I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Although the car we wanted didnt work out, the customer service was excellent. MARCUS is a STAR! He should be in management. I have brought many mercedes in the past. Carmax is turning the tide when it comes to purchasing vehicles. The best thing to do when you buy any car is to take it to another mechanic, and then bring it back to the place to be fixed within the warranty period. The Truck I purchased from them a year ago had a few issues but they did take care of it and I've not have any problems since. Carmax has set the bar high for purchasing returning and anything to do with cars. BRAVO!
Went here in search of a truck. Was helped out by a wonderful young man who had the truck pulled up front for me when I got there. Took me on a short little test drive and was able to work with me on getting to the payment I was looking for. The paperwork took no time at all compared to some of the other dealerships I had been to. Overall had a great experience here at Fontana Motors and will definitely be back for my next car! Highly recommend this place to anyone that is in the search for nice luxury cars at highly affordable prices!
They checked me in before I could get out of my truck with a I Pad and asked me to wait in the very nice waiting room. They sent me a text to ask if I would like anything. Within an hour the nice lady handed me my keys and asked me to see the cashier for my receipt and I was on my way.
Wow, this dealership is wonderful. My 2008 Kia Sorento was totaled. Should I also say it was still running even after.. I'm in love with Kia should I say people are sleeping on them. I went to a dealership in Perris and I understand they were doing their job but don't push me when I say no. When I wanted to see a car they couldn't find the key. I looked up the top 10 best Kia dealerships in so cal. How right it was, wow! I wasn't pressured and asked what was I looking for. Rick found the perfect car for me. He knew the cars features and programmed it to my needs. I wasn't even looking for a Sportage but he found that one that had everything. Then the team leader Rick made my deal very easy. I can't believe that the whole experience lasted less than 1.5 hours. I walked out feeling like I came up on a true deal. It's a month later and I am very pleased. I had a problem and one phone call to Rick fixed it at no cost.
Thank you to both Rick & Rick.
I dread buying a new car because I have always hated the process. NOT with KIA!!! No one harassed us or pressured us. The individuals we dealt with, Dan and Rachel were wonderful. They patiently answered are questions and they were a real joy. They went above and beyond what we ever expected. We absolutely love our new car.
Knowledgeable, courteous, freindly staff who go out of their way to make your buying experience a pleasant non pressure one. Very thorough in explain warrenties, buying options and car operation. Michael in sales, Jaime in finance and Fernando ( think tat was his name) sales specialist were outstanding. Highly recommend this dealership.
Mike and Mario were both very professional and knowledgeable in our recent purchase of our Sportage. I appreciate that we did not have to go through hours of negotiations running back and forth with "let me ask the manager", and that when we said what we were looking for we were not taken on any other rides (pun intended). We drove 90 miles to see a Sportage that was priced the same new at Citrus, as it was used in our local Kia dealer with less options and a year older. Mike pointed us to exactly what we said we were looking for. For the used Kia locally it was a game of "what price can we negotiate" and "what info can we get from you?". Oh yeah, and the "you are getting warmer and in the ball park " (with the price). Mike knew exactly how to answer our questions and provide exacting information. Gosh he has so much patience!! Mario was very mellow and not at all afraid ha! on the test drive. And was able to show us all the great features this wonderful vehicle had. Thank you to both!! You both do a super job!! We purchased above the vehicle we had originally come to look at they did such a great job!! And are super pleased with the car!!
Dealing with Hyundai of Moreno Valley was a refreshing experience compared to many I have had. Jay Saeed, Michael Jacobs, and the entire Hyundai of Moreno Valley staff were helpful, honest, and upfront through all steps of the car-buying process. We were not pressured, confused, or blindsided in any way; the entire staff are professionals and acted like it. I got a good deal as well. We had to wait a little longer on the day of the sale, but everything was completed in one day (unlike some sleazy dealers who will make you pay more after the deal is done). I highly recommend this dealership. I will certainly be back when I look for another car.
I am usually skeptical about small used car lots but I went in to see a used AudiTT. The saleswoman was very friendly and wasn’t dismissive about my financial circumstances. She and the owner tried to get me financing but it didn’t work out for my budget. The owner is a really nice guy and gave me advice on how to help my credit score so that I can get a car in the future and he talked from his own personal experience. Very nice people!
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