I called a couple dealerships before coming across Drum Hill Autos. I spoke with John. He answered my call after hours and was extremely courteous and knowledgeable about the vehicle.
I came to the dealership the following day, test drove the vehicle and ultimately made the purchase.
I did NOT have to pay Mass sales tax and John personally delivered the vehicle to me in NH.
Thank you once again for the fantastic service and a great car especially for the price !
I found the car online called them and set up a test drive. They gave me some money for my clunker of a car which I was going to junk. They found me a better interest rate than the one my bank had. Overall good experience. I bought a certified used car. I was disappointed to see the gas tank at empty when I picked it up. I was told they did not fill certified used cars only new cars when purchased. I had to come back for my second set of keys and get it created. That gave me an opportunity to use their service center right away. The service center lady was very nice and they took care of me pretty quick.
I looked at the Kia Cadenza and the car was comfortable and stylish. However, I did not purchase the car because of limited selection and the dealer would not be able to trade with others,condidered looking elsewhere but ended up with another option. I would highly recommend David McCarthy if you visit this dealership. He is honest, ethical, and great to work with!!
Excellent salesperson. Excellent purchasing experience. Would highly recommend the dealership. Great explanations of pricing and car details. Would highly recommend salesperson. Very friendly atmosphere and no pressure to buy.
GREAT DEALER ! GREAT SALES REPRESENTATIVE ! Purchased a Lincoln Town Car. Good sales experience, no pressure. Took over a half hour to go over the car with a fine tooth comb to make sure it really was as good as it seemed before taking it out for a test drive. Car had low miles and was well taken care of. It met my expectations , so I bought it ! Mark was GREAT during the entire process....no pressure, friendly, knowledgeable and most of all...helpful ! This is the way a really professional person and organization acts.....BRAVO to both here at Marshalls ! I definitely have no qualms about referring anyone to Marshalls and will definitely look to Marshalls when considering any future purchase. It was a truely great car buying experience !
I was looking for a car and stopped in at Marshall’s, it was one of the best things I ever did. I looked around the lot and found a 2010 Mitsubishi in great condition. Mark was so helpful and was easy to work with. Once I decided to purchase the car everything went smoothly.
Thanks Mark, I love my car.
I went to a few dealerships before shopping at Commonwealth Kia. I'm glad I listened to the funny commercials to shop them last. Xavier , my sales person made everything so easy. He knew what car I wanted and all the features. One of the nicest low pressure sales person I have came across. I love my Niro and I couldn't picture myself driving anything else. Josh and Eric were awesome making all the paper work a breeze. I would never go any where else but Commonwealth motors. I will send anyone that needs a car to Commonwealth!
My Experience at commonwealth motors was great! They helped my pick a car that suited my needs and fit my personality. Everyone I met there was welcoming and kind, I didn???t feel forced to purchase a car there but drove away happy with a car I can call mine.
I was recently leasing with another car dealership and my lease was ending in a few short months. With the winter coming, I decided to look at cars now so I would have an idea of what kind of car I may be interested in. I knew that I was looking to lease again as I had a great experience with my previous vehicle; but I was uncertain that I may not find ???the car??? before time runs out! Sure enough, our car salesman Xavier, found the perfect Kia for me and my travels. Xavier was high spirited, knowledgeable, and helpful with the entire process. I am extremely happy with my 2019 Kia Sportage Ex. I would highly recommend services from Commonwealth, along with their great staff.
Even though I purchased from another dealer, I had a Ford vehicle (brand new 2018) blow a radiator hose - State Motors was the closest to my home for warranty service and accepted the vehicle right away; arranged for a rental car; diagnosed and fixed the problem the same day. They exemplify "customer service"...they even returned the rental car for me, saving me time! Highly recommend them and owe great thanks to Thomas Powers the service manager and his team!
The first time in went to website I was immediately greeted. The loan application was simple and fast. The customer service team were friendly. Michael Galer was one of the friendliest sales people I've ever encountered. I would recommend these folks to anyone I know.
Top Notch Service at Herb Chambers Kia of Burlington
by 3kiafan from DealerRater.com
November 27, 2018
As a customer of Herb Chambers Kia of Burlington for around seven years now, I can report that in all that time I've never had a negative experience with Sales or Service. I don't know what else there is to say. The people are all friendly and service oriented. The only complaint I could muster up is the parking is tight. I feel for the staff having to maneuver vehicles there. They make it work, though and really, the experience us about the people and the relationships built. A+ to all the staff.
I???ve been coming to Kia Burlington for over a year now and have worked with Diego, Jen and Cesar for the entire time. Each time I come, I am greeted by name and welcomed so warmly, which means a lot to me! They have always gone to great lengths to make sure my car leaves the premises better than it came in, and that is for every single visit. I???ve never had a problem at this dealership and will keep going! Blessed to see these guys and gal a few times a year!
I am continually impressed by the service department at the herb chambers Kia dealership in Burlington,Ma. From the minute I step in the door to the last step out of the building. They listen to my concerns and offer suggestions which can be helpful as I learn my car over time. Very reasonable costs for service and service was done quickly.
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