Very nice facility and staff and had exactly what we wanted and got us in the payment range we wanted ! Will recommend them to anyone looking to purchase a new or used vehicle and will be a return customer.
Best car buying experience I've ever had with Paul Duckett! I will keep my business with this dealership and Paul! Definitely recommend for anyone who is searching for a used car! Go see my boy Paul Duckett!
This was my, and my husband's, first time financing a car and the people here made it so relaxing. The sales and financing team worked with us to get what vehicle we needed within our budget. They were definaty worth the two and a half hour drive! I will recommend anyone I know looking for a car to go here and we'll look here first with future purchases.
I had been looking to purchase a Ford Edge for about 6 months and I do my homework when spending that kind of money. I found a good deal at Mark Moats and even drove nearly an hour to test drive it. I worked with Phil Hagelberger who has years of sales experience and knowledge. Phil was not pushy and I fell like I got an honest deal unlike some of the other dealers I had dealt with when looking.
Drove 3 1/2 hours to Stykemain Chev. to purchase a vehicle. The majority of the sale was completed on line. I used my own Credit Union so the dealer had minimal work completing paperwork. Eli and Jesse made the experience fun. After the purchase and drive back a few items needed to be addressed. They took care of it in a quick manner.
I asked about a vehicle I wanted to purchase and he told me that it had one accident and history of the vehicle. Although I didn't purchase my vehicle from him, I appreciate his honesty in allowing me to have all the facts before driving an hr to get there.
I bought a 2016 Ford F-150 from Jim Schmitz back in early July. I recently had the brakes replaced with new rotors and had to work done by my mechanic in the town that I live in. I contacted Jim Schmidt about this problem and they have taken care of over half of the bill or paying for the parts and they realized it was a mistake on their part work should have been done originally and they made it right with me I am writing this review into cancel out the other two because they came forward and made it right with the customer( myself).
by KATHY_CRITES2007Harleyrose2018 from DealerRater.com
December 1, 2018
Dennis Recker is one of the best sales reps, I've gotten two vehicles through him, he and the team has made it so easy to work with Ford. They made my time important , always making sure I had all the info that I needed on the autos I wanted. I would send any family member and friend to then.
I have had bad experiences at dealerships in the past and have stayed away from them but my experience here was completely different. The salesperson Don was a very honest and straight forward Salesman. I can definitely tell he has been doing this awhile. I also bought an extended warranty and so glad I did with the high cost of parts and labor anymore. It gives a person peace of mind. I would highly recommend Northtowne Motors in Defiance. Will buy from them again in the future.
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