White Marsh CarMax treated me excellent. After being married for 34 years,I had never bought a car on my own. My husband had done all the dealings for all our cars. He passed away 11 months ago. It was certainly a big life issue for me. My salesman Zack was very professional and not pushy at all.My daughter has dealt with Carmax for her cars in the past. She convinced me to try them. I can say I was not let down in any way. I traded my car and bought a 2016 Toyota Rav4. Very low mileage and like new.Drives so smooth. If I ever need a car in the future, Carmax will be my place to shop. Thank you for making my First Car buying experience a pleasure.
Amazibg design...hottest suv on the road
by Romeo from Staten island ny
September 20, 2018
Hottest suv on the road, but electronics is from 2000?s. Very outdated. Also alot if issues. Had suspension fualt 3 times, had dealer replace it a bunch of times, and car was 3 months old with 3k miles on it.
I’ve been eyeing this vehicle for years and the stars finally aligned and I am lucky to own one of these amazing vehicles. The Supercharged V8 is so powerful and one of my favorite things to do is to hear the VROOOM when it starts up. Comfortable ride and sharp appearance inside and out.
The only quirky thing I’ve noticed has to do with the glare on the touch screen on a sunny day. I wish there was a way for it to auto adjust like my BMW did.
As soon as you walk in to the place you feel like royalty. Its Awesome inside and they helped me buy my focus more than the ford dealer did. I will be back Bryan to buy my daughters car when ready Thank you !
by Jfturner from Roanoke VA
January 8, 2019
I have only had my Range Rover for a short time but I love it. Very smooth ride and the interior is very luxurious. Was considering the supercharged V8 but the V6 has plenty of power, especially mid range. I have owned Tahoe’s, suburbans, Escalades, denalis and the quality and workmanship of the Range Rover is unsurpassed. I bought mine certified preowned which I would definitely recommend when buying a used one!
Skip Tate was amazing to deal with. After calling and leaving a message at 4:43pm Monday January 15, 2018, i promptly received a call back and within 30 minutes the total number were discussed with me on the phone. By 5:30pm the price I had in mind was agreed to with the management team and by 6pm Skip was able to work with Finance to beat the financing rate published by my Credit Union. At 8pm I was at land rover signing off the last few documents and 8:45pm out the door. Skip and the team went above and beyond to ensure the deal was closed and i left with the car. Will always recommend the smooth no story telling sales pitch and informed set of sales representatives to all who are searching for a new or used car. Highly recommend this dealer and please ask for skip.
sexy, stunning vehicle
by RRDude from Tulsa
January 4, 2019
incredible car. great attention to detail. powerful and comfortable. would keep it forever if i could. only downside is expensive top servive and repair if needed.
Frank Elizondo is an excellent salesman. I first became interested in the vehicle a couple years ago, but wasn't ready to buy until recently. Frank made a good impression on my first visit to Jaguar Land Rover. I stayed in touch with him, and when it came time to buy, he made everything work out smoothly. He's very courteous and knowledgeable. Excellent experience and I highly recommend JLR Annapolis and Frank in particular!
This is the best SUV you can get
by Rover Convert from Chicago, IL
January 6, 2019
Obviously the Range Rover is the coolest looking SUV on the market, and it has all of the European feel and quirkiness you could want. Is it the only European SUV actually made in Europe? Anyhow, what are these poor quality ratings all about? My prior vehicle was a Touareg TDI, that thing was in the shop 20+ times by this point (30k miles). This has gone in once for a software update to fix a false DEF fluid warning. That was bad as it sort of left me stranded, but otherwise problem free for 30k miles. One complaint is the bottom of the seats are a tiny bit narrow and on long trips becomes uncomfortable. It is possible my big butt is to blame for this one.
Overall great team at JLRA Annapolis! Have bought several vehicles from Robert Carter - the best around! Knowledgeable, courteous, and fair to work with. Works hard to find the right car for you, whether on their floor, or bringing it in for your specific needs. Will be back again for sure!
Car is pristine
by RC from MIAMI
November 6, 2018
Great value for price, brakes just done, paint is like 1st day, a must see, only 1 owner, very well maintained, all services done at the dealer.
