Micheal was so helpful. He worked very hard to get us the deal we needed. Michael went above and beyond to make sure each part of our experience was perfect. I highly recommend the Kia place and Michael Blackwood.
I was very satisfied I had a trade that I was still making payments on they were able to help me get into a new car. And trade in mine they answered all my questions I had regarding my trade. It was the best experience I had thanks
Super accommodating and understanding. Highly recommend!
by ashleyB222 from DealerRater.com
December 4, 2018
My experience was exceptional. I had been working with the Paramount in Asheville, NC and Justin was more than willing to get caught up on my experiences there and whatnot. The car I was interested in was cleaned and detailed before I arrived and I did not feel rushed at all through the test driving experience (something I often felt when test driving elsewhere.) I never once felt a sense of frustration from the team and they were able to walk me through the process, step by step. I would honestly recommend this dealership and felt that all the sales persons were communicative and kind. Thanks so much for helping me!
This was one of the best experiences I have had buying a car. Dillon was able to help me get the exact Escape I had been looking for! The financing guy (I am sorry, his name is Escaping (LOL) me) was great too. I would definitely recommend this dealership and Dillon to anyone looking to get into a new or used vehicle. Thanks again guys!!
I had a great experience shopping and buying a car from this dealership. Joseph helped me with any questions or concerns. He was never pushy. He went above and beyond. I went to the lot looking for a car they had posted on their website but when I got there, I wasn't impressed with it. I ended up driving several of their other cars and decided on something completely different. The buying process took less than 30 mins. Everyone was super helpful and efficient. I would definitely recommend this business and these employees to anyone looking to buy a car.
by William Transkei Nancy bushway from 166 Cedar Ave Hudson nc
September 9, 2018
I bought one used car in excellent shape. Love it went back two weeks later to buy another car same exact vehicle one for me one for wife. Traded in our cars. Awesome awesome place to do business with. And when I want a different car in a couple of years I’ll go back to car lot. Thank you car lot you guys were great to do business with
I drove an hour to trade my Mercedes for a Lexus they had taken in on trade and although the negoations started out slow and we couldn't come to an agreement that night, Jonathon said they would try and get some clarification on the value of my car and get back with me the next day. So I drove home that night thinking Yeah Yeah Sure, Whatever. I'd heard that before. Sure enough though Jonathon called the next morning and after just a little bit more negoation we were able to come to an agreement and the deal was done. I drove back at that point and picked up the car. I say all that to say that even though they could not make a deal that worked for me that night, they kept trying to get me a deal I would be happy with. I've bought quite a few cars from the so called upper end car dealers in and around Charlotte and never has it been so simple and easy to just go in and purchase a car. Oh and by the way, during that night while I was waiting to hear back the price had dropped on the car on line and although they didn't know that. When I brought it to their attention thinking it would " No you've ask for to much already, the deal is what it is " But no, they honored it without question. These are just really good people to deal with.
So if you ever need a deal on a vehicle go and see Jonathon Arrowood. As they say " You'll be glad you did " But if your not go back and see them I'll bet they make it right.
This is a friendly, no frills, no high pressure sales tactics place to by a used car at across the board great prices. Ask for Tim he will work to get your deal done and get you financed even with bad credit. They won't leave you high and dry if there are any issues. I've been treated with care and respect after having an issue with my vehicle right after my purchase. They gave me a loaner and fixed everything free of charge.
by Ken Kaniff from Connecticut from Granite Falls NC
September 4, 2017
We had a great experience at "HUCS" from the time we walked in until we drove out. Gary McGill was hilarious and very helpful. He pounded the pavement to get us into the car we wanted and did so professionally...with a comedic flair you don't see very much. For once we had fun while searching for our next vehicle purchase. We actually got our vehicle for less than KBB valued it at and it has an aftermarket Roush supercharger that cost around 7 grand from Roush....and that's minus the installation. To say Gary got us one heck of a deal is being modest, he did amazing. I would recommend him to my grandma so to say I recommend him to you is apparent. Anyone who couldn't get along with Gary probably has a stick somewhere South and to the rear that is quite uncomfortable, seriously. I found the whole staff to be welcoming, friendly, and ready to serve. Ramiro Garcia was amazing at closing the paperwork out and getting us on the road. He was friendly and very open to conversation. He wasn't the usual tight lipped manager we have met along the way. Great guys to have met. Great day folks, great place.
Looking for a new car, and happened upon Hickory Used Car Superstore. As soon as i hit the door, i was greeted with smiles and it didn't take long for Alex Guthrie to find a car for me. Easy experience and excellent service! So happy with my new car and with Alex, Ken, and Ben's helping getting me in it!
Eddie Johnson was great, they even fixed my radio that was out of warranty. Sue McCloskey. I would highly recommend them to a friend. Eddie Johnson called and followed up after the sale at least twice to see if everything was ok. I have never had a car dealer do that.
We purchased our third vehicle from Cars Plus. Pat was so helpful and it was a very easy process. We will always get our cars from Cars plus. Thank you for being so honest and making it actually enjoyable !!
I purchased my car from keffer kia almost two years ago (wonderful experience) and I regularly take my car back there for maintenance (oil changes, tire rotation, etc). I have never had a bad experience with the keffer kia service department. They are always fast and thorough with servicing my vehicle. They continuously make me feel like a valued customer and I have never felt like they were trying to pressure me into unnecessary repairs/services.
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