I really hate looking for cars and was hesitant to find this car and buy it but Bob made it so easy and so hassle free that I decided I would give it a try. I was not disappointed. They really treat you like a customer and not just like a nobody off the street.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
We got our 2015 Toyota 4Runner from Vroom and couldn't be happier. The experience was easy and fast! Stephen Smith was awesome and always responded quickly to any questions we had! I highly recommend Vroom to anyone!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
Robin Hill was not only a great Sales Rep, she is now a great friend! Customer Service was absolutely awesome and she continued to follow-up after purchasing. I later referred 2 other friends and they had the same awesome experience.
I was floored by the knowledge, compassion and professionalism of Robin Hill of Hendrick Lexus of Charlotte. I saw the Lexus RX 450h hybrid SUV online, and even though I lived in W-S N.C., I felt that I had the car right in front of me between the pictures and her careful description of this stupendous vehicle. She stayed late at the dealership after hours as my wife and I braved inclement weather to purchase the vehicle. I am grateful for her service and would easily pick her as my salesperson again!!
David Shepherd and his team at Hendrick Lexus Northlake are incredible! They always go over and above to make sure any routine maintenance and care for my Lexus is done to perfection. Thank you Lexus Northlake!
Robin was my sales person when I purchased my car from Hendricks Lexus, she was phenomenal to work with. When it was time for me to take may car in for a service visit I had some difficulty making contact and getting my appointment scheduled. I called Robin and she stepped in to assist with that as well. She went above and beyond her responsibilities to make sure I was taken care of. I will go back to her for my next purchase!
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