My Wife and I were in the market for a new vehicle, and after stopping at many dealerships (leaving unsatisfied) we found ourselves at West Herr Kia in Orchard Park, NY. We had the pleasure of working with a knowledgeable, enthusiastic representative named Luke Churik. We received a phenomenal education on the multitude of vehicles available to us, and a thorough explanation of the processes mitigating the trade in of our old truck and the purchase of a new ride. I can honestly say that this is the first time I’ve left a dealership having COMPLETELY enjoyed every facet of the operation. All too often you walk into a dealership excited to complete a rather significant transaction, and are immediately turned off by an interaction with a cheesy, want-to-be professional salesman who thinks that their cheap suit makes them the absolute authority on all-things-automotive. Not at West Herr. Thank you Luke for great a great experience. This place has a great inventory (I mean great. West Herr has a multitude of dealerships right in town which can deliver pretty much and brand of car you’d like to check out) knowledgeable employees, a prim and proper facility... A++
Fantastic experience at West Herr Kia! Amanda and her assistant Matt were extremely accommodating and made the entire process both quick and easy! Highly recommend West Herr when looking for a new vehicle!
Best car buying experience I have ever had!!
I am glad I found this dealership because for the past 25 years of buying cars, I have never found a dealership that has the high quality employees like West Herr Kia does as well as an inventory of equal value. Yes, I am very happy with this dealership and absolutely I will return and tell my friends and family to do the same. The honesty and integrity that the staff members that assisted me during my purchase is unparallelled. I have to say a big thank you to Mike Budniewski, Tom Woelfel, Heidi Gebler and Chuck Hardy, who all helped make this car buying experience so easy & comfortable!!
Went in to trade in my car and I was greeted with a smile and an abundance of help! Ronald Kowalski was a top notch salesman!! Great to see a sales team work together like that! From the sales manager all the way down the line, I have no complaints. Many thanks Ron and the West Herr Kia team!!
I WENT IN LOOKING FOR A NEW KIA FORTE AND LEFT WITH A CERTIFIED KIA OPTIMA. TONY CHIMERA AND HIS TEAM GOT ME SO MUCH MORE OF A CAR THAN I EVER THOUGHT I COULD AFFORD! THANK YOU GUYS YOU HAVE A CUSTOMER FOR LIFE.
I dealt with Joe Maloney. Excellant quality service and a genuine desire to squire my business. I was coming off surgery and was unable to get into the dealership. We handled 95% via email. When I was able to drive we completed the process in 2 days. I am now driving my new Malibu and thanks to Joe could not be happier.
Keller Chevrolet and Joe Maloney
This is a great dealership all around! Ryan Stuber was our salesman and was extremely helpful and knowledgeable. We leased a new Explorer and love it.
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