Replacing my review titled Be honest with customers. Cars.com doesn’t allow for easy removal or update of reviews. I fixed the issues with the car at my own cost. I had got the car at a good price anyway since when bought new it’s a car that costs over $100k. So I accept that, and since car drives great after the repairs think it’s appropriate to revise the ratings for Imperial Highline.
I came to the dealership not even in the market for a car. Our car was in for service and we had a rental for a week, which I naturally fell in love with. I decided I loved it so much that I"d check out some of the other models and when I did so, Colin Unterkofler introduced me to the car I ended up buying. I not only love my new car, but I ad such an amazing experience working with Colin while purchasing it - he's friendly, down to earth, easy to chat with, and really cares about what your concerns and needs are when it comes to your vehicle so that you are sure to walk away with what you need. I never felt pressured into choosing a vehicle, and felt comfortable that I had seen all my options before making my decision. I walked away thrilled with my choice in both my vehicle and my salesman! I couldn't recommend either any more.
Gavin Kassiri approached my husband and I immediately and promised to take good care of our needs. He delivered 100%! Tyler in financing was great also. This team is dedicated to making the deal close smoothly and in a timely manner. Great job guys!
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta
I recently came to this dealership to purchase a used Mercedes Benz from Andy. He was very informative and educated on the overall process. He kept me abreast each step in the sales process. His positive and genuine demeanor made this an exemplary experience. I am confident that I would not have received a better quality car for the price or better customer service at any other dealership. Ellie in the finance department was also very knowledgeable and helpful. Thanks Andy and Ellie!! - Lena
I came in and the staff was pleasant and very welcoming. Gavin Kassiri exhibited phenomenal expertise and customer service skills. He was also very helpful in making sure that I got the vehicle of my choosing. We need more car salesmen like him. Thank you so much Gavin for the exceptional experience!
Gavin Kassiri made my buying experience much more personable and accommodating. We looked at a few different options and never felt pressured into purchasing the more expensive vehicle with more options. Rather, it was about which car was suitable for my needs and wants. Gavin addressed all of my questions and concerns. I let him know what my number was, and we tried to get as close to that number as we could. Once I purchased the new car, Craig was kind enough to spend an hour going over all of the different features and tech interface with me. He made learning how to use the system much more understandable, and was able to simplify it in a way that I could continue make adjustments. Overall, it was a great experience, and I would purchase from Rosenthal again. Be sure to ask for Gavin if you're in there shopping for a new car.
Gavin was amazing to work with. He explained everything in detail to us about the Discovery Sport and addressed all our concerns. He is very professional and knowledgeable. If you planning to visit the store , make sure to ask for Gavin.
Going to purchase my car was the best decision i ever made. The quality of the car and the people so friendly and appealing to the customer its really a pleasure to buy a car from such an amazing place. I definitely recommend HandR for there best service you will ever recieve
Great sales experience from MO and the entire Land Rover of Alexandria staff. Mo showed my wife and I approximately 3 vehicles total and we switched one after signing the paperwork the next day for a different color. Not even a compliant. I highly recommend this dealership. Look at their leasing option if you are like me and like to change vehicles every three years its the best bet. I always tell me wife that we are only renting the vehicle.
I worked with Elie Gerdak and he was a pleasure to work with. From start to finish it was a breeze. He was extremely knowledgeable about all things Porsche. I???ve owned Porsche???s for almost 25 years and never had this level of service by my local dealer. I had to drive over an hour to get to Porsche Arlington but it was worth the experience.
Kareem has always been terrific, really impressive!
by Dennis K from DealerRater.com
December 4, 2018
Best experience ever with Kareem Just bought a great 911 C4S at a pretty fair price and got a very pleasant experience with Kareem Everything went really smooth and we were done very quickly Highly recommend him and Porsche of Arlington
Khalil is a terrific Land Rover/Range Rover Sales Consultant. He is professional, experienced, and has a soft/no pressure approach to the vehicle purchasing process. I strongly recommend him for a personalized buying experience. Most notably, after the sale was made, he followed through with me on several different matters. The buying process took way too long partly due to the fact that they had a relatively new financial officer, and partly to the fact that their office technology looked to be very dated.
Tommy is such a wonderful sales man. He saved me from going back to a headache. This is the second car he has helped sell me and I couldn???t be happier. Please go see him if your in a sticky situation. He will do what???s best for you. I promise.
Just bought a 2014 BMW 335i Xdrive from Platinum Motorcars. The process was about as painless as possible. Raj the salesperson I dealt with was super straightforward and helpful. I never felt pressured and was about the simplest purchasing process I’ve dealt with. I would definitely recommend to others and would come back in the future if I’m in the market for a vehicle.
Awesome service quick process working with raj and max was a great buying experience! We felt more like friends than customers, and there was no pressure to buy. i love my new jaguar thank you platinum
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