I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
I have bought my car in for service 3 times now since buying it as a used car back in the summer of 2017. Whilst i did not buy the car at Beshoff i will certainly be coming here for service. Friendy staff, relaxed atmosphere and excellent value for money, Happy Customer !!!
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Capitol Ford is an amazing dealership whose customer service practices are top tier! Bought my 2018 Ford Edge Sport yesterday and it was a flawless experience. I have bought new cars before and it has been a painful process like you wouldnt believe. Capitol Ford, in particular the salesman we worked with Thomas, was so professional and wanted to make sure all my needs were met. Thank you for working with me and making the car buying experience smooth. I will recommend this dealership to friends looking for Fords. Thanks!
Haley Frandy contacted me immediately. She was a wonderful person to work with. The time she spent answering my questions and gave me a detailed training on how to operate the vehicle. If she represents Steven's Creek customer service level I am glad that I picked the right one to do business with.
My family went in to test drive a car and the dealership was understaffed. The receptionist was who we first approached and from the beginning was very rude and unwelcoming to us. We were basically asked to leave because of how busy they were. When we asked her simply if someone would approach us if we waited and looked around, she again responded to us in a very arrogant, unwelcoming and rude tone of voice. I then went to the sales manager who was nice enough to take the time to take us out, after noticing my frustration. All in all, the worst customer service from a Lexus dealership we have ever experienced (we already own two lexus cars). If you happen to go here, be sure to approach someone other than this woman who clearly doesn't understand what it takes to run a good business.
Really happy with my new car, it’s beautiful, runs so smoothly and has everything I need. The person I worked with at the dealer did a great job
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