I worked with Andreas Tsirikos and Layla Pouya during my recent visit to Lexus of Silver Spring. As a returning customer my expectations were once again exceeded by the Lexus professionals at this dealership. This is a first class operation and one that I would highly recommend to anyone in the market for a Lexus.
Best value for the money
by Tasty Cakes from Hobbs, NM
August 20, 2018
This is first used car I have bought. Everything about this car so far has exceeded my expectations. I would recommend this model to of vehicle to anyone looking to buy a used vehicle.
Leo Inglesby helped me to purchase my new Lexus RX 350. He is an excellent and knowledgeable sales person. He was very friendly and patient , and answered all my questions and tried to accommodate all my wishes. I would recommend him very much, and I would love to go and see him whenever I go for my car service.
Most reliable and safe car I’ve owned
by KB from Germantown, MD
November 8, 2018
This car is safe and has a strong horsepower at the same time. Very quiet and easy to drive. This car is very sporty too that it hugs your body when you sit down.
I bought a Lexus ES350 from this dealer. Mathew promptly responded to my email. Then I had a very good experience dealing with AJ during the deal and after sale. They all are very professional and friendly. Smooth transactions. I am sure I will be returning to them for future cars.
Pretty awesome car.
by Mandyrockette from Norwood, pa
December 27, 2018
Well nothing is perfect, this car definitely met all of my needs. It drives smoothly, it’s just a little low to the ground so I’m constantly worried to scrape the bottom. I would definitely buy this car again.
Going to purchase my car was the best decision i ever made. The quality of the car and the people so friendly and appealing to the customer its really a pleasure to buy a car from such an amazing place. I definitely recommend HandR for there best service you will ever recieve
Loved it so much I bought another one.
by KBrownie from Duluth, Ga
January 5, 2019
I've owned 2 now and would love to buy a 3rd gen IS now. They have been extremely reliable. Car might seem a bit small for a tall person or someone who has multiple passengers. Handling and performance made this a fun car to drive.
Great dealership, love the body shop! Frank Namin best salesperson--John Alcorta great body shop manager.
by RaveDave5000 from Vista, CA
January 8, 2019
This vehicle has a lot to offer in the spectrum of stylish exterior and a cockpit essence of the interior. Similar competitors in this segment have a more kick, and maybe better gas mileage. In 2018/2019, achieving 24 mpg on average with premium gasoline for not much speed feels terrible. I am currently downsizing this vehicle for something more practical.
Syed was awesome. Very professional and efficient. Got a preowned Tesla which are hard to find. Super clean. Runs great. There was only one key but they brought the second key in the next day. Highly recommended!
Suspension needs work
by Mike from Hemet
August 26, 2018
Suspension has a defect in the steering bushings that make the tire wear early around 15,000 miles and brakes go fast on aggressive driving other than that the vehicle is very well made and I'm happy with it
My experience in purchasing a new (for me!) car at the Arlington, VA MerLex dealership was simply outstanding. Everyone on staff was friendly, efficient and professional. I have to single-out the sales associate who helped me, Moe. Moe was super helpful, knowledgeable, and friendly. I cannot think of a better car purchasing experience anyone could have beyond Moe and MerLex! Thank you Moe and everyone at MerLex.
The car is a great blend of sport and comfort
by Mike C from Santa clarita
July 24, 2018
The car is very roomy, sporty and is very comfortable on long drives. The v6 has plenty of power and with the ability to switch the car between eco and sport mode, makes it feel like two cars in one.
I had a wonderful experience at this dealership. I was purchasing my first car and have rough credit but Bazz really worked with me and worked for me to help get the car I wanted. He was very nice and polite and even went out of his way to find an iphone charger when my phone died. The finance Manager Mark looked out for me and genuinely cared about helping my credit to only go up from here. I will def be telling everyone I know about this dealership because they really helped me out in purchasing my 2016 VW Jetta!
Love my Lexus
by Malee from Las Vegas, Nevada
September 12, 2018
I have loved my Lexus IS 250. Sporty but comfortable! Fits two car seats in the rear. I get lots of compliments on my car! This car is very smooth and reliable and is fun to drive!
My salesmen Dennis Hunt gave me such awesome service from the time I called the dealership to inquire about a vehicle to the time I walked out the dealership with my purchase. He was very patient, knowledgeable about the vehicles and very informative as to how the process would be handled. I left the dealership very pleased with my purchase and his service. I Would definitely recommend Dennis Hunt of Sheehy Infiniti if your in the market for a car.
This car is really nice and easy to control.
by Nayem from Lansdale,PA
October 11, 2018
This is one of the car that I have been looking for long time and I finally found one and it is fun to drive.
Came back for another vehicle from T. A. Since I purchased before they gave me an even better deal this time. Have referred friends and trust auto showed great appreciation. Salesman David made the transaction smooth both times, not at the dealer all day like my past experiences.
Very Comfortable Refined Daily that can Handle
by Rickster from San Diego, CA
July 30, 2018
I have only owned BMWs, and owning an M3 as my weekend car, this IS250 F-Sport makes the PERFECT reliable daily driver for me! The car looks fantastic and comfort and interior style is superior to my $80k M3! I got the Nebula gray on Rioja red interior and the combo is beautiful with the F-Sport. I think the power is just right for a daily driver, and it’s smooth as butter. I also love the induction sounds it makes under throttle so there really is no need for an IS350. It also turns on a dime and other than a bit of understeer, it handles great! The comfort and reliability of Lexus is new to me, and the only complaint I have is the fuel economy. I guess I might just have a heavy foot, especially with that intake sound!
I have not yet visited this dealer however there follow up on my buyer inquiry was professional and efficient. I was asked whether I wanted to set up an appointment to see the car and also if I had any questions. I will write anothEr review when I see the facility in person./buy a car.
Best car ever owned
by Papiwithdaacura from Bronx ny
December 24, 2018
Great car no doubt about it runs great and very strong engine Lexus never fails great car for a small three family members very quiet
From start of my search till I came to their dealership, my experience was just simply amazing. Excellent price, fantastic team, great condition and fast service sums it all for Certified Car Center. If you are looking for just that, you have got to pay them a visit.
Most reliable car I've ever owned, & fun to drive
by mvegas from Olympia, WA
December 2, 2018
I have loved this car! I've owned it longer than any other car I've had simply because it was so reliable, cute, and fun to drive!
Great experience! From start to finish! Ron Henriques in sales did a great job! I will recommend him to my friends!
Love this car!
by SJ from Glenmoore, PA
October 6, 2018
Great business car for a busy realtor. Checks all the boxes for styling, handling, luxury interior, gas mileage, reliability and safety. Buying a former lease vehicle makes a lot of sense for someone who drives a lot of miles. It looks and drives new but I get to enjoy the used car pricing.
I love my new used car!
They were very helpful and very professional the dealership was very clean and the dealership inventory was updated I would buy my car from the dealership if I could
Most reliable luxury car I've owned!
by Mageeb from Atlanta, GA
July 9, 2018
I had a BMW X3 previously and it was ALWAYS in the shop because something was wrong with it or it needed another service. My Lexus IS250 is wonderful because I get the luxury feel with an extremely reliable name behind the car. It isn't as fast as a BMW but it drives heavy and super smooth. Love it!
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