Had a great experience buying a used car from Steven after my car was totaled. He was very helpful and not pushy at all like some other car salesman I had encountered. He was very transparent and put up with my many questions like a champ!
Perfect car beside problems with the tires and the
by Michelle51 from Saint Louis
January 3, 2019
The care was perfect besides problems with the tires all the time and the its loud when I start it up .. Why is it so loud ? I have ask several times why but no answer at service
Sophie was great and I love my new Kia Forte! Thank you so much again Sophie! Would definitely recommend her and this dealership and buy from again
KIA Sportage - great vehicle for the money
by 2018 Sportage owner from Atlanta
January 14, 2019
The base 2.4L GDI engine has plenty of pep. The vehicle rides well fully loaded (no change in suspension, handling, acceleration, etc). I would recommend this vehicle to anybody looking for a compact SUV (who has no need for a third row of seating).
My only frustration has been the difficulty of adding fog lamps. There is no wiring harness provided from the factory. This makes it impossible to have a true factory installation integrated into the steering wheel controls. It also makes an aftermarket installation expensive, as well.
My Wife and I were in the market for a new vehicle, and after stopping at many dealerships (leaving unsatisfied) we found ourselves at West Herr Kia in Orchard Park, NY. We had the pleasure of working with a knowledgeable, enthusiastic representative named Luke Churik. We received a phenomenal education on the multitude of vehicles available to us, and a thorough explanation of the processes mitigating the trade in of our old truck and the purchase of a new ride. I can honestly say that this is the first time I’ve left a dealership having COMPLETELY enjoyed every facet of the operation. All too often you walk into a dealership excited to complete a rather significant transaction, and are immediately turned off by an interaction with a cheesy, want-to-be professional salesman who thinks that their cheap suit makes them the absolute authority on all-things-automotive. Not at West Herr. Thank you Luke for great a great experience. This place has a great inventory (I mean great. West Herr has a multitude of dealerships right in town which can deliver pretty much and brand of car you’d like to check out) knowledgeable employees, a prim and proper facility... A++
SECOND KIA I OWN
by TEDWESS from LADYSMITH, VA
December 21, 2018
JUST AS RELIABLE AS MY 2007 KIA SPECTRA SX. GOOD MILEAGE PER GALLON, PLENTY OF POWER. LOTS OF LEG ROOM BOTH FRONT AND BACK. CONVENIENT TOOL TRAY IN THE BACK
Fantastic experience at West Herr Kia! Amanda and her assistant Matt were extremely accommodating and made the entire process both quick and easy! Highly recommend West Herr when looking for a new vehicle!
Best car for price
by Jduv8 from Wichita, Kansas
January 4, 2019
As far as the amenities you receive with a Kia Optima, this car provides you with the most bang for your buck hands down. Extremely satisfied so far.
Best car buying experience I have ever had!!
I am glad I found this dealership because for the past 25 years of buying cars, I have never found a dealership that has the high quality employees like West Herr Kia does as well as an inventory of equal value. Yes, I am very happy with this dealership and absolutely I will return and tell my friends and family to do the same. The honesty and integrity that the staff members that assisted me during my purchase is unparallelled. I have to say a big thank you to Mike Budniewski, Tom Woelfel, Heidi Gebler and Chuck Hardy, who all helped make this car buying experience so easy & comfortable!!
Best car I ever owned
by Snow crystal from Stowe
January 1, 2019
This SUV has everything I need, plus some. Heated & cooled seats, reliable, comfortable, spacious, oversized sun roof, large cargo area and it handles well on snow & ice!
Went in to trade in my car and I was greeted with a smile and an abundance of help! Ronald Kowalski was a top notch salesman!! Great to see a sales team work together like that! From the sales manager all the way down the line, I have no complaints. Many thanks Ron and the West Herr Kia team!!
Love the 1st one so much we got a 2nd one
by Densie from Kingston Ma
January 14, 2019
We love it, the ride is smooth and it has lots of nice features. The interior of the car is very user friendly and comfortable!
