I emailed them on a car to look at. They called to explain the car isn't available as major problems and going to auction. Then he offered other vehicles trying to help me find a used car I may be interested in. At the time, they didn't have a car; but so appreciated how they reached out to me.
Our dogs go everywhere with us and we are an active family. We knew we were going to need a bigger vehicle. We did our research on what we wanted and because of other friends giving positive reviews we went to Mighty. We found a vehicle that was everything we needed and they worked with us to make sure we get a price we could afford and found us a really good and affordable extended warranty. I am pleased because it wasn’t a pushy experience and they truly cared about what we had to say. After having the van a few weeks there were a few things that needed to be taken care of macanically that came up (no fault of the dealership) and they took care of it in a timely manner. They went above and beyond with customer service and overall experience. I would certainly go back and purchase another vehicle from them when the time comes and would recommend them to anyone that asked. Shout out to Cody for being awesome!
I went to the dealership to purchase a new Sportage. The sales consultant was not very knowledgeable about the vehicles, but was very accommodating and friendly. Luckily I had done my research prior to arriving at the dealership.
My experience with purchasing my brand new 2018 Kia Soul was a pretty easy and smooth process. Everyone I worked with (Kurt, Gary, & Stephanie) we’re all very nice to me and my daughter and explained everything as we went every step of the way. We’ve even had to stop back by because this car has more technology than I’m use to and they seem truly happy to help me learn to use everything). I’m very happy with my buying experience. I would highly recommend anyone to purchase their next vehicle from Bergstrom Kia in Appleton, WI.
I bought a 2018 Kia Optima on 12-2-17 from Mo. I went to this dealership with the mindset that I wasn’t looking for anything in particular. Mo approached me almost instantly, he was very professional and willing to help me choose the right car. I told him that I was just looking, he respected that and told me he was available if I had any questions. I found the Kia Optima shortly after and asked him if I would be able to test drive it. He rode with and explained all the different features that were available in the car. After the test drive I decided this was the car for me. Throughout the whole process Mo was very helpful with any questions that I had. Overall, I am very pleased with my purchase and the professionalism that Mo showed from start to finish.
by Greg, Packer/Sieelers fan from Little Chute, WI
October 4, 2017
Peter listened to us about the amount we wanted to pay monthly for a vehicle. My wife is disabled so she has certain requirements to make it easy to get in & out of a vehicle for her and Peter allowed her to test the vehicle before I even test drove it. I work a lot so he even was patient about when we could come in to fill out the paperwork.
by Patti Trochil (I leased my Sportage) from Appleton, WI
September 1, 2017
I felt that the explanation of leasing was explained until I totally understood and that they wouldn't let me sign until I did. Blair was so patient explaining the bells and whistles. I will be back for some re-teaching. Not Blair's fault. There is so much and such a difference from my old car.
Wow what an experience this was...pulled in dropped off the car with a nice young man named Eric. He took great care of me from the start, i never felt any pressure to buy anything he offered me only the services that I requested and gave me a great deal on them. I would definitely come back to Russ Darrow for any and all of my service work.
I am a very fussy individual!
With that said I have searched many places for a new used vehicle. I have not seen another dealership with the attention to detail and quality of the vehicles on the lot. Very impressive! To top it off all sales personnel I dealt with were kind, courteous and amazing. I even peaked into their detail area and employees seemed to be enjoying themselves yet paying attention to detailing the vehicles. Anybody wanting a used vehicle definitely need to stop in and see what is available!
I found the exact truck through the internet. The dealership responded to me immediately and I was transferred to Matt for the price and trade in value. I thought the prices they quoted me were fair for me. Matt did an excellent job ensuring the truck was set up as I wanted it. Finally a good experience buying a truck that I really wanted. I would definitely recommend buying a car from then.
Van Horn Hyundai ALWAYS provides us and our vehicle with all around 5 star service. Only hiccup this last visit is while we always have received a printout of their color coded multi-point inspection review along with the invoice every time we have had service done there, we did not receive a copy of that multi-point inspection review this time when we were in for an oil change. We like to keep copies of these things for our records so that we can provide a history of all services preformed on our vehicle, which we purchased from this dealership brand new(2017 Hyundai Elantra). I returned to the dealership the next day to inform them of this and they quickly provided the printout of the multi-point inspection review, no questions asked. Every time we deal with the people at Van Horn Hyundai, from the day we purchased the vehicle through every service appointment we've ever had with them, it's always been a 5 star experience. Thanks again Van Horn!
Van Horn Hyundai made the process very easy for me. Salesman Ryan Elsinger was very helpful and I didn't feel pressured at all. They also did a great job with helping me get financing. Eric Van de Slunt was very informative through the financing process. I would recommend Van Horn Hyundai to anyone looking for a car.
As I started my search for a newer truck through carfax, I found DePere Auto Center had the truck we were looking for. We sent in a request to see if it was available, and they got back to us within an hour. Phil and the team that we were able to meet were friendly and down to earth.The test drive went smoothly. There was no pressure or hassle with buying the truck form them as we would get from bigger dealerships. We even asked if we could have the truck bed to have a spray in bed liner and Phil took care of this for us. Amazed and much appreciated at the customer service we received. I know that I will be recommending DePere Auto to all my Friends and Family along with us when we need to look again.
A GREAT DEALERSHIP!I bought a 2014 Chevy Captiva on 06/23/2018. Unfortunately a month after I bought it found out the Shifter assembly needed to be replaced and was not covered under warranty. The dealership took care of it at no cost and gave me a rental. I will definitely go back there again for a car and recommend them to anyone.
Recently purchased a used Pilot from Tom. Our buying and delivery experience couldn't have been more enjoyable. We were very happy and impressed with the polite, helpful and knowledgeable staff. After the 3 hour drive home I noticed a vibration in the Pilot, and after diagnosing a faulty rear driveshaft I contacted Tom. Without delay, Tom returned my call and informed me that the dealership would provide me with a brand new shaft at no cost to me. I will say that Van's stood behind their vehicle and made me a very happy customer and we will definitely be doing more business with them as my wife is a loyal CRV driver.
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