We were met by Robert Carter on a snowy Saturday afternoon. He couldn't have been more helpful and was extremely knowledgeable. The experience of test driving went so well. Both my husband and I drove the vehicle and were thrilled with it. The decision to buy that day was made and the process of purchase went without a snag. The other staff members, Skip and the Finance Officer were awesome as well. They even gave us $5.00 for the toll home when we realized we only had one E-Z Pass. Will never forget their kindness.
I highly recommend this car!
by KB from Denver, CO
October 22, 2017
I currently own 2 Range Rovers (2015 Sport and a 2016 Range Rover) and I haven't had any problems with either of the cars. I'm thinking of trading my 2015 in for the new Velar!
Had a terrific experience. This is my second purchase from them. Looked at stock on -line, chose vehicle of interest, easily submitted credit application and the dealership responded the next day. I spoke with Robert and old golfing partner and friend who led the charge and got approval the same day. The vehicle is everything I wanted and am very satisfied with entire staff and process.
A Luxury SUV that is great in almost every way
by Micheal S. from
September 2, 2017
This is a really good SUV, and I was able to get a good one for 150K. It is very comfortable and has many good features, but does break down some, so it isn't very reliable.
I've been a Customer at Juguar Land Rover West Columbia for many years.
I've always received top treatment and great Customer Service.
Steve (Sales Manager) Gary (Salesman) and Kevin (Service).
Great guys, great Service.
by rsarvr from rhode island
July 28, 2017
after the first test drive, i knew it was for me. love the exterior and interior styling, the performance, and all though range rovers are somewhat known to be unreliable, i have never had an issue. could not recommend this car enough.
Alex Newson was a young guy, but the best guy. Man this is a long review lol, but he's worth it. When you have time, ask for him.
Very good reliable SUV
by Bob from New York
June 20, 2017
I don't like the rear view cameras actually it seems like very poor quality cameras we bought two trucks same day they both have the same issues. Actually it seems like no point of having the cameras as you can't see nothing . So I think if you could build the car then you should put the good quality cameras too. I have Honda and Mercedies GLE their cameras are 100 percent better than Landrover. So see what you can do to improve. Thanks
Ready for me at arrival; loaner available; performed service; good communications.
Best looking luxury suv
by Rover1 from Plantation
July 8, 2018
I have the diesel hse full size. Great gas mileage. Not loud or noisy. Beautiful interior and fit /finish. Only problem is the lack of horsepower. Good torque to get you going but not a lot of power to accelerate once youre travelling at speed.
Syed was awesome. Very professional and efficient. Got a preowned Tesla which are hard to find. Super clean. Runs great. There was only one key but they brought the second key in the next day. Highly recommended!
Looking forward buying my first Sport Range Rover
by Moveslykejaggar from Howell,NJ
April 25, 2017
Looking forward buying my first Sport Range Rover as it would give great pleasure for my family a well
I had a wonderful experience at this dealership. I was purchasing my first car and have rough credit but Bazz really worked with me and worked for me to help get the car I wanted. He was very nice and polite and even went out of his way to find an iphone charger when my phone died. The finance Manager Mark looked out for me and genuinely cared about helping my credit to only go up from here. I will def be telling everyone I know about this dealership because they really helped me out in purchasing my 2016 VW Jetta!
Meets all the needs I had when buying an used car.
by EManuel from Oakland, CA
March 30, 2018
I love my car and the good thing about it is it feels like it’s brand new. After the guys did some detailing, the car was sparkling.
I purchased the Range Rover Long Wheel Base Autobiography and have yet to see a better SUV. The airbag suspension rides beautiful. The handling is amazing, I drive it like it is a sports car. The whole vehicle drives like a dream. It is an expensive car.. but you get what you paid for.
Steffen was extremely knowledgable and very eager to help at every turn even after the deal was closed.
by janneblackburn from virginia beach, va
October 21, 2018
car was amazing, fun to drive, spacious and comfortable. It was a great time to own this car. Would recommend this car to anyone that wants luxury and fun
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