I thought they might wash my car, but they washed and completely vacuumed my car. It was spotless and beautiful. I got much more than I ever expected. The service people were all extremely nice and helpful. Thanks again Sewell staff!
Bought the car and before I could even get home the car breaks down was told nothing they could do sense I was on the road plus car was sold as is and said they had no problems with said vehicle..... also bought an extended warranty and the part I needed was not covered I called to talk to dealer and said sorry nothing they could do... I feel if you buy a car and it breaks down less than 24 hrs the dealership should incur at least half the cost.... I just feel I was duped for 13k I had to drop another 1000 to get the part i needed from the oem dealership!!!
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta
I really appreciate your patience and understanding of my inexperience in purchasing a vehicle. Your knowledge and acceptance of my lack thereof, really helped me make what I truly believe is the correct choice. This car will provide benefit for me over the span of many years, and for that I am thankful. Arnoux is the guy to go to if you want to learn which car is the best for you. I'd recommend him to anyone in search of a proper vehicle. Dorwin really made the financial aspect of this process a lot more simple. It really solidified my ability to feel comfortable going through with such a big purchase. I feel no regret after dealing with Arnoux & Dorwin. Thanks again. Regards, Brandon
Our 5th great car from Off Lease! Damien was wonderful, and helped us navigate the car buying process yet again. When we???re in Florida, we always stop by off lease as the selection, quality and price is unmatched! We call Nashville, TN home much of the year, and there is no way that you could find so many late model premium late model cars and trucks (the truck selection is amazing). It takes a bit of time and research, but loved Damien???s honesty and help in finding the perfect SUV for my daughter. Mike Katz as sales manager is truly the best! Thanks Off Lease!! We???ll be back!
I met with Dennis DeCet, General Manager on the warranty and maintenance of my previous purchase. His knowledge and concern helped me to understand my benefits better. His manner was friendly, professional, and helpful. Another quality employee. Thanks Dennis.
When my car was totaled last year, I was very skeptical at the thought of having to purchase another one, having made bad choices in the past. Haggling over price, rushed to buying what I didn't like was not what I needed. I had never been to Sewell Lexus before and was a little intimidated at first. Right away I was greeted with smiles which made me more comfortable. The 2 sales guys that assisted me Joe & Dillon, also 2 of the most impressive people I have ever met. I was given a complete car history, a explanation of the vehicle features and how to maintain it in detail. All my questions were answered completely and honestly and I was truly certain this was the vehicle for me and daily life. After being given an amazing purchase price, a detailed explanation of everything and excellent customer service , again they went above and beyond and offered my free car washes for as long as would own my car. WOW! I hate washing or cleaning my car!! I purchased my car along with their platinum extended warranty the very same day! I have never been more pleased with a car purchase EVER. They made my car buying and experience I will never forget and past year and a half of owning my car very enjoyable!!!! Thank you Guys!!
Fast and enjoyable would be words I would use to describe my trip to Sewell. My salesman Steve Shadman was a pleasure to deal with, being not just knowledgeable and helpful, but almost like working with a friend. Highly recommend this dealership to everyone.
Wonderful sales experience and post-sales support!
by BB from Memphis, TN
February 12, 2017
The fact that they were willing to go out of their way to make the customer happy even after the purchase was completed made my new 2016 GS 200T purchase a 5-star experience. Special thanks to their New Car Director Corey Hawkins for this. This kind of behavior will make everyone in my family go back to Lexus, and Sewell Lexus at Fort Worth in particular, when they will look for their next car. It was also a pleasure dealing with Brad Coker, Shane Nelson and Courtney Jones during the car buying process. Lexus Customer Service was also very cooperative and willing to help in every way they could. Love my new car!
Sewell of Ft. Worth has been a very good experience. They have been very helpful, without pressure. We have not bought a car yet but I am leaning toward a Lexus partly because of the excellent treatment we have received so far at Sewell.
The care we received was really appreciated. They went above and beyond. I would definitely recommend this place to anyone looking to get a car.
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