The finance team needs better personnel that is customer oriented and not out for a commission. I really like my car but will not be doing further business with this particular dealer. I should have gotten out of there when I saw another customer lose it with one of the finance reps on the day I went to make my purchase. They put a new rep Carlos, who was begging for me to give them 5 stars, supervised by another guy who was his supervisor who was worse with less knowledge of the details on the plans he was pushing by the name of Andrew. Had to get consumer affairs involved in my case as they would not return my calls.
by SCMomma from Jasper County, SC
January 14, 2019
I previously owned the 2011 Sorento. Loved it so much, that I put 175,000 miles on it. I upgraded to the 2019 Sorento. Love the heated seats, dual climate control, the 3rd row will be nice when I have a car full of people, and I love the backup camera.
am very happy with my car thank you to the salesman Eddie has cars who was so honest and very helpful oh I forgot to all the team working very hard to get my dream come true, only one thing when the few fixtures of the car will be done :) thank you and yes I will recommend to all my friend and colleagues.
Reliable, comfortable, affordable, 5 stars!
by MomOf3k from Fort Worth, Tx
November 15, 2018
Drove my 2011 Kia to over 200k miles then gave it to my daughter and bought myself a 2015. It is super comfortable, has enough room for all the kids and you can fold seats down to help someone move. Versatile, comfortable, reliable.. love Kia!
Excellent service that started with Ben over the internet then Brian took over on the sales floor and helped me close the deal. They even got me the color combination I wanted (was not in stock) at the price I wanted. Enjoying my Sorento, thanks again guys!
Best gasoline mileage of any vehicle we have.
by William R. Lee from Rosenberg, Texas
January 9, 2019
Very comfortable. Plenty of room and, yet it does not feel like a big car. . Fun to drive and loaded with safety equipment such as backup camera and lane recognition warning.
Was shopping for a used car for my mother in law And Dylan was very patient and helpful in picking the right car and color. Transaction was smooth and quick will definitely be coming back.
Best value for a luxury SUV out there
by CrazyBiker from Fremont, CA
January 4, 2019
It has luxury quiet interior with luxury features and warranty at mainstream prices with great reliability. Can't get better than that and I crosshopped against XC-90, MDX and QX-60. It has the most efficient use of space with ample legroom for all 3 rows while keeping the exterior dimensions small and with good handling and easy to park/commute in. Only wish it had a bit more cargo space
This dealer has good deals and the staff is pretty friendly,i would recommend people to stop by and talk to wael ihmaid he works whit you on prices
by Elaine 452 from New Port Richey Fl.
January 4, 2019
This car has a bad problem when you step on the gas pedal the car feels like it stalls it like the gas is not getting to the engine, I had it at the dealership 3 times already they say nothing is wrong with it. I have almost been hit a lot of times.
Working with Brian was great. Told him what I wanted and he had me in and out. Took care of everything I wanted and was never pushy. I would recommend him to anyone.
Good family car
by MnLynd from New Richmond
December 13, 2018
I wish I would have got the 3rd row seating and power seats, but that doesn't taint my review. We use this car to haul our 18 and 19 year old daughters around on family outings (when they're home from school). It's the first AWD car I've ever owned and I love that it feels sturdy when behind the wheel. One change I'd make is that the storage up front seems cramped. Maybe I just keep too much there.
Even though my car was only in for some recalls I was treated very well. Our service guy, Mike was extremely helpful in getting my care done quickly and didn't push any other services on me, he did mention to me the the car needed an oil change and filter but since my daughter uses the car I was unaware of it. They offer you free drinks and food while you wait, even lunch sandwiches!!! If my daughter ever wanted another Kia, this is the place to come to.
The car has good power and rides smoothly.
by Fishfan from Watertown, CT
January 12, 2019
The leg room and head room are good for bigger individuals. I wish the driver seat was wider and didn't have the upturned flares on the sides. They are firm and can be uncomfortable on long trips.
