Used Lexus ES 350 for sale near Willow Springs, IL

I did the entire transaction online, which can always be a bit stressful as the dealership is 10 hours away from me. Mike was my sales rep and I cannot imagine anyone being more responsive, thorough, and upfront about every part of the transaction. Professional, polite and personable, I always felt like I was in good hands. He picked me up at the airport, drove me back to the dealership, and I was on my way within an hour. I have purchased Mercedes, Audi, and other luxury brands, but this was by far the best customer service experience I have ever had purchasing a car. By the way, the vehicle, a Lexus LC 500 convertible is incredible as well!

dion allen gave me the deal of a life time you you want the best deal come to napleton. dion was easy to deal with even bought my wife and kids lunch!

In my opinion, the 2020 Lexus ES is the best midsize sedan on the market. Featuring a 3.5L Naturally aspirated V6 making 302 HP and 267 (not 266) pounds feet of torque, it’s 195 inches long with a wheel base of 113 inches which makes this drive like a boat, it drives a lot like its bigger brother, the LS—luxurious and composed— but that’s more of a yacht compare to ES. Firstly I’m going to highlight my experience with the car daily driving it. I absolutely love this car, on start up while the engine is cold it is a bit jerky, I’m referring to the Asian 8 speed tranny, it doesn’t like cold fluids what so ever, the engine is loud as it use direct injection instead of the port injection (D4s) while cold. But after it warms up it’s like floating on a cloud, even over bostons worst roads, wind noise is minimal, road noise is non existence and the ambiance of the cabin is amazing, I love driving it, dry smooth, I doesn’t hunt for gears as much as people say but it does jerk at times at low speeds especially if your coming to a stop and you let on the gas instead of hitting zero, it shocks the car and the tranny jerks you into 2nd, turns are very bubbly you feel like your on a bouncy castle, I also need to highlight the personality of ES, 302 HP.. this ain’t no itty bitty 4 banger, ain’t no civic, this is an ES, its own world, it’s fast.. it has no forced induction so from a roll yes you are slow but highway speeds? Man the linear power delivery, it’s so smooth and fast, I can go 120 no problem, I love it so much, but that’s not what the cars about.. but I can be.. it has its limits. The FWD system is fine, 0 torque steer.. I mean there’s a bit but it only becomes prominent if you don’t know how to drive lol, the unibody construction is very planted and structurally intact. It can take an emergency panic steer at 45 MPH easy & hard breaking is done like a champ. The triple beam head lights are amazing the way they follow the direction of the wheel at night. I don’t really have any complaints about ES, besides that jerky tranny but it’s only on cold starts and only when you don’t know how to drive it. The safety systems are lovely, I really like the Lexus touch pad, I love seeing my screen on a sunny day finger print free!! Makes it look elegant, never been a touch screen fan to begin with, I just don’t like how Lexus stops you from being able to interact with the touch pad while the car is in motion but it’s a safety feature. It’s not a perfect car but xxxx is it a great one.. I had Lexus’ my whole life so maybe I’m biased.. I encourage reads to look up the downs sides.. you’ll see people always say the tranny is jerky.. nothing else beside that. And the maintenance? Can’t beat 90$ at the DEALERSHIP I love it, it’s cheap to run and oh it takes regular!! Huge win!! People turn heads when in drive in.. because I have THE Lexus ES, guys skip the base get the triple beams and it elevates your car, the ultra luxury package is amazing, I have every available option you could of speced back in 2020, it’s just such a nice car I love it!!! Please guys buy an ES if you want a smooth reliable comfortable sedan, if you wanna go go go, or something cheaper get a BMW. Or a Honda.

Very accommodating, easiest and quickest transaction I've had with any dealership by far. Price was exceptional.

Fantastic car for the price with a incredible v6 engine if you value comfort and a super quiet and smooth ride this is a great choice I only hope the new model for 2026 will be as good because the 2025 is superb

Very accommodating to out-of-town buyers, except pay-in-full is required to hold a vehicle. Need more flexibility on this, like allowing sizable deposit with time limits

After owning this vehicle for 3 years I have not had any major issues aside for oil changes and preventative maintenance. Everything about owning this car has been a great experience!!

Lalo was very friendly and very helpful. Made the whole experience a breeze and explained everything very well. Would shop with him again. 5 stars satisfaction.

The only thing is not making it perfect. Whenever I turn the engine off, everything is shut down, and to play my music, I have to turn it on to put the engine in suspension.

Staff was courteous and efficient. Service would take three hours so I took a loaner and did some errands. Came back early and had a delicious sandwich at the lunch bar. Service was completed a little early with a complete explanation of what was done.

The only thing is not making it perfect. Whenever I turn the engine off, everything is shut down, and to play my music, I have to turn it on to put the engine in suspension.

Coming from another dealer closer to home I had discovered Fields BMW in Northfield. Their customer service is top notch to other BMW dealers I have been to and I have since taken my service and sales business here and have leased my past two vehicles with Fields Auto Group. Ask for Carrie Shapiro, senior client advisor and she will take the upmost care of you! Everyone in the service department is pleasant to work with! In the past have worked with Jerry M., Ed P, and Chris Goodrich and they all take care of you with the same level of care.

Very nice car. A real sense of dependability,reliability, smooth. I only wish it were another color. Should go well into the hundreds of thousand miles range.

I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.

