You only have one time to make a great impression. I was really impressed with dealership! I would recommend Chauncey Kuykendall! He was very helpful and he will do what he can to ensure your visit is pleasant and not a waste of time. And more importantly you drive what you like and more importantly what you want!
I purchased a used car from Grand Motorcars on 11/29/18 and I must admit it was a great experience. The entire staff was very friendly but I was to take time to single out Janice Curry. Janice was patient as she worked with me and provided answers to all of my questions/concerns. She certainly made my buying experience very pleasurable. I???m excited to drive away in my new used car. I???ll be back to purchase my next vehicle. Thank you!
This was my first time buying a car, and from the minute I stepped onto the property Janice and the entire team at Grand Motorcars made me feel comfortable. Janice was knowledgable about the cars that I was interested in, but did not pressure me into making a decision, which was great for a first time buyer. She asked questions and made sure to better understand my interests so that we could both walk out the door satisfied. It was an easy and stress-free process thanks to Janice and the Grand Motorcars team.
I love this dealership! The entire staff is very friendly and also very knowledgeable! I had the absolute pleasure of working with Jason Ford, he is a true people person, great listener, has a very strong work ethic and worked really hard to get me exactly what I wanted. I had very high expectations and he rose to the occasion and exceeded my expectations. I would definitely by another vehicle from ALM Kennesaw via Jason. The perfect match!
I had gone to many dealerships and spent a lot of time online looking for the perfect vehicle and could not find exactly what I wanted. I stopped by ALM Kennesaw and was met by Jason Ford who found the PERFECT vehicle for me! It is not just the vehicle that sold me but Jason himself. He was friendly, very knowledgeable and made the entire experience very memorable. If you want a great car buying experience come to ALM Kennesaw and ask for Jason Ford!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
Excelente servicio en offlease. La atencion y el soporte recibido de Carlos y Chad debo decir fueron excepcionales, su apoyo y recomendaciones de las mejores que he recibido en cualquier dealer. Si tienen intencion de adquirir un auto usado, busca a Carlos y a Chad que seguramente de mostraran las mejores opciones de acuerdo a tus posibilidades y financiamientos sin muchas explicaciones y obstaculos. Garcias Un abrazo
My purchase was a bit lengthier in process than usual ,but it all worked out . My car salesmen Xavier Pena was professional and patient . Marc in the financial department was also very helpful and accommodating. I would recommend this dealership to anyone ,they have a wide variety of vehicles to choose from and many helpful staff .
Certainly not the level of service you'd expect from any 'typical' dealership, but prices are decent if you're informed and very diligent. I used Arian after dismissing another agent who was abysmal, and Arian himself was great. If the they were in the 21st century (digital age) and provided some basic customer service and car preparation, the experience could easily have been 5 stars, but it was not. All cars are sold "as-is" with zero reconditioning or pointing out any defects (it's entirely up to you to inspect thoroughly and get a mechanic to inspect). Since I buy lots of cars and had confidence I could spot any issues and keep any typical "used car salesman" tactics at bay, I was fine buying through them for the slightly better price. If you don't have such familiarity or confidence in the process, then this is not the type of place for you.
In-and-out, fast service & NO stress... THANK YOU!
by SLovett from Norcross, GA
July 5, 2018
I went to Carmax on 4th of July. The place was not super packed, so that was great. We had a little 9th month old on tow, and were nervous that it would take us all day to shop. The only thing that took a lot of time was waiting for a sales man. Apparently, the new young guys at the front were more interested in flirting (yes flirting) with each other and playing around than realizing that we needed help or just plainly asking us if we were being helped. That really bothered me, as we wasted 30 mins just sitting dumb. The front desk girl was no help.. she was the one to tell us to sit and wait and then no where to be seen. Finally someone professional and extremely courteous walked by ... the service manager. He quickly apologized for our wait, and brought along Daniel Claudio. I am SOOOOOOOOOOOooooO thankful he did. Danny was professional, kind, humble, hard-working, and just all the way a pleasure to work with. He represented Carmax the way it should be. He took the details of what we were looking for and walked us around to cars that would fit our needs. The second car (nissan pathfinder) was a recommendation from him... and that was the car we bought. Danny if you're reading this... THANK YOU! You're such a great employee and that deserves recognition.
Loved my very smooth buying purchase from CarMax last night the salesman Ricardo was very nice and very knowledgeable very impressed with him he was courteous and pleasant! Had a very good experience! Thank you Ricardo-CarMax!
Having been a decades long customer and Mercedes owner, I am compelled to write my complimentary review for Jim Major; my service consultant. This is the first time I have done this and I feel it necessary that someone recognizes the value of this Service Advisor. He is a refreshing change for the better at the Atlanta Classic Boggs road location. Previously I had experience mixed results from service advisors and Jim has put that all to rest. Outgoing, friendly, knowledgeable, thorough and excellent communication skills. He recognizes potential problems and resolves them quickly and efficiently. A breath of fresh air at the service department.....................
I worked with the staff there. George and William worked with me on the vehicle I wanted, 2011 E-class. They were helpful in the process and followed up with me through out the process. I had a great experience at United Luxury Motors, if you need a vehicle , they are the place to go !
The people who work ALC.inc are as good as they come. Very professional. Helpful and caring. The best time buying a car, I ever had. Salesman Mike and Kathryn in finance were the people who helped me. They did a great job.
My wife and I decided to purchase a new car. We looked at...
by Larry Davis from DealerRater.com
May 11, 2018
My wife and I decided to purchase a new car. We looked at the Honda accord the Nissan Maxima and the Toyota Camry. We decided to purchase the Camry XLE. The customer service provided to us by Ronald Steele and Gregory Johnson was BY FAR THE BEST we have encountered in our search in the Atlanta Area for a new vehicle. The entire atmosphere was very professional and pleasant inside the dealership. It was a great car buying experience. I have already recommended Toyota of Union City to one of my co-workers. We are VERY HAPPY with our new Camry and we look forward to doing more business with you all in the future. Keep up the good work. Sincerely Larry and Marcia Davis
Bought a car and had to get some repairs done after 5 months of having it because it is not included with my warranty. They need to do full car inspections before they let customers drive off the lot. Il probably trade the car in after one more year.
I had a great experience at this dealership! We called to make sure they had the car i wanted, made the trip there, filled out paper work and i was in my car pulling out if the dealership the same day! Everyone was very professional and committed to getting me in the car I specifically wanted. I'm so happy with my C300 Mercedes!! It's beautiful. Martin was very professional and made sure I was happy!
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