I went in to look at a specific car to see if I would like it in person. Turns out I do! Alex greeted us right away and made the process very easy for me to come to my decision. My payments and total price were made achievable to me plus I received way more for my trade in than I thought I would get. He even answered questions I faced on the upgraded technology via text a couple days later.
A week ago I had gone on-line and requested quotes from various dealerships, not knowing exactly what I wanted but there were things that were important to me. Saturday morning (at an appropriate time) Joe Reid called to find out how he could help me. I told him what I was looking for in a vehicle and he had a couple of models in mind for me to check out, so I told him I would meet him. Mind you I had a list of dealerships to visit and passed a couple on my way to meet with Joe, but I had made a commitment to meet him first. The car I was currently driving was 18 years old and in good condition, but I was ready for something new! My last experience with a dealership was about twelve years ago when my son was 16, and it was so horrible that I never wanted to go back.(That was in the east bay) Joe Reid was so nice and explained everything so well, that to be honest....I didn't want to go anywhere else. We went for a test drive in a model that suited my needs. Not once did I feel pressured to purchase something more than I needed or to commit to something that I really couldn't afford. Not for a moment did I feel uncomfortable, in fact every part of my buying experience went so well that I almost thought it too good to be true!! With-in a few hours I drove away in my brand new Hyundai Kona right off the show room floor!!! I love my new Kona and I would recommend Manly Hyundai to anyone whether they are buying their first car or their last. I also want to thank Hasan in financing for being so nice and understanding when it came to making sure I knew all the warrantees available to me and what I could afford. Thank you, Thank you, Thank you!!! Michelle Oda
Made the car buying process quick and easy! Saved stress and money. Everyone that helped was amazingly friendly and informative. We ended up saving money by trading our car and getting a brand new model.
Al helped me out and he was great. He found the pickup I wanted with great added bonuses in the trim package I wasn’t expecting. We have been going to Silveira for nearly 20 years when buying a new vehicle. Customer satisfaction has always been Silveira’s number one focus, and it shows time and time again.
Brian was accommodating and just a good guy. A lot of people have an unfavorable opinion of car salespeople, rest assured, with Brian, you don't need to worry. He listened, he cared, and he gave me a great deal.
This is the second car I have bought from Dan at Jim Bone Kia. He has always made the buying process so easy for me, I feel like he is genuinely trying to help everyone out! Super awesome guy, not annoying or sleazy like most and makes you feel comfortable when dealing with such a large purchase! Thanks Dan and everyone else at Kia I will def continue being a long time customer!
We had a great experience at Jim Bone Kia in Santa Rosa , California . Not only did we get a chance to go over all the available inventory , there was absolutely no pressure to buy anything . When we finally settled on the mode we wanted , Our salesman was very helpful getting us the deal we could live with and in no time at all , we were on our way in our new car.
I had a great experience buying a new car from the Jim Bone staff. Jim himself even helped us out and gave us the best possible price on getting exactly what we wanted. Dan Z. was the best. He really looked out for our best interest in getting the most rebates. No pressure and made it the process easy.
The complaint I have is: First I wanted a NEW CAR. The paper work I received I was told the car I was to receive had 11 miles on it. When at the car I received had 107 miles on. Yes the dealership that it came from was 30 mile away, but I guess it was a car people test drove. I thought it was going to be a zero mile car. When they delivered it , it had scratches and a few deep ones. It also was not detailed. So I had to drop it off to go back to the body shop for the scratches to be repaired and have the car detailed . The car looked like it had been in the weather for awhile. Jose Aristonda is an asset to the company. He defused the situation. Russell Gussman the manager was not in the office the day I got in and I left him a message for him to call me.
But I'm sure when I get the car back I will enjoy it.
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