I love it every time I get in. Smooth ride Love how it feels and looks. It was a present to myself. I’m so happy with it.

I have owned my 2013 ES 350 for 8 years now. I bought it with 60k miles and now has 260k. The only thing I had to replace was a tensioner pulley which I did myself. Other than brakes. tires and drive belt that's the other thing I've done. Same spark plugs n coils since I bought it, change oil every 7500-10k miles and doesn't burn or use any oil. I honestly drive it like I stole it most the time. I commute 65 miles a day and every trip I take is in this car. The only thing I wish is that the seats were a lil more comfortable but I have seat & back cushion to help with that. I will drive this til it or I die. I have 6 other vehicles and this is driven the most.

I had a great experience with them! They made the process very easy and even gave me a better rate than my own credit union, which I've been with for over five years. I highly recommend them to anyone looking for excellent service and competitive rates. Thank you!

Great experience, Patrycja (our sales associate) was great. We purchased a 2023 Tesla model Y

The only thing I’ve ever had to do to my Lexus was regularly scheduled maintenance & replaced the battery. I absolutely love everything about my Lexus!!

Adam & Luis at Genesis of Aurora have provided phenomenal customer service for me & my family since I purchased my GV80. Love my SUV & the way that they take care of our car needs. James D. Orland Park IL

I bought my 2018 Lexus ES350 "previously owned" in 2021. It had 18K miles on it and was Lexus Certified. It now has 30K miles on it and has been a good car for me. I love this car and would buy it all over again. It is a smooth running car and has been reliable. It is a comfortable car with great looks. The only downside is the "unusual" user interface center console control. This model year did not have a touch screen. I have adapted to the big square button used to manipulate the display screen and it's not so bad. Other than that, no complaints so far. I hope Lexus continues to offer the ES350 in the future. It is a classy, reliable car that I intend on keeping for quite some time.

great place for good vehicles I recommend this to anyone looking for a with great people and prices.

Purchased 2010 ES350 with 65000 miles 4 years ago. I did my research in advance and now fully agree with the “bulletproof” qualities often used by owners who describe this vehicle. I have adhered to factory-schedule maintenance, however, not performed by a Lexus dealer. Rather, an ASE-certified shop who know Lexus/Toyotas. I now have 125k on the clock and have spent about $1,200 in non-maintenance repairs. Specifically, oxygen sensors et.al. 31 MPG highway, 25 around town. Drives like my wife’s much newer MB sedan without the anxiety of potential repair costs.

Wide selection and no haggle are a plus over other dealerships. I like being able to see how many different makes and models. CarMax is the only place I will shop

The most reliable car I’ve owned, it has style, comfort and to many extras to list. We went from a Volvo S60 to this car and we are not disappointed!

I had a good experience with Chris Price awesome sales man.. no pushy sales tactics.. he was honest and straight to the point.. I have bad credit.. and was turned down from alot of different dealers Marino, Hawk,Naperville and Shermans.. all said No.. but Carmax have me thre car I wanted wth super low miles.. Thanx Chris you a good guy 🤗

2018 Lexus ES350 purchased as Certified Pre Owned Typically receive great service from Germain Lexus. Car has decent acceleration, ride is good however seats can be some what hard after 6 hours behind the wheel, technology is lagging with no ability to upgrade in reference to android auto or apple car play, handling and breaking is very good.

Was just in for my 60K service and Jeff was my service advisor. He is very professional and I trust his recommendations and assessments. No pressure regarding unnecessary repairs.

The 2025 Lexus ES 350 is praised for its luxurious and comfortable ride, smooth performance, and reliability, which I totally agree. Its comfortable interior, quiet cabin, and ample space, making it a great choice for long commutes or road trips. The ES 350's V6 engine provides ample power for comfortable and confident driving. I love my new Lexus ES 350

So happy Agnes is back! You should be grateful to have such an amazing sales person on your team! She is truly remarkable in so many ways!

The ES350 Ultra Luxury model is worth the extra cost. Love the beige color, and the caramel color leather interior. The luxury styling and materials are wonderful --leather seats, steering wheel, and shifter; wood trim, extra large touch screen, super sound system. Safety features abound. Love the heads-up display. The seats are super comfortable, appreciate that they are cooled as well as heated--comfort in all seasons. The designers of this car considered every detail. This beauty runs on regular gas, no need to pay extra for premium fuel.

Been looking for a high roof van for my business for over a month. They had one that I really liked. And also left with an amazing discount.

I had a Lexus Es350 2007. I knew what I wanted and the car was everything we were told low mileage with hardly any defects.

I am a repeat customer at Oak Law Toyota. My recent trade in and new auto purchase went smoothly, seamlessly and quickly, Nikko is great salesperson; seek him out if you are interested buying or leasing a Toyota. He is empathetic, courteous, knowledgeable, organized and honest.

Took my first long distance trip. This car is awesome!! Smooth ride! Handling great! Felt like I was in the most luxurious car ever made!

Very friendly and helpful service. They had no problem letting me take the car I was looking at to a shop to get inspected. Had Carfax available and even sent me home with a copy of it. Glad we were able to make a deal, Nick!

Other than the power locks going out too fast, which is not cheap to repair, especially as often as they go out, this car is a dream to drive, as well as own. Repairs are few, as I got it in 2016 with just under 90k. Here it is in Sept of 2024, and I have another thousand and it will be 300k, with again, very little maintenance to speak of. I will be buying Lexus from here on out.