Mike is extremely knowledgeable about Mercedes models. He is very prompt with questions and responses and follows up. A pleasure to deal with. The two vehicles I was pricing out were competitive nationally.
Amazing service! We drove from Northeast Wisconsin to purchase our X5 here...and we???re so glad we did! Rolly Davidson made the experience easy as possible and quickly welcomed us to the Knauz family. Thanks for the five star service. I plan to come back for future purchases and would recommend this dealership to any of our friends and family!
I recently bought a BMW X1 recently from Knauz and Rolly Davidson assisted me and was so professional. He was calm and did not rush my decision. He was informative and positive. Thanks Rolly for giving EXCELLENT service and recommendations!!! Anne Hazen
We made the decision to drive from West Michigan to Knauz after the poor experience we had at the BMW dealership in our town. From the beginning when I inquired online about an X4, Yale was so helpful and friendly. The dealership was able to get the car ready quickly so we could come see it on our days off. Yale kept in touch and sent us pictures and assured us the car looked great so we wouldn???t be wasting our time driving there. When we saw the car, we were amazed, it looked brand new! Yale went on the test drive with us and was able to explain all the features of the car (something that didn???t happen when we did a test drive in Grand Rapids). When it came to buying the car, Yale showed us all the comparables and Knauz had the best price, but they even took off a little more for us driving all the way there. The financing process was great and no pressure to buy extra warranties, products, etc like had happened with our last used car. They even kept our car overnight (covered up inside!) and had a BMW genius meet with us the next day to set our car up (nav, phone etc) for the ride home. We can???t say enough about the great buying experience at Karl Knauz and everyone we worked with there. We will keep them in mind for ours and family & friends next BMW purchase!
I came here (a long way from home) based on so many positive reviews of this dealer. I read the reviews and many were of Roland (Rolly). I just went in and asked for him. Great experience with him. No typical car dealer BS. Willing to work the numbers on both the trade in and the purchase. Very fair. He and the other personnel went out of their way to exceed my expectations. Loyalty just started with Rolly and Knauz.
I just purchased an X2 and my experience with Bob was fantastic. Everything was quick and efficient. Yale contacted me to find what options were important for me and had everything prepared for me when I arrived and made the entire process very quick, streamlined and efficient. Scott and Doug were very helpful and a pleasure to finalize the process. overall a wonderful experience
I was searching for a lease on a new BMW, as a returning customer my present BMW lease was coming to an end. I had multiple conversations with with the another dealship in which I had purchased 2 other luxury vehicles within the last 36 months. I was met with slow to no return calls, emails, and poor customer service. I was also told that my car of choice and price point was a long shot at best and was unrealistic. Frustrated, I had a friend who connected me with Bob Geisheker of Knauz BMW. Bob was OUTSTANDING! Not only did he quickly reply to my request, but he offered me multiple options to meet my need and price point. He did this within 7 days, along with his expert team members Doug Kemp and Spencer Parker, Bob had me in and out the dealership with an hour. As a busy professional with limited time and specific expectations, I am sold on Knauz and Bob Geisherker. It was the BEST experience I have had with a luxury dealer.
Extremely pleased with my experience with my BMW X3 purchase at Knauz. My advisor, Bob Geisheker, was knowledgable and helpful. He wanted to put me into the vehicle that best fit my needs and price point. The negotiation was low key, and along with the current rebates, I came away a very happy customer. The car delivery process was excellent. I know I can contact Bob or any other employee of Knauz and know they are looking out for me.
We will always buy from Jidd. We have now bought 2 vehicles from Jidd and we won't go anywhere else in the future. They are friendly, helpful, good prices - great experience! Go to Bashar - he helped put us in our first Benz last night!!!
My salesman, Brian, was extremely helpful, knowledgeable, and courtious. He understood our needs. This is the third vehicle I have bought from him and will do it again, and would refer him to my friends and relatives. The dealership is also impressive.
It was very good experience, Salesmen Igor helped me in a very professional maner. I truly can say this was great car buying experience.. Jessica in costumer service did great job, I felt like in my own house . Thank you JIDD family..
Always greatest buying experience!!! I always feel like I am a family. Mario and Narcis helped me every time! They are the reason I will always buy VW !!! If you need great price, great service and the best buying experince Autobarn Evanston is the way to go! Thank you so much Mario and Narcis!!!
I always come to Mazda Autobarn Service since purchasing my CX5 from the Autobarn dealership and I've always been very satisfied. Reena Parmar is my Service Advisor and I've also received excellent customer care from Clare and Jason. My car is in tip top shape and the team here goes out of its way to provide great service.
First time buying online. Great communication throughout the whole process made me very comfortable with my purchase. I will recommend them to all my friends.
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