Rob Moore helped me find a perfect new sportage! I love it. I'll be going back to Rob and West Herr for all my future car needs.
15 Kia Cadenza
by Not Kia Krazy! from CHERRY HILL, NEW JERSEY
August 21, 2018
In general the car isn't too bad. I bought CPO and thought that meant something like it used to. It proved me wrong a few times over. Purchased a bit over a year ago, the first week, taken back for AC repair and power seat. Recently for belt tensioner that made a ton of noise.
Needs tires already as the new ones that were put on before purchase started to warp and cup about a month into the car.
Everything was great. From working with Mike the manager and Andrew Garrigan they were patient and took the time to answer all the questions that I had and helped me make a great decision!
Great car for the investment
by Thom2154 from Santa Rosa CA,
January 11, 2019
Nice design, great mileage from a reasonably priced, nice size sedan. The c ar lives up to its reputation and provides a good styling, comfortable ride with great economics. Up to 40 MPG on the road and average in the high 20s around town.
I WENT IN LOOKING FOR A NEW KIA FORTE AND LEFT WITH A CERTIFIED KIA OPTIMA. TONY CHIMERA AND HIS TEAM GOT ME SO MUCH MORE OF A CAR THAN I EVER THOUGHT I COULD AFFORD! THANK YOU GUYS YOU HAVE A CUSTOMER FOR LIFE.
A small sedan - both sporty and classy!
by Realtor Ed from Washington DC
December 18, 2018
I have a Forte with the larger engine option and the 'sport' package upgrade. Many other competing brands couldn't give me what I wanted: 4-wheel disc brakes, a powerful engine, leather seating, sun/moon roof, alloy wheels, fat tires -- all in a car that still looks like a classy little sedan, and not like some gaudy 'sports coupe'.
My husband hates the stiff 'sport-tuned suspension' but as a driver I feel like this car is *really fun* to drive. When I have to drive other cars with softer suspensions, they now feel vague and slightly hard to control. I would recommend this car to any one who (a) likes to drive (b) likes good value (c) wants a small urban sedan that is not a micro-car. I would also recommend buying a car like this with options/upgrades -- the basic Forte model looks and acts a little frumpy, compared to mine.
Rob Moore helped me find the perfect new car. He was patient, helpful and knowledgeable. He made the whole buying process worry and hassle free.
Kia should be the new Mercedes
by Joel from Pasco Washington
January 3, 2019
It performs phenomenal drive like u are hovering on clouds picks up quick and inside or lord it’s like I’m driving something foriegn and the pano moon roof oh it’s to die for heated steering wheel I just wish it had remote start that would be the real cherry on top
This car has body damage however the interior is in mint condition, still smells new. Unused floor mats. Always kept floor liners so original carpet is also in excellent condition. I was told by body shop that he could get two doors for about $800.
I went from a 2014 Chrysler 300 to this car and I can say it is way better and more reliable. More gas efficient and faster! People think it is small inside until I let them get in and the say "Wow". I love my Kia Soul!
This car was very surprizing. Performance, styling, comfort level has met or exceeded expectation. When compared to similar models of others makes the Kia Sorento was by far the best value for the money.
This is a great dealership all around! Ryan Stuber was our salesman and was extremely helpful and knowledgeable. We leased a new Explorer and love it.
by SCMomma from Jasper County, SC
January 14, 2019
I previously owned the 2011 Sorento. Loved it so much, that I put 175,000 miles on it. I upgraded to the 2019 Sorento. Love the heated seats, dual climate control, the 3rd row will be nice when I have a car full of people, and I love the backup camera.
#Ask4coach! John Madden is your go to guy! He worked with me in such a great way! Not pushy, not overly professional. He was all about what’s best for me! I made the transition from leasing a Honda to leasing a Nission and he made this transition so easy! His customer service skills are one you will not forget and one you will forever appreciate. #Ask4Coach
Its got it all for lower $ than other similar SUVs
by ksdp from Williamsburg, VA
November 17, 2018
Nothing fancy about it, just all around great practical car - good size(plenty of room), lots of features & good lower KIA price, saves sum Buck$ !
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