I did not end up purchasing the vehicle because someone got there with a cash offer before I could get in to buy it. But the staff was extremely friendly and let me know what was going on with the vehicle so I didn't waste a trip. We ended up leasing from a different dealer because we needed a car immediately and had specific requirements for what we wanted, but if/when we car shop again we will definitely look here.
Family SUV Love!
by OhioMom from Columbus, OH
December 14, 2018
Absolutely love the Lexus GX Luxury. We have owned several SUVS including an MDX, Explorer, Lexus RX330... This one was love as first drive. We have known Lexus to be one of the most reliable brands we have owned, but with children I didn’t want an RX again. I looked at Range Rover, Mercedes and Infiniti because we knew we wanted a larger sized SUV. I also wanted the “captain” seats in the middle. This car is loaded with features... Enough technology to make a tech loving family happy. I love the fact that I can start my car from an app. I love being high up off of the ground to see around traffic. I love the soft leather. We have had so much fun and so many compliments on this beast. Not regretting it. For those who say the ride is bumpy... it is slightly, but not more than any other pricey SUV. It’s actually pretty smooth. It’s a tall vehicle. It’s got a truck-like vibe with all of the luxury and bells and whistles you expect from Lexus. That’s what we wanted. We have the Luxury Sport package— only because this car was available. I would have been happy even without the spaceship like buttons and rear heated seats. Overall this family of four is in love.
The dealership it???s self and the staff working here are the best! Amazing help from all staff, even taking me to the bank to get the check.
Lexus GX 460
by Maisha from Gloucester Township, NJ
December 28, 2018
Love this SUV! Rides smooth and comfy. It's a total different experience for me and I love it. I have to get used to the size still but that slowly but surely happening. It was purchased used but looked as if it was a 2019 as opposed to 2016 with only $23K miles on it. No regrets on this Lexus and so far, others love it too!
I am shopping on line for a used Honda Accord 2013
by D Brown from Jacksonville FL
June 21, 2018
Vroom sending used Honda's for sale. Ihave not found one yet that I want to purchase. Pricing seems high but do appreciate the responses I am receiving.
Just what I was looking for, comfortable, spacious
May 14, 2018
Outstanding vehicle overall, comfortable, spacious, versatile and one of the best looking SUVs out there. Engine is powerful, transmission shifts like butter and the ride is solid but very comfortable. Makes potholes disappear. Towing capacity is 6500 pounds and off-road capability is as good or better than anything in it's class.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Smooth, luxurious and classy vehicle.
by Ken S. from Barrington, RI
December 9, 2018
Excellent overall quality, tons of power and sticks to the road. We enjoy all the features and interior space. Every piece of this SUV is refined. Lexus will be our choice in vehicles going forward.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
17 Years of German cars, and now I love my GX!
by LuvDaf from Willoughby, Ohio
August 2, 2018
I actually have the 2018 Lexus GX 460 Luxury with Sport Package and Captains Chairs.
Pros: It handles very well for it's size and the transmission is so smooth. I LOVE the vantage point of driving this vehicle, and it's so very comfortable to drive. Very quiet interior and plenty of space for anything you need. I really love getting in my car each day! I personally like the flexibility of having a 3rd row if I have people to move, or folded down 3rd row if I have cargo. The ventilated seats are delightful and the base stereo system was a big surprise for me. It's awesome!!! Rear camera is excellent as are cross traffic sensors.
Cons: The interior does look slightly dated, but I do think the black leather helps the feel a bit. The rear wiper is silly small in range. I HATE that you can't keyless unlock the back doors without doing a front door first. Although my heaviest used Enform features work, the bonus features are 99% unreliable and buggy. Seems so silly. I do have the lovely gunmetal wheels offered with the Sport Package, but the overall wheel options are sad. Such an attractive truck but a serious lack of aesthetically pleasing wheels to complement.
All the cons aside, I truly love this truck. All of the good most definitely outweigh any of the bad for me. I hope Lexus continues the truck in their lineup, I know it's been in question for the past couple years. I think just a few minor updates could keep it a serious contender for many years to come. I couldn't find anything in the German lineups that were a combination of my price range, aesthetics and size/function. 6 VW's and 1 Mercedes down, I'm now a happy Lexus owner : )
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Would not buy again
by Peachy from Atlanta, GA
July 21, 2018
I agree with some of the negative reviews. The engine revs loudly and it is not a very smooth ride. Very top heavy and does not maneuver well. Lexus Enform is a very poor app and the navigation system technology is terrible. Not roomy in the back seats, very limited leg room. Some of the materials used are cheap. While I think the 460 has a beautiful exterior design, I would not purchase a Lexus again. Very disappointed.
