and completing the basic paperwork. Again we had to wait about thee weeks for delivery, but it seemed worth the wait. During closing, Matt Mohan walked us through the purchasing and financing process in minimum time and then Paula spent all the time we required to get to know the uniqueness's of our Highlander and even help us set up some of the electronics like cell phone blue tooth connections and personal seating adjustments. Overall, we would rate our experience with Newbold as exceptional. Thanks for making this a pleasant event for us.

2017 KIA Sorento , I love my SUV! I’ve had an issues at all until 2024. I had to have an oil pan leak. Also, Rear Bearing sensor. Other than that regular stuff such as tires windshield wiper, ect The vehicle was a year old and a one person owner when I purchased it

I recently had the pleasure of purchasing a car from Suntrup Kia South, and I can’t express how satisfied I am with the experience. Despite being a thousand miles away, their professionalism, transparency, and warmth made me feel right at home. From the moment I connected with Moe Saad, I knew I was in good hands. Moe exemplified the epitome of a top-notch car salesman, providing me with reassurance and guidance every step of the way. My search for the perfect EV9 led me to many dealerships, but none matched the integrity and authenticity of Suntrup Kia South. Moe and his team went above and beyond, offering red carpet treatment without the need for an actual red carpet. Even while under the weather, Moe ensured a seamless transaction, passing the baton to Dzenis, who continued the stellar customer service. From start to finish, every detail was meticulously handled, including a thoughtful conversation with sales manager Dave, who ensured my satisfaction was met at every turn. In an industry often plagued by deceit and gimmicks, Suntrup Kia South stands out as a beacon of honesty and excellence. It’s rare to find such a level of service and transparency, and I can confidently say this was the best car-buying experience I’ve ever had. Despite the distance, I’d make the journey again without hesitation. If you’re in the market for an EV9 or any vehicle, do yourself a favor and visit Suntrup Kia South. You won’t be disappointed. Hats off to Moe, Dzenis, Dave, and the entire team for exceeding expectations and setting the bar high for customer satisfaction.

I've own a 2024 Kia Sorento SX Prestige for two months and have been completely satisfied with it. It has more then enough power. For those who have an issue with the dual clutch transmission, should understand that it is a computer controlled manual transmission. It will respond a bit differently then a conventional torque converter type. Some have said it doesn't shift smoothly at lower speeds but I personally have had no issues. I live in Pittsburgh Pa, which has a hilly terrain and bad roads and no problems so far. Stop and go traffic has been a none issue. Very smooth shifting transmission! The ride quality is very good. A little on the firmer side, but it takes large bumps well. Seats are comfortable and the interior has a premium feel. I've own a 2019 Honda Pilot Touring and in my opinion, the Sorento is better in every way except for the room in the rear. And where it excels is in the features it offers! It's much better equipped than Pilot at a less expensive price. It has so far been the best car I've own in my fifty years of buying cars! Everything works! Sorento has been one of Kia's more reliable vehicles. I highly highly recommend!

The technician was amazing gave me updates along the way I will definitely come back because of him

My Sorrento has nice styling...is comfortable..get good gas mileage which in this Era is important...love how it is equipped with navigation, heated seats,fold down third seats. This size is perfect for my wife and I and extra room for picking up guests at the airport or bringing groceries home. I would have liked a little more power for getting up to speed in traffic and getting on the highway. All in all I'm very happy with this SUV

Colton was a great help before and during our sale. He was honest and knowledgeable.

I can’t say enough good things about this car!I bought it in 2020 with 45k miles and it was used for two and a half years to get me to school in another town 45-70 miles away, and it kept me safe and performed as good as I could ever ask for. The safety features are the cherry on top and saved me multiple times when merging into other lanes. It has all the bells and whistles- under glow lights, led lights in the front row, Bluetooth connection, and so much more. The car is spacious and has allowed me to drive with multiple people In the car comfortably. The back trunk contains so much space even with the third row seats up. The only issue I have ever had with this vehicle is around 100k miles, the gear shift locked. However, this never affected me and this is something that never needs to be fixed if it doesn’t drive you crazy, and the solution of depressing the gear lock to unlock it while you drive is a simple fix. Overall, this car has been very reliable even at over 110k miles and gives a luxury feel in an affordable vehicle. My favorite car. STOP THE KIA SLANDER!!

I have owned a 2017 Sorento LX V6 for almost 7 years now. Just about to hit 94k miles and it runs as quiet as the day I bought it. I have driven all over the country and Mexico. Never had any issues. I do oil changes every 7500 miles and I have never had any oil loss. I have had family members buy Kias because of how solid ours has been. My most recent trip was with 4 adults and 500 lbs of luggage through 5500 miles and averaged 27.8 mpg. I plan on keeping it for at least another 7 years!

Kayden was very helpful the whole time. 10/10 experience. Definitely recommend coming to this place !!

Kyle was a pleasure to work with. He understood what I wanted and worked with me to make sure I got the right car. I highly recommend finding Kyle and working with him with purchasing your next car. I will be going back to him when we look for a car for my hisband

Had what I wanted, and we came to terms. Gave me a fair price on my trade in. Went home with a brand-new Explorer.

I have the Sorento for 2 years now. On long distance drives out of state the seats are very uncomfortable. The trim on the sides windows has to be replace because the finish comes off. The item has been on order for 2 months. Other than the issues I would recommend this car. My daughter still has her 2013 Sorento the engine was replaced this year under warranty.

I found the exact car I was searching for and this dealership was above my expectations during the buying process.

Very happy with our purchase! It's got lots of power & very comfortable. With 2nd row folded down we can get 24 bags of groceries in it. Seats are comfortable & my husband who's 6'6" has plenty of leg room. Now I understand why I see so many Kias on the road!!! It's a joy to drive!

I usually hate buying cars but the experience I had with my salesman, Kris Portnoy, at Suntrup Kia was great. No high pressure and great to work with. He explained everything about my new vehicle and Kris really knows his stuff. I would highly recommend him if you are looking for a vehicle!

Colton was absolutely great with the way he handled his self. Great to deal with.

My 2019 sorento has been a strong performer with no problems at all. Spacious, comfortable and very dependable. Very happy with this SUV Engine is strong, excellent value

Turns out the Manager Andrew is a True Gentleman. Treat him with respect and expect the same.

Bought in September 2019, before the pandemic and before the chip shortage for $25900.00 . Now have 65700 miles with no trouble. If you want a reasonable reliable SUV this is it. American made in West Point , GA. Built by non union workers so you will not get the junk the United Auto Workers Union builds. Always use synthetic oil, change every 8-10 thousand miles. Yokohama tires it came with only lasted 40,000 miles. Have Cooper tires on all my autos now, great wearing tires.

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

MY EXPERIENCE WAS VERY GOOD. BRANDY PETERS WAS MY SALESPERSON. SHE HELPED ME AND TOOK VERY GOOD CARE OF ME AND THE CAR I BOUGHT

Put 38,000 miles on in two yrs. No issues at all. Get 30 mpg in city, and 42 on the road on a 2.5 191 hp. Engine.

Vehicle as described,helpful staff, would buy from them again good follow up and and information about vehicle

Excellent driving through snow. I have an 81 km one way to work. Never missed a shift. Also very economical with the 2.4 litre inline 4 cylinder. Average on the highway is between 7 - 8 litres per 100 km.