Bruno Lee was an amazing sales representative. He catered to all of our needs and concerns. He gave his honest opinions and was also very translucent with me and my husband. The manager Sam was extremely wise and negotiated with the model and price of the car. Wilson which is the financer was very knowledgable and answered all of our questions. This dealership is a must go to place! This was our first time leasing and we couldn't ask for a more suited professional dealership.
by NSchultz from Hartland, WI
November 1, 2018
The car meets all our needs. I didn't need a model with a ton of bells & whistles but I do have some nice wish-list bonus items included & the vehicle was still a great price/value. sleek body style & smooth drive
My car shopping experience once again was excellent at Jack Daniels Kia. I have purchased 5 Kia???s now from salesman Will Ihamid, he is always fair and works to get the best price around. Jack Daniels Kia has always given the best prices around for a Kia. Top notch establishment.
had all the bells and whistles
by kye from prudenville, mi
January 10, 2019
loved this car, had all options, did everything but read you the paper. told you car was in lane next to you and now it needs to change the babies diaper. almost makes me want to have more kids
I should start by saying that the new owners management is doing an excellent job, everybody is friendly, and customer service is top notch, very nice atmosphere great energy, this is not my first visit to a Nissan dealership and i was highly satisfied, they go above and beyond for their customers, definitely coming back for my next lease in the future.
Good Quality vehicle.
by July from Spring Hill
October 24, 2018
Overall good quality vehicle. Good ride and comfort. Has all the necessary accessories. However, needs to improve on third row seating space and cargo space when using third row seating.
No advantage on MPG in the 4 cylinder engine compared to the 6 cylinder. Should only come in 6 cylinder.
I highly recommend Faraj, they are honest and sell quality used cars. I have bought several cars over the years from Faraj and trust that I am purchasing a safe and reliable car each time. The prices are great and the transaction always goes smooth. No hidden fees or nonsense. Mark and his father are a great team!
Thanks Mark for another great experience! You guys are the best!
by Mrs. C from Missouri City Texas
January 10, 2019
Love my vehicle and would purchase the same type of vehicle again. Several people at my church have a KIA Sorento and we call ourselves the KIA group.
I own a late model Toyota Tacoma and was in need of an oil change and some other minor services. An appointment was made at The Toyota dealership for three weeks away. After calling the Performance Dealership in Butler,NJ, an appointment was made and the Toyota appointment was cancelled. The service at Nissan for a non Nissan vehicle was nothing less than professional. Service Manager Tim Kelly and his staff were tremendous, including Ms. Popper.What a relief to know that friendly service is right around the corner. Thank you Tim and staff.
I like my Sorento
by Andrew from New Orleans
January 2, 2019
Good value for the price.
Best warranty out of all manufacturers.
Cheap maintenance cost.
Good gas mileage.
Good cornering stability for a SUV.
I???m so happy I came here! Ray was the best salesman I have ever dealt with! He was straight forward. He was honest. No surprises on those hidden fees some dealers hit you with! He was knowledgeable about the car I wanted and did his absolute best to get me the best price possible! I recommend anyone that comes here to ask specifically for him! Hands down best experience/salesman ever! Thank you so much Ray Like
Awesome SUV for The Money
by Dill99 from Vine Grove Ky
January 6, 2019
This car was nice loaded with tech features and safety features. Easy ride and drive plenty of leg and cargo room. Window tint was nice on windshield and windows. Good on gas and reliable.
We had a great time. Sevice was great by all the staff. Stop by just to see the lot. And we ended up with a great car at a good price. Thank you very much.
Still spacious for a Mid-Size SUV
by MIckey007 from Grand Junction, CO
January 1, 2019
Initially I was concerned about the Mid-size nature of the Sorento, but have become pleasantly surprised by its features and spaciousness. The telescopic steering wheel plays big role in comfortable entry and exit. The seat adjustments assist in multi-directional adjustments for maximum comfort. Good all-around visibility is excellent, too. Its peppy get-up-and-go gives it a sporty feel. A great car at good price, too.
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
Best car I ever owned
by Snow crystal from Stowe
January 1, 2019
This SUV has everything I need, plus some. Heated & cooled seats, reliable, comfortable, spacious, oversized sun roof, large cargo area and it handles well on snow & ice!
I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta
by Karenrr from New Bedford, MA
November 6, 2018
Wonderful family car. Third row seating for driving around the kids and their friends. AWD for bad weather. Backup cameras and parking sensors. Bluetooth connect.
I would recommend this place to everyone. Worked with Sam he made the whole experience of buying a car very pleasurable. He knew exactly what I was looking for when I had no idea, he was very thorough and I left with no questions!!
Both the 2014 and 2016 Kia Sorento's are the best
by JLG photographer from Walled Lake, MI
December 18, 2018
The Kia Sorento's Turbo -4 engine is a wonderful performer!!! The seats are styled and sized just perfectly too. The Sorento is a very comfortable and easy to drive and park automobile. My wife and I are eagerly awaiting to buy the 2019 model as our next car as soon as our present lease is up. We think that buying it is best for us.
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