This is by far the best suv that I owned. It feel solid like a tank but at the same time it feels that you are glyding in the sky. Very quiet and comfortable. You can drive 12 hours straight and don't feel tired or achy! The system is intuitive. I got the premium package which has all the technology and luxury needed. Very reliable with lower cost to own compared to BMW, Audi or Benz. I get mpg of 17-18, could be better but then again the car is heavy so a smaller engine will likely make it feel underpowered. I am planning to keep the car for at least 6-10 years unless they change the design drastically in few years.
We have purchased over 10 cars from Shannon Peak. Always like dealing with a family member.
Will always buy a Lexus here!
Lexus quality in truck form
by Gxic from Ontario, Canada
November 28, 2018
3rd Lexus I’ve owned and definitely a truck. I drive through terrible weather at times and this will cut through anything. Great for Canada. Comfort and reliability that you would expect from Lexus. Worth every penny if you’re looking for luxury in a truck, add the high resale value on this model and it’s a no brainer For high mileage drivers. The interior could use updating but it’s part of the appeal to me. Infotainment definitely needs updating but again, it’s hardly a concession considering everything else
Great car buying experience. My salesman, Clarence, was extremely helpful with finding a new car. Everyone was laidback and provided exceptional customer service. I highly recommend purchasing a car through them.
by Rbadtz from Houston, TX
October 23, 2018
Very reliable Lexus and great resale. Luxurious and rugged at the same time. You can go from the trail to dinner and not miss a beat.
Kevin is a great service advisor to work with. Facility is always clean and personnel friendly.
Toyota’s luxury version of the 4Runner
by Mason from Stamford Connecticut
June 17, 2018
Although it might have terrible gas mileage it’s very reliable since it’s made by Toyota. It has a 40/20/40 split seats in the rear which I love. My kids love the heated rear seats. Upfront it east to tell it’s a luxury vehicle real leather stitching fills the cabin along with comfortable leather seats which are heated and ventilated. The cabin is also very quiet. One of the only things I don’t like about them is there is no four way lumber it’s just two way. Another spot I don’t like is it’s infotainment. It’s very dated and it lacks Apple car play and android auto. It’s touch screen only so it can be distracting. Another spot that I personally like but other people don’t is the trunk. It is manual and it opens sideways. The gas mileage is pretty poor at only 15 in the city and 18 on the highway. Although it has a 23 gallon capacity so you should be fine. I feel like since it has a big v8 it should be fast but it’s not really. It has good visibility in all directions. Another nice feature is hat it has heavily padded places where you knees would go. It has a third row but it’s cramps and should be kept for the kids or your mother in law. It also has great off-roading capabilities although I doubt you’ll take you $60,000 Lexus off-roading but it’s there if you need it. It is a body on frame suv which we’re seeing less and less of these days. So overall the Lexus gx is luxury oriented and it’s nice. It stacks up well against competitors like the Mercedes GLE and BMW X5.
Very impressed. Steve found my car by searching nationally, locating it in Chicago. It is the perfect car for me and I appreciate his efforts.
Does not last
by email@example.com from Fort Myers
August 19, 2018
Thought it was a Quality Lexus Vehicle. I was wrong. 80,000 miles in two years, locks do not work, rear passenger floor board completely soaked every day. Will never buy another Lexus. Will go with other makes for 15-20 K less. Overall very disappointed.
I never write reviews but, I have to say...Ms. Annette is by far the best person ever. She was patient, sweet and all of the above! I would definitely recommend asking for her when you’re thinking about getting a car. She made the process a lot more easier than I thought it would’ve been! If you ever see this Ms. Annette, Thank you so much for everything! ❤️
Handy, light ,an unwanted break intervention
by Brandon from Dallas
August 13, 2018
Car is good but scary self- braking intervention even as alone vehicle on the road.
No technical solution to the self- braking mechanism activating without any due factor. How to turn